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Germain Kia of Columbus
Columbus, OH
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Worst dealer ever!!! Salesman lied about vehicle. The paperwork from the service department was a complete fabrication...either they did not look at the vehicle or they lied on the paperwork. Both the sa paperwork from the service department was a complete fabrication...either they did not look at the vehicle or they lied on the paperwork. Both the salesman and paperwork said only a couple minor problems that would have been able to be fixed for a couple hundred dollars. Instead, when I took it in, I found out there were major problems that ended up costing me thousands.I also tried to call them to ask about some of the paperwork, but could not get in touch with anyone. The number on the salesman's card went to a generic mailbox and nobody returned my call. The salesman did not return numerous emails. The dealership did not return emails to their main email address. When I called the main dealer number, the receptionist would keep transferring me to a voicemail in which nobody would return my call. Avoid this dealer at all costs!!! More
Stew was extremely friendly, open and helpful. He made the experience enjoyable. He took his time with us and found the answers to our many questions. the experience enjoyable. He took his time with us and found the answers to our many questions. More
Tim did a great job! He helped me find the right van for the right payment prices I could afford. He was very knowledgable and friendly! Everyone at Hatfield was accomidating and extremely helpful and fri the right payment prices I could afford. He was very knowledgable and friendly! Everyone at Hatfield was accomidating and extremely helpful and friendly. I would most certainly recommend Hatfield to anyone looking for a new or used car!!! More
a wonderful dealership and friendly sales staff. stewart was very accommodating. i will tell all my friends and family about my awesome experience at hatfield kia and try to buy my vehicles from hatfield fr was very accommodating. i will tell all my friends and family about my awesome experience at hatfield kia and try to buy my vehicles from hatfield from now on. More
Tim Nelson and the team were very great working with. We had a bad experience 10 years ago with Hatfield Hyundai and now think they have redeemed themselves. Tim worked very hard to get us in the car we rea had a bad experience 10 years ago with Hatfield Hyundai and now think they have redeemed themselves. Tim worked very hard to get us in the car we really wanted and he deserves a That A Boy. Thanks you Tim for being our salesman. More
Tim Moore was very patient and understanding in helping me find a car for my budget and what I liked. He explained everything in detail and then some. me find a car for my budget and what I liked. He explained everything in detail and then some. More
I wouldn't hesitate to buy another car from Hatfield. Tim took me around several places to find the car I wanted, a used car. The financial papers were taken care of promptly and I got a very good price. If took me around several places to find the car I wanted, a used car. The financial papers were taken care of promptly and I got a very good price. If I needed parts for repair the parts department sent them to me. It's a great place to go for a new or used car. More
Had an excellent experience buying my Kia at Hatfield. The sales rep Stewart Smith was fantastic. Dealing with sales people is not usually a fun experience for me, but Stew made it fun and clearly had an The sales rep Stewart Smith was fantastic. Dealing with sales people is not usually a fun experience for me, but Stew made it fun and clearly had an extensive knowledge of the cars. Would definitely buy from here again. More