
Germain Kia of Columbus
Columbus, OH
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Once you buy the car and leave the parking lot, this place won't care. Kyle promised to install the roof rack for free that came with the Carnival, turns out they want me to pay. Also, the sales manage place won't care. Kyle promised to install the roof rack for free that came with the Carnival, turns out they want me to pay. Also, the sales manager wouldn't care about what the customer has to say. Not coming here anymore, there are other great places for services. More
Phill Boggs and Hunter Horn made my buying experience painless, efficient, and satisfying. I called on the car I wanted, got pricing, availability, and odometer information quickly. I arrived at the de painless, efficient, and satisfying. I called on the car I wanted, got pricing, availability, and odometer information quickly. I arrived at the dealer 3.5 hours away from home to a smile and a handshake, a clean car, keys ready to test drive, paperwork ready to sign, and a helpful Phil guiding me as I loaded the car in my enclosed trailer. I will buy from Germaine again in the future and will ask for Phil and Hunter by name as they were professional, courteous, efficient, and respectful of my time and preferences. If you are considering a new car, I strongly encourage you to ask for Phil and Hunter by name at Germaine. More
Wonderful experience dealing with Jesse Turley. He knows the vehicles on the lot had us test driving with in 5 minutes of walking through the door. Even had us a couple different models of the one He knows the vehicles on the lot had us test driving with in 5 minutes of walking through the door. Even had us a couple different models of the one vehicles so we could double check features of each one. I wouldn't think twice about going back there when I need another vehicle. Nice work Jesse More
Fair pricing. ..extreme patience and understanding from salesman. Jesse took care of all our needs and the entire process was smooth. ..extreme patience and understanding from salesman. Jesse took care of all our needs and the entire process was smooth. More
Had an amazing experience at Germain Kia! The staff was professional, helpful, and made the entire process smooth. Personally met Muhamed Khan, who was incredible and helped us find the perfe The staff was professional, helpful, and made the entire process smooth. Personally met Muhamed Khan, who was incredible and helped us find the perfect car. Great selection, fair pricing, and excellent customer service. Highly recommend! More
Bait and switch! We were in the process of buying a car when they told us that they sold it to someone else but,”they had another great deal for us.” No thank you! We We were in the process of buying a car when they told us that they sold it to someone else but,”they had another great deal for us.” No thank you! We’ll let the BBB know how this dealer does business. More