Germain Kia of Columbus

I bought a car from Ron Cox and he was very friendly, courteous and very professional, i would gladly recomend him to all my friends and coworkers. i bought a car here years ago and never thought i would courteous and very professional, i would gladly recomend him to all my friends and coworkers. i bought a car here years ago and never thought i would return but i am very glad that i did. More

Wanted to tell about my experience. Was greeted quickly by a friendly and knowledgable sales person, Ron Cox. We ended up buying a Ford Explorer and are very happy, will send my friends to him and Hatfield by a friendly and knowledgable sales person, Ron Cox. We ended up buying a Ford Explorer and are very happy, will send my friends to him and Hatfield! More

My husband and I went to the dealership to see about trading in both of our vehicles for new (pre-owned) cars. We had a goal in mind for our combined monthly payments, that seemed to be a bit of a stre trading in both of our vehicles for new (pre-owned) cars. We had a goal in mind for our combined monthly payments, that seemed to be a bit of a stretch, even in our minds, but Tim and the team at Hatfield was able to work with us to find the vehicles we wanted and we both went home happy with our new cars. I will definitely recommend Hatfield and Tim to friends and family in the future. More

I shopped every columbus kia dealer and Tim Moore and hatfield was the best.Save time and make this place your first stop! Thanks Tim and Hatfield for the great service! hatfield was the best.Save time and make this place your first stop! Thanks Tim and Hatfield for the great service! More

we went online to look at kia's and craig answered our questions. a week later, we went to hatfield kia and end up leasing a 2013 sorento. craig was very helpful explaining our options and how leasing wo questions. a week later, we went to hatfield kia and end up leasing a 2013 sorento. craig was very helpful explaining our options and how leasing works. craig is a very good salesman and does everything he can to make your visit and buying experience and good one. we will recommand craig to all of our family and friends...P.S.. WE LOVE OUR 2013 SORENTO!!! More

I went on line to get some info on some new cars n filled out a credit app on line ,And I was contacted by Craig Wadding,I told him what I was wanting a Forte Koup ,and he said they had a couple of them ,n t out a credit app on line ,And I was contacted by Craig Wadding,I told him what I was wanting a Forte Koup ,and he said they had a couple of them ,n then I told him I wanted that blue one ,they didn't have one but he found me one fast matter of mins it seemed like,had it there when I came down ,I bought the car but it didn't end there Craig took me out to my car n he showed me all kinds of stuff my car has n even set my phone to recieve calls,he was super n everyone I had to deal with there treated me great n I tell everyone to call Craig n Hatfield kia Thanx Hatfield for hiring great people More

I rate this dealer ship as bad as i did and the reason why especially since im a previous buyer from the same dealer ship and sale guy david f. My second go around experience was the worst i have ever bee why especially since im a previous buyer from the same dealer ship and sale guy david f. My second go around experience was the worst i have ever been through with my dad brother as well as myself. My story starts out by me going in there tuesday morning trading in my 2012 kia forte sx for a 2012 kia optima ex. They found the car i asked for which was in cleveland ohio and i love in columbus ohio. We went through with the whole deal i know it was a mistake signing paper blah but i had a lot of trust in them especially coming back 6months later. David said the car would be at the dealership detailed in ready to go thursday morning. Wednesday evening came around no one ever called me for an update when to come to the dealer ship to pick the car up. So i called that wed evening and i believe mike answer and.he said what can i do for you. I told him i just had bought a optima from them and it should be in wednesday. He asked me well do u know what i do i said uhhh no what do u do? Then he asked who my sales guy was i told him david. He said well david left for thw day call back tomorrow at nine. That there just irritated me. Thursday came around no one caalled to come pick it up so i called at 1030 and david said well we had to get a.car in detriot mi so ur going to have to come in and resign a "few" papers. Which i know is going through the whole process again bc the vin number of the other car is on the otger paper work. I asked when it should be there. He stuttered and said 12 today ready by one. 2 came around no one calls so i called and ask for david and they said he left ffor the day. I laughed and said ok. Todays is fri no one hass called but instead i went to byers kia and bought a new optima ex which is fully loaded and got a thousand mo4e for my trade and the t9oal cost came out cheaper then a basic ex model. I dont recommed this place terrible customer service. More

We submitted an Internet request for a price quote for a new Kia Sedona, and two hours later Craig responded with an email. A few other local Kia dealerships also responded, but none as quickly and none wit new Kia Sedona, and two hours later Craig responded with an email. A few other local Kia dealerships also responded, but none as quickly and none with a quote so low. I called Craig who had just gotten off of work, so I told him my wife and I would be in the next day to look at it. He asked which color we were interested in and fortunately had one in stock with the options we wanted. The next day we arrived and the van was ready for our test drive. We loved the way it drove and the features, and the price was better than any other brand, so we were sold. They gave us a fair value for our trade-in and treated us courteously. Craig is a genuinely nice, committed and professional salesperson whom we greatly enjoyed working with. Our 2 year-old grand daughter also enjoyed the deal he gave her - a free balloon that she's still playing with. And the finance department was able to procure a lower interest rate than the already low rate my credit union offered, so we financed the van through Hatfield and that night were able to pull into our driveway with a brand new Kia Sedona. Next month we are taking a family vacation to Walt Disney World which is why we purchased the van at this time. We can't wait to make the trip in our roomy, feature-rich new Sedona. Thank you Craig and Hatfield Kia! More

she was truly a great person and she tried her hardest to make sure that i was in that car no matter at what extent. i am so glad that they allowed me this chance to have the cr i really wanted. Great dealer make sure that i was in that car no matter at what extent. i am so glad that they allowed me this chance to have the cr i really wanted. Great dealership but better customer service! Thank you susan for all you have done you have made my dream come true! More

Wow! What a great new car buying experience! Craig was SO helpful and friendly, he knws his stuff and is very efficient and quick. My mom and I came in to look at Kia Soul's on Saturday and a few hours later helpful and friendly, he knws his stuff and is very efficient and quick. My mom and I came in to look at Kia Soul's on Saturday and a few hours later I had the price I was looking for and a car to take home on Sunday! Overall it was a great experience and I will recommend Craig to ANYONE looking to buy a new car. As this being the first time buying my own car, it was not dreadful at all as most people say buying a car is. I am so very happy with the service I received this past weekend! Jay in the finance department was fantastic as well! Both he and Craig were a pleasure to work with! You couldn't go wrong buying from Hatfield and I LOVE my new Kia Soul!! :) More