Germain Kia of Columbus

Actually ZERO stars to indicate ZERO integrity! We found the vehicle we wanted at this dealership and were traveling from nearly 6 hours away to make the deal. The day before we were to make the We found the vehicle we wanted at this dealership and were traveling from nearly 6 hours away to make the deal. The day before we were to make the trip we called at closing time to verify the car was still there and available (no pending sales, etc.), and were assured by Hunter that he physically went to the car to make sure it was still there. Lie #1 - he obviously didn't or he would have seen a big yellow tag in the window. We were on the road super early the next day, incurring expenses of renting a car and paying for gas only to find out when we arrived that the vehicle is on hold due to a bankruptcy. How can a car be held for someone with no money down??? Why not sell to someone with cash in hand? Second lie was the sales manager Ricardo telling us that he was losing money on that bankruptcy deal - car dealers are not in business to lose money so that was xx. And if that were true, why would he, as the sales manager, make such a deal? Because of their LIES we were at a significant loss of money and time. Oh, and the icing on the cake...as we were leaving we noticed them in the building laughing about it - I guess they thought this was funny that someone just got screwed. Don't do business with a dealership that has no integrity! More

Wait wasn’t as long as I was told nice it didn’t take longer longer More

Greating was great Eric services were great very informative. Very quick service. Customer area very clean and comfortable. informative. Very quick service. Customer area very clean and comfortable. More

this was a fantastic service experience. My vehicle was ready when promised washed and ready to go. My vehicle was ready when promised washed and ready to go. More

The service was excellent. They got me in quickly, and I got out quickly from them doing a recall on my vehicle. They got me in quickly, and I got out quickly from them doing a recall on my vehicle. More

Excellent service and very professional service writer Braden. Braden took the time to help me out with parts I bought there. He actually had them installed while I waited. Oil change and tire rotation wi Braden. Braden took the time to help me out with parts I bought there. He actually had them installed while I waited. Oil change and tire rotation with a recall completed in about an hour. This is my favorite dealership. Service is top notch! More

Outstanding Customer Service! Braden is wonderful and always willing to go the extra mile for me. Braden is wonderful and always willing to go the extra mile for me. More

Everyone was so friendly and were able to communicate effectively of what would be done. There are nice amenities like a kids room and coffee while you wait for the service. I like having a car wash done effectively of what would be done. There are nice amenities like a kids room and coffee while you wait for the service. I like having a car wash done for free as well because it makes the experience nicer. More

I wouldn't recommend. Not only did my used vehicle not get serviced before I bought it, my 30 day tags expired and I still don't have paperwork for the BMV. They will not Not only did my used vehicle not get serviced before I bought it, my 30 day tags expired and I still don't have paperwork for the BMV. They will not return my phone calls either. Shop somewhere else folks. More

Luis was excellent to work with on my new car purchase. I would definitely recommend him . I would definitely recommend him . More