Germain Kia of Columbus

Wonderful experience dealing with Jesse Turley. He knows the vehicles on the lot had us test driving with in 5 minutes of walking through the door. Even had us a couple different models of the one He knows the vehicles on the lot had us test driving with in 5 minutes of walking through the door. Even had us a couple different models of the one vehicles so we could double check features of each one. I wouldn't think twice about going back there when I need another vehicle. Nice work Jesse More

Fair pricing. ..extreme patience and understanding from salesman. Jesse took care of all our needs and the entire process was smooth. ..extreme patience and understanding from salesman. Jesse took care of all our needs and the entire process was smooth. More

Excellent service! Quick recall fix on my 2025 EV9. Professional team, great communication, highly recommended! Quick recall fix on my 2025 EV9. Professional team, great communication, highly recommended! More

Very professional and willing to show us various options based on our needs and wants. We are thoroughly enjoying our new vehicle. based on our needs and wants. We are thoroughly enjoying our new vehicle. More

Had an amazing experience at Germain Kia! The staff was professional, helpful, and made the entire process smooth. Personally met Muhamed Khan, who was incredible and helped us find the perfe The staff was professional, helpful, and made the entire process smooth. Personally met Muhamed Khan, who was incredible and helped us find the perfect car. Great selection, fair pricing, and excellent customer service. Highly recommend! More

Bait and switch! We were in the process of buying a car when they told us that they sold it to someone else but,”they had another great deal for us.” No thank you! We We were in the process of buying a car when they told us that they sold it to someone else but,”they had another great deal for us.” No thank you! We’ll let the BBB know how this dealer does business. More

Overall, great sales and service. Oil change took an hour and a half, but they were busy on a Saturday. Oil change took an hour and a half, but they were busy on a Saturday. More

Shane is a professional auto salesman with several years of knowledge. He is very personal and easy to deal with. He gets a 10/10 from me. of knowledge. He is very personal and easy to deal with. He gets a 10/10 from me. More

Tyler was extremely helpful and went above and beyond to find the perfect car for us find the perfect car for us More

I bought a used 2022 Kia Sorento and I noticed it was making noise a week or so later. I brought it in to get looked at and one of the shocks was leaking and needed replaced. Well a few days later after making noise a week or so later. I brought it in to get looked at and one of the shocks was leaking and needed replaced. Well a few days later after getting it fixed it still was making noise and I had to bring it back in to see what was going on. Eric was so understanding and helped me out and let me know that the other shock on the other side needed replaced as well. So finally getting them both fixed I was good to go and no more noises. I am very thankful for Eric and all his help because I tried calling the Kia dealership in Lancaster and they wouldn’t help me by looking at it or fixing it. More