Germain Kia of Columbus

Bait and switch! We were in the process of buying a car when they told us that they sold it to someone else but,”they had another great deal for us.” No thank you! We We were in the process of buying a car when they told us that they sold it to someone else but,”they had another great deal for us.” No thank you! We’ll let the BBB know how this dealer does business. More

Overall, great sales and service. Oil change took an hour and a half, but they were busy on a Saturday. Oil change took an hour and a half, but they were busy on a Saturday. More

Shane is a professional auto salesman with several years of knowledge. He is very personal and easy to deal with. He gets a 10/10 from me. of knowledge. He is very personal and easy to deal with. He gets a 10/10 from me. More

Tyler was extremely helpful and went above and beyond to find the perfect car for us find the perfect car for us More

I bought a used 2022 Kia Sorento and I noticed it was making noise a week or so later. I brought it in to get looked at and one of the shocks was leaking and needed replaced. Well a few days later after making noise a week or so later. I brought it in to get looked at and one of the shocks was leaking and needed replaced. Well a few days later after getting it fixed it still was making noise and I had to bring it back in to see what was going on. Eric was so understanding and helped me out and let me know that the other shock on the other side needed replaced as well. So finally getting them both fixed I was good to go and no more noises. I am very thankful for Eric and all his help because I tried calling the Kia dealership in Lancaster and they wouldn’t help me by looking at it or fixing it. More

Braden was very professional and took care of all my needs. Good dealership. Will recommend. needs. Good dealership. Will recommend. More

We enjoyed our experience, especially with JB. The staff was helpful, we got everything we were looking for, and are so happy with our new car4! The staff was helpful, we got everything we were looking for, and are so happy with our new car4! More

Friendly greeting right from when I opened the door. I couldn’t be happier with the service and they returned my vehicle sparkling clean! I couldn’t be happier with the service and they returned my vehicle sparkling clean! More

Such a great experience I had when i visited for key fob made and my recalls. The staff were very courteous and kept me updated on the progress. The service department was very personable and told very impo made and my recalls. The staff were very courteous and kept me updated on the progress. The service department was very personable and told very important information about safety issues if i didnt do the recall, and were very considerate. The waiting area is well equipped for a greater customer experience as well for the kids play area to keep the little one occupied.Keep up the great work. More

Very good customer service. Was very happy with the service that was performed on our kia k5. Was very happy with the service that was performed on our kia k5. More