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Germain Lexus of Easton
Columbus, OH
681 Reviews
Whether you’re in the market for a new Lexus or searching high and low for the perfect pre-owned Lexus, we want you to try Germain Lexus of Easton first. We’ve been serving local Columbus, Westerville, and Newark, Ohio, drivers for generations, and it would be our joy and privilege to help you shop for your next car.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 681 reviews
August 19, 2017
Good work Staff members are courteous, helpful, and friendly. I 've been taken my car to Germain Lexus of Easton for services for a long time now. I trust them Staff members are courteous, helpful, and friendly. I 've been taken my car to Germain Lexus of Easton for services for a long time now. I trust them with my vehicle. Cole sent me email about prices, and called to give me updates on the progress of my car. Excellent work Cole! I highly recommend Lexus of Easton to anyone. Andrew Nguyen More
by Andrew Nguyen
Employees Worked With
Cole Garside
August 15, 2017
Purchasing used or new car Excellent experience. Mr Hammond Was very easy to work with and made purchasing a car more enjoyable than usual. This is as it should be when making Excellent experience. Mr Hammond Was very easy to work with and made purchasing a car more enjoyable than usual. This is as it should be when making a purchase of an automobile. More
by Me
Employees Worked With
Bryan Hammond
July 27, 2017
Unexpected maintained Working with Mr Kevin Daniels, is great I trust his recommendations and I don't feel I'm being taken advantage of. I appreciate the services we receiv Working with Mr Kevin Daniels, is great I trust his recommendations and I don't feel I'm being taken advantage of. I appreciate the services we receive from Mr Daniels. More
by drink1up
Employees Worked With
Kevin Daniels
June 24, 2017
Third service visit after purchase. This dealership and the associates that work there are outstanding. I have always been treated extremely well and I have always felt appreciated. I ha This dealership and the associates that work there are outstanding. I have always been treated extremely well and I have always felt appreciated. I have never experienced a buying experience or a dealership like this in my 35 years of driving and buying vehicles. This is my first Lexus and will certainly not be my last! More
by Stephanie
Employees Worked With
I believe the person that took care of me in service this time was Aaron Doty. , Aso Danso, Grant Garrison
May 22, 2017
Lexus purchase Thanks to Abu Muhidin for making our buying experience a pleasant one. Abu was very easy to work with and extremely personable. He has made several fo Thanks to Abu Muhidin for making our buying experience a pleasant one. Abu was very easy to work with and extremely personable. He has made several follow up calls to make sure we had no problems with our RX350 and asked us to call him with any time if we have questions. Mike and Chery B. WV More
by Soccermom
Employees Worked With
Abu Muhidin
March 28, 2017
Great experience! I appreciate the courtesy and helpful service that I received from Abu when I purchased my Lexus from Germain Lexus. He was very passionate, personab I appreciate the courtesy and helpful service that I received from Abu when I purchased my Lexus from Germain Lexus. He was very passionate, personable, and went over and beyond in making me feel like a valuable customer. All the associates that I came in contact with made me know I spent my money at the right location More
by Happy girl
Employees Worked With
Abu Muhidin
March 22, 2017
First class experience It's a wonderful experience from the start. When I pull up to the garage door automatically opening makes it warm and welcoming. The staff is always p It's a wonderful experience from the start. When I pull up to the garage door automatically opening makes it warm and welcoming. The staff is always patient and knowledgeable, always a world-class experience. More
by Lexusflipa
Employees Worked With
Aaron Doty, Donna Mogavero
March 14, 2017
First service on our new Lexus. Excellent and timely service. it was our first intro to the service dept. and we were not disappointed. Everyone was very polite and professional. Excellent and timely service. it was our first intro to the service dept. and we were not disappointed. Everyone was very polite and professional. This has been our experience with the dealership as a whole. More
by Bob and Dee
Employees Worked With
Donna Mogavero
February 28, 2017
wrong diagnosis Took my GX 470 in for oil change. No problem with that. Got a text saying I need to replace water pump because they 'found engine coolant leak'. P Took my GX 470 in for oil change. No problem with that. Got a text saying I need to replace water pump because they 'found engine coolant leak'. Price of $1,483.88. I though that was kinda a high so I opted not to do it. When I went to pick it up I was told the price included replacing the timing belt because it had coolant on it. I had just got new timing belt and it has less than 5,000 miles on it. I took the truck in for a second opinion to a shop that I trust that replaced the timing belt for me. The real problem is that a few thermostat housing gasket is leaking and not the water pump. Timing belt is fine but I need new serpentine belt because it is worn out(truck has 100,000 miles). So a new serpentine belt, replacing gaskets will cost me $319. I would have paid $1,119.88 more and I'd need a serpentine belt sometime in the near future. This is the second time they have got it wrong. The first time I save $2,000 by not getting repairs done here. Friendly, nice place, free coffee, good costumer service is great. But I need my car serviced. More
by lamap
Employees Worked With
Ron
February 27, 2017
Outstanding Team and Professional Organization : I purchased Three cars from Lexus of Easton in 2016 for my Wife , Myself and granddaughter Then another new NX in February 2017 for my daughter. I purchased Three cars from Lexus of Easton in 2016 for my Wife , Myself and granddaughter Then another new NX in February 2017 for my daughter. I have worked with Jay Jackson over the years ( great salesman )along with his bosses Josh Miller and Bennie Fornash in the past and always truly have been treated with the upmost respect and professionalism ! I would absolutely recommend this dealership for either a New or Used vehicle Must also say the service department is first class Aaron Doty is always great to work with... Tom Latier Zanesville Oh More
by tlatier
