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Germain Kia of Columbus

Columbus, OH

4.7
327 Reviews

1455 Auto Mall Dr

Columbus, OH

43228

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Showing 327 reviews

January 22, 2025

Excellent service! Quick recall fix on my 2025 EV9. Professional team, great communication, highly recommended! More

by Brian EV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
January 03, 2025

Had an amazing experience at Germain Kia! The staff was professional, helpful, and made the entire process smooth. Personally met Muhamed Khan, who was incredible and helped us find the perfe More

by Walid
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammad
Jan 03, 2025 -

Germain Kia of Columbus responded

Walid, we're delighted to hear that Muhamed and the team at Germain Kia of Columbus provided you with an amazing experience! Thank you for recommending us; we hope you're enjoying your new car!

December 30, 2024

Bait and switch! We were in the process of buying a car when they told us that they sold it to someone else but,”they had another great deal for us.” No thank you! We More

by Susan
Recommend Dealer
No
Employees Worked With
Jake
Dec 31, 2024 -

Germain Kia of Columbus responded

Susan, I'm sorry to hear about your experience. This is not the kind of service we aim to provide and I apologize for any frustration caused. We would appreciate the opportunity to discuss this further with you if you're open to it. Please feel free to reach out at your convenience. Thank you, Brian Franks - General Sales Manager - 614-465-4581

December 28, 2024

Overall, great sales and service. Oil change took an hour and a half, but they were busy on a Saturday. More

by DJM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure
Dec 31, 2024 -

Germain Kia of Columbus responded

DJM, thanks for the feedback! We're glad to hear you had a great experience with our sales and service at Germain Kia of Columbus. We appreciate your patience during the busy Saturday rush!

December 11, 2024

Shane is a professional auto salesman with several years of knowledge. He is very personal and easy to deal with. He gets a 10/10 from me. More

by elifritzp148
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane
Dec 11, 2024 -

Germain Kia of Columbus responded

Thank you for the fantastic feedback! We're delighted to hear that Shane provided such a positive experience at Germain Kia of Columbus. We appreciate your support and look forward to serving you again in the future!

December 07, 2024

Tyler was extremely helpful and went above and beyond to find the perfect car for us More

by oesterletravis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler
Dec 09, 2024 -

Germain Kia of Columbus responded

It is great to hear that Tyler went above and beyond to find the perfect car for you. Thank you for choosing Germain Kia of Columbus!

December 04, 2024

I bought a used 2022 Kia Sorento and I noticed it was making noise a week or so later. I brought it in to get looked at and one of the shocks was leaking and needed replaced. Well a few days later after More

by marjorielane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Dec 05, 2024 -

Germain Kia of Columbus responded

Marjorie, we're glad to hear that Eric was able to assist you and resolve the issue with your Kia Sorento at Germain Kia of Columbus. Your satisfaction is important to us, and we appreciate your patience throughout the process. Safe travels!

November 29, 2024

Braden was very professional and took care of all my needs. Good dealership. Will recommend. More

by wndgrainger73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braden
Dec 02, 2024 -

Germain Kia of Columbus responded

We are glad to hear that Braden provided excellent service. Thanks for choosing Germain Kia of Columbus!

November 13, 2024

We enjoyed our experience, especially with JB. The staff was helpful, we got everything we were looking for, and are so happy with our new car4! More

by jrnossii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Bailey
Nov 13, 2024 -

Germain Kia of Columbus responded

Jrnossii, we're delighted to hear that JB and the team at Germain Kia of Columbus made your car-buying experience enjoyable. Enjoy every mile in your new ride!

November 01, 2024

Friendly greeting right from when I opened the door. I couldn’t be happier with the service and they returned my vehicle sparkling clean! More

by Val T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate, Justin
Nov 04, 2024 -

Germain Kia of Columbus responded

Val, we're delighted to hear you had such a positive experience at Germain Kia of Columbus! Thanks for sharing your feedback, and enjoy the sparkling clean ride!

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