Germain Kia of Columbus
Columbus, OH
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I went there with a friend and I wasn't even the one shopping for a car. Susan listened to me and realized I could be happier in a vehicle that was on the lot. Before I knew it I was driving home in a d shopping for a car. Susan listened to me and realized I could be happier in a vehicle that was on the lot. Before I knew it I was driving home in a different car. Susan really listened to me and sam did a fantastic job with the numbers. Michelle was very thorough and friendly. I have already told all of my friends about the experience. This is my second purchase at this dealership. More
The buying experience turned out to be everything I had hoped it would be. My trade in vehicle was rather easy to deal with,And at a dealership of this size. the trade could not have been more complicate hoped it would be. My trade in vehicle was rather easy to deal with,And at a dealership of this size. the trade could not have been more complicated and with that the smaller dealers wouldn't even attempt to help me. They also had what I was searching for in my new vehicle.In fact,no one else within 75 miles could match the selection. I was also very impressed with the professionalism shown by the staff and the efficiency with which they handled everything.I would not hesitate recommending Hatfield Kia to anyone in need of a new vehicle. More
Fantastic staff. Smooth transaction. Wait times average. They went above and beyond a typical purchase to help me get exactly what I needed in my vehicle. Vehicle delivered in pristine condition. average. They went above and beyond a typical purchase to help me get exactly what I needed in my vehicle. Vehicle delivered in pristine condition. Customer service after the sale was phenominal. Look forward to working with them throughout the life of this vehicle. More
Both Steve and Jamy went above and beyond to see that our new car experience was a great one. Steve went the extra mile to come to my place of employment to get the documents signed. He also made sure that w new car experience was a great one. Steve went the extra mile to come to my place of employment to get the documents signed. He also made sure that we got exactly the car that we wanted. We have in the past bought all of our cars, both new and used, from Ricart; not any more. Thanks for making this a great experience, Steve. Jamy worked and worked with the numbers that he was given to make sure our payment was right were we wanted it. Thanks again to you both! Tim & Michelle Petruskevich More
i was taken care of with the care and help you would hope to receive when looking to acquire a new car.from the first contact online through the in person meeting all my concerns and needs were met with ever to receive when looking to acquire a new car.from the first contact online through the in person meeting all my concerns and needs were met with everyone i had contact with at the dealership. a very pleasureable experience! More
great sales staff great service very clean service department, huge selection of cars.service manager was very friendly and helpful with service questions and explaining online services.car was cleane department, huge selection of cars.service manager was very friendly and helpful with service questions and explaining online services.car was cleaned well and look great at time of delivery.would reccomed this palce to all my friends More
Everyone that I dealt with at Hatfield was extremely helpful and polite. I felt that they new what was wrong with my car and fixed in a timely manner. Denny kept me informed and made sure I understood w helpful and polite. I felt that they new what was wrong with my car and fixed in a timely manner. Denny kept me informed and made sure I understood what was going on. I will definitly recomend the service department at Hatfield Kia. More
I went to Kia looking for a new car for my daughter. I was extremely impressed with the staff. They were not pushy, they were very helpful, they answered all my questions. I would highly recommend Hatfi was extremely impressed with the staff. They were not pushy, they were very helpful, they answered all my questions. I would highly recommend Hatfield Kia. I will definitely be coming back as soon as my lease is up in a few months. More
I had the best experience buying a new car that I have ever had!! I strongly recommend this dealership to anyone looking for a new Kia. Everbody from service to sales are very friendly and helpful also kn ever had!! I strongly recommend this dealership to anyone looking for a new Kia. Everbody from service to sales are very friendly and helpful also knowledgeable. The selction of new and used cars was amazingly huge so it made it easy to find what I was looking for. More