Germain Lexus of Easton

Best car buying experience I have had. Eric montalvo took care of everything from beginning to end. I got the care I wanted at a price I can afford and got a fair shake. Highly recommend Eric montalvo took care of everything from beginning to end. I got the care I wanted at a price I can afford and got a fair shake. Highly recommend him for your next quality car purchase. 5 stars! More

Preston Hutchins,the Gold Standard of Sales&Service! A couple weeks ago I purchased a preowned Lexus from this dealership through Sales Associate Preston Hutchins who was knowledgeable,fair,personable,p A couple weeks ago I purchased a preowned Lexus from this dealership through Sales Associate Preston Hutchins who was knowledgeable,fair,personable,patient,and made it a wonderful experience for my wife and I.As part of the deal,he suggested I make an appointment to return to the dealership on a Wednesday so their car upholstery vendor could recondition the leather seats.I am glad I followed his recommendation!I made an appointment and when I returned that day he and the vendor were waiting and got right to work.I was given the use of a nice loaner vehicle and when I returned later that day the seats on my car looked like new!Not only that,but Preston went above and beyond and personally cleaned some small spots on the carpet of my car and even had the dealership's dent repair vendor remove a couple of small dents on the car to make my pre owned car look,smell,and feel immaculate.In my experience it is very rare to find a consummate quality person like Preston who has such a sense of pride in his work,his work place,his product,and his customers!He loves what he does and where he does it.My wife and I are absolutely thrilled with our experience at the Germain Lexus of Easton dealership thanks to Preston.He sincerely cares not only about the cars he sells,but also the people who buy them.From my experience,he and this dealership are THE BEST OF THE BEST-THE GOLD STANDARD IN SALES AND SERVICE! More

Excellent experience I visited other dealerships prior to visiting Germain at Easton which made me appreciate Germain even more. The other places felt very sales oriented I visited other dealerships prior to visiting Germain at Easton which made me appreciate Germain even more. The other places felt very sales oriented rather than people oriented. I didn't know exactly what I wanted but I knew what I didn't want. I worked with Bryan Jordan, and it was basically like working with an old friend. He was so helpful with narrowing down options. Somehow, he was able to take what I told him and match me with the perfect car. I'm very happy with the initial process and the follow up service since then. I would recommend Bryan to any of my friends and family! More

Best car buying experience. My husband and I have purchased cars from Toyota, Honda and Acura along with a couple other used car dealerships and no one has been as nice and hel My husband and I have purchased cars from Toyota, Honda and Acura along with a couple other used car dealerships and no one has been as nice and helpful as Bryan Jordan and his team at Germain Lexus of Easton (That's why I've purchased two cars from him). My experience all around was quick, easy and very pleasant. Each time I get my car serviced, the service center is always very generous and helpful and if I ever need a rental car, one is always available. I would definitely buy from Bryan Jordan again and would recommend my family and friends as well. I'd also like to add that Bryan continues to text me to see how I'm doing, to see how I'm enjoying my car, or just to say he hopes all is well with me and my family. He makes you feel like a friend. :-) More

Great experience and great salesperson While I was in the market for a car, the stop at Germain was a spur of the moment decision - which turned out to be a very good one. Not only did I g While I was in the market for a car, the stop at Germain was a spur of the moment decision - which turned out to be a very good one. Not only did I get the car I wanted, the experience with the dealership could not have been better. A big part of that was the great service I received from Shea Thompson. Shea was professional, courteous and not pushy in anyway. I would highly recommend Germain and Shea to anyone in the market for a car. More

Germain Lexus of Easton is very consumer friendly. The sales force is very proactive in anticipating customer's questions. The service department is professional wi of Easton is very consumer friendly. The sales force is very proactive in anticipating customer's questions. The service department is professional with efficient. More

Positive experience Overall good car buying experience. Dealership should be more flexible with perks when a customer purchases an expensive automobile. The lack of quali Overall good car buying experience. Dealership should be more flexible with perks when a customer purchases an expensive automobile. The lack of quality as it pertains to the clear bra needs to be addressed. I had to take the 250is in once to correct issue's with the bra. Now I will have to schedule another appointment to address the bubbles in th bra. More

Wonderful people, wonderful car After buying from Germain Lexus of Easton I am not sure I will ever go anywhere else for a vehicle. Not only did I get a fair deal on a wonderful vehi After buying from Germain Lexus of Easton I am not sure I will ever go anywhere else for a vehicle. Not only did I get a fair deal on a wonderful vehicle, but the sales team, specifically Eric Montalvo, made it an enjoyable experience. It was so refreshing to have someone walk through the process with me, and treat me as a person, rather than a dollar sign. Every thing was straight forward, and Lexus' dedication to helping their customers in all aspects puts them ahead of most other dealerships I've had experience with. I would 100% recommend. More

Great experience with accommodating salesman Eric Montalvo! We recently purchased a vehicle from the Germain Lexus of Easton location and are very happy with our purchase and the excellent customer service we r We recently purchased a vehicle from the Germain Lexus of Easton location and are very happy with our purchase and the excellent customer service we received from Eric Montalvo! He was very accommodating and attentive to our requests. He also displayed great judgment of mine and my husband's character and lifestyle as he helped us pick out a stunning Kia Optima Turbo Sx, that we throughly enjoy driving and still fits neatly within our budget! Thank you so much Eric! We will definitely purchase from you again! More

Great Experience This was my first time buying a vehicle. I went on my search for the perfect vehicle alone, being a woman I was nervous. My first dealership I pulle This was my first time buying a vehicle. I went on my search for the perfect vehicle alone, being a woman I was nervous. My first dealership I pulled up to was Germain Lexus of Easton. As I was having second thoughts about going in when Eric Montalvo came out into the parking lot to greet me. From that point on it was smooth sailing and I felt very comfortable and knew I was in good hands. Eric made my experience very easy. I was driving my new Lexus the very next day! More