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Germain Kia of Columbus

Columbus, OH

4.6
334 Reviews

1455 Auto Mall Dr

Columbus, OH

43228

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Showing 334 reviews

March 21, 2025

We had a great experience with Nick. Fairly quick buying process. Highly recommend Germain Kia! More

by Pc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick
Mar 21, 2025 -

Germain Kia of Columbus responded

Congrats on our purchase from Germain Kia of Columbus! We are so glad that Nick was helpful and your experience went smoothly. Enjoy the ride!

March 18, 2025

Excellent service. I was working with Eric and probably the best associate I have worked with. More

by barryfrey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Burnside
Mar 18, 2025 -

Germain Kia of Columbus responded

Thank you for leaving Germain Kia of Columbus a five-star review! We are happy to hear that Eric was a pleasure to work with. See you next time!

March 05, 2025

Once you buy the car and leave the parking lot, this place won't care. Kyle promised to install the roof rack for free that came with the Carnival, turns out they want me to pay. Also, the sales manage More

by desire.c890
Recommend Dealer
No
Employees Worked With
Kyle
Mar 06, 2025 -

Germain Kia of Columbus responded

It's disappointing to hear about your experience with the roof rack installation and lack of support from our team, Desire. We strive for customer satisfaction, so this feedback is concerning. We'd like to address these issues directly and make things right if possible. Please reach out at your convenience. Thank you, Brian Franks - General Sales Manager - 614-465-4581

February 23, 2025

Phill Boggs and Hunter Horn made my buying experience painless, efficient, and satisfying. I called on the car I wanted, got pricing, availability, and odometer information quickly. I arrived at the de More

by Happy Picky Purchaser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phill Boggs, Hunter Horn
Feb 24, 2025 -

Germain Kia of Columbus responded

We're delighted to hear that Phil and Hunter made your experience at Germain Kia of Columbus so seamless and enjoyable! It's fantastic that everything was ready for you upon arrival, making the process efficient. We appreciate your recommendation and look forward to assisting you again in the future!

January 26, 2025

Wonderful experience dealing with Jesse Turley. He knows the vehicles on the lot had us test driving with in 5 minutes of walking through the door. Even had us a couple different models of the one More

by littlematthew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Turley Hunter Horn
Jan 27, 2025 -

Germain Kia of Columbus responded

We're delighted to hear that Jesse provided such a seamless experience at Germain Kia of Columbus! It's great to know you felt well taken care of and enjoyed the test drives. We look forward to welcoming you back when you're ready for your next vehicle!

January 22, 2025

Fair pricing. ..extreme patience and understanding from salesman. Jesse took care of all our needs and the entire process was smooth. More

by lamconinc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse turley
Jan 22, 2025 -

Germain Kia of Columbus responded

We're delighted to hear that Jesse and the team at Germain Kia of Columbus provided you with a smooth experience and fair pricing. Thank you for sharing your positive feedback!

January 22, 2025

Excellent service! Quick recall fix on my 2025 EV9. Professional team, great communication, highly recommended! More

by Brian EV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jan 22, 2025 -

Germain Kia of Columbus responded

Thank you for the recommendation, Brian! We're happy to hear that our team at Germain Kia of Columbus provided excellent service and communication during the recall repair. Safe travels in your 2025 EV9!

January 22, 2025

Very professional and willing to show us various options based on our needs and wants. We are thoroughly enjoying our new vehicle. More

by lamconinc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Turley
Jan 22, 2025 -

Germain Kia of Columbus responded

We're delighted to hear that you had a great experience with our team at Germain Kia of Columbus and are enjoying your new vehicle! Thank you for sharing your positive feedback. If there's anything else we can assist with, feel free to reach out!

January 03, 2025

Had an amazing experience at Germain Kia! The staff was professional, helpful, and made the entire process smooth. Personally met Muhamed Khan, who was incredible and helped us find the perfe More

by Walid
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammad
Jan 03, 2025 -

Germain Kia of Columbus responded

Walid, we're delighted to hear that Muhamed and the team at Germain Kia of Columbus provided you with an amazing experience! Thank you for recommending us; we hope you're enjoying your new car!

December 30, 2024

Bait and switch! We were in the process of buying a car when they told us that they sold it to someone else but,”they had another great deal for us.” No thank you! We More

by Susan
Recommend Dealer
No
Employees Worked With
Jake
Dec 31, 2024 -

Germain Kia of Columbus responded

Susan, I'm sorry to hear about your experience. This is not the kind of service we aim to provide and I apologize for any frustration caused. We would appreciate the opportunity to discuss this further with you if you're open to it. Please feel free to reach out at your convenience. Thank you, Brian Franks - General Sales Manager - 614-465-4581

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