Back

Germain Kia of Columbus

Columbus, OH

4.7
319 Reviews

1455 Auto Mall Dr

Columbus, OH

43228

Directions

By Type

Showing 319 reviews

June 03, 2011

I went there with a friend and I wasn't even the one shopping for a car. Susan listened to me and realized I could be happier in a vehicle that was on the lot. Before I knew it I was driving home in a d More

by Missyclark23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan fisher and Michelle
May 21, 2011

The buying experience turned out to be everything I had hoped it would be. My trade in vehicle was rather easy to deal with,And at a dealership of this size. the trade could not have been more complicate More

by bigcupofjoe69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Belcher
April 15, 2011

Fantastic staff. Smooth transaction. Wait times average. They went above and beyond a typical purchase to help me get exactly what I needed in my vehicle. Vehicle delivered in pristine condition. More

by amulholl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Brown
April 11, 2011

Both Steve and Jamy went above and beyond to see that our new car experience was a great one. Steve went the extra mile to come to my place of employment to get the documents signed. He also made sure that w More

by shelle7796
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Brown & Jamy Rice
April 09, 2011

i was taken care of with the care and help you would hope to receive when looking to acquire a new car.from the first contact online through the in person meeting all my concerns and needs were met with ever More

by sharrisonhr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
steve brown
March 29, 2011

great sales staff great service very clean service department, huge selection of cars.service manager was very friendly and helpful with service questions and explaining online services.car was cleane More

by mcarlo3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dave friermood
March 21, 2011

Everyone that I dealt with at Hatfield was extremely helpful and polite. I felt that they new what was wrong with my car and fixed in a timely manner. Denny kept me informed and made sure I understood w More

by kfriermood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denny Friermood
February 12, 2011

I went to Kia looking for a new car for my daughter. I was extremely impressed with the staff. They were not pushy, they were very helpful, they answered all my questions. I would highly recommend Hatfi More

by bigtruckdrivingmama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
January 13, 2011

I had the best experience buying a new car that I have ever had!! I strongly recommend this dealership to anyone looking for a new Kia. Everbody from service to sales are very friendly and helpful also kn More

by billy9218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Townsend
...
32