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Germain Kia of Columbus

Columbus, OH

Overview
Reviews
Vehicles
4.7
319 Reviews
Call Dealership (855) 627-6051

1455 Auto Mall Dr

Columbus, OH

43228

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Showing 319 reviews

May 04, 2023

Eric went above and beyond for my visit . He had my car washed and vacuumed the interior . Everything was done quickly. More

by gbsmith389
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Burnside
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May 04, 2023 -

Germain Kia of Columbus responded

We're thrilled to hear that Eric went above and beyond to ensure your visit was fantastic! Germain Kia of Columbus is dedicated to providing top-of-the-line service, and we're glad it shows. Thank you for sharing this excellent experience with us. Drive safely!

April 24, 2023

Awesome service. Explained everything in detail what was done on my car. And had it completed in a timely manner. More

by Kandihiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Apr 24, 2023 -

Germain Kia of Columbus responded

We're glad to hear that you had a great experience with us at Germain Kia of Columbus. Thank you for taking the time to share your positive feedback. We always strive to give our customers the best service possible and are happy to hear that we met your expectations.

April 23, 2023

Best experience I’ve ever had when buying a car. Dustin was our sales associate, amazing, He made our experience in purchasing a new car flawless. More

by Lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin
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Apr 23, 2023 -

Germain Kia of Columbus responded

Lisa, we're thrilled to hear that Dustin provided you with such an amazing car-buying experience! Thank you for choosing Germain Kia of Columbus and for sharing your positive feedback. We appreciate your business and hope to see you again soon.

April 10, 2023

Customer service was above and beyond. Everyone was very professional. They fixed my car and fixed it just right I have no problems from my car whatsoever. The best job I’ve seen yet More

by Toyamarie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Maynard, Eric Burnside
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Apr 10, 2023 -

Toyamarie responded

Everyone at Germain Kia car dealership in my eyes are heaven sent and you get all your needs taking care of right the first time

Apr 19, 2023 -

Germain Kia of Columbus responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the Germain Kia of Columbus team. Drive safely, and we hope to see you back again down the road!

April 09, 2023

Mike and James were awesome. Both guys did their best to help out with the car buying experience. More

by Josh.thomas_2010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike, James
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Apr 19, 2023 -

Germain Kia of Columbus responded

It's great to hear that Mike and James took such great care of you during the purchasing process! Thank you for choosing Germain Kia of Columbus and for sharing your experience. Safe travels ahead!

April 06, 2023

The buying experience for my suv was stress-free, the maintenance of it is just as stress-free with Germain kia More

by kspence33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel
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Apr 18, 2023 -

Germain Kia of Columbus responded

Thank you for the review! We appreciate your business and hope to see you back again at Germain Kia of Columbus. Safe travels!

April 04, 2023

Super nice people! ! Would definitely recommend them to anyone Short wait and clean waiting area More

by Linette
Recommend Dealer
Yes
Employees Worked With
Excellent
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Apr 05, 2023 -

Germain Kia of Columbus responded

Thanks for this glowing review, Linette! We're glad to hear our team provided you with friendly and efficient service while you waited in our comfy waiting area. We appreciate your business and hope to see you again at Germain Kia of Columbus!

April 03, 2023

My service advisor Bill was outstanding. It has been a long time since I have received such excellent service. Bill worked very very hard in order to get my car issue resolved. Very patie More

by lreggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William K Lamar (Bill)
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Apr 03, 2023 -

Germain Kia of Columbus responded

We're thrilled you've enjoyed working with Bill and our team at Germain Kia of Columbus over the years! Thank you so much for your supportive feedback. We appreciate your continued trust in our business!

April 01, 2023

Dustin was very helpful, very professional and very patient. The place was clean and people are friendly. More

by chellyps2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin
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Apr 03, 2023 -

Germain Kia of Columbus responded

Thank you for leaving Germain Kia of Columbus a great review! We are happy to hear that Dustin left a positive impression.

February 23, 2023

I am a disabled veteran and had an issue with my 2011 Kia Soul Plus stalling at low RPM's. Tod, Service Manager, was relentless in his efforts to find out what was going on and after hours of searching for t More

by jsnitz812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tod, Service. Mgr. and Jose, Master Mechanic
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