Germain Kia of Columbus

Shane help me to get my Kia Sorento when I thought I wasn’t going to be able to get he try his best so I was able to get it! If anybody needs a new or used car his the best person to go to 100% recommen wasn’t going to be able to get he try his best so I was able to get it! If anybody needs a new or used car his the best person to go to 100% recommend! More

It’s always a great Customer experience at Kia Germain. They always take good care of you and do whatever they can. They always take good care of you and do whatever they can. More

Service writer was very friendly, courteous and efficient. He told me exactly what was going to be done and how much it would cost. The on line system kept me informed of the status. Work was finis efficient. He told me exactly what was going to be done and how much it would cost. The on line system kept me informed of the status. Work was finished timely as was checkout. Overall good experience. More

Everyone was friendly, honest, and made sure I understood everything. They wanted to be sure they understood my needs! everything. They wanted to be sure they understood my needs! More

Service was fantastic. Friendly and took care of my recall fast and quickly with no issues. Friendly and took care of my recall fast and quickly with no issues. More

Phillip was very helpful and got the deal done quick and efficiently. I highly recommend to shop at Germain Kia and ask for Phillip. efficiently. I highly recommend to shop at Germain Kia and ask for Phillip. More

my salesman aDjibril was great and very informative made getting my new car less stressful. made getting my new car less stressful. More

Bought a 2018 Honda Accord that past their multi point thorough inspection. The very next day the engine light came on and the car was acting funny. They reluctantly took it back and said it had a loose s thorough inspection. The very next day the engine light came on and the car was acting funny. They reluctantly took it back and said it had a loose spark plug and bad coil and they fixed it. The car continued to have issues over the last 6 weeks- engine light came on with the exact same symptoms so I called them, they had me bring the car in and then stated they checked their work and they did their part. When I said it’s the same symptoms it’s had for the last 6 weeks they stated the car had a different problem but showing the same symptoms. I took the car to the Honda dealership and it needs a head gasket repair, new spark plugs, and black break fluid. Total repair cost for the car I paid $17,000 for is over $5000 with in 6 weeks of buying it-even though it passed their sure fire used car inspection checklist. Buyer Beware-they do not stand by what they sale and do not check the cars to the standards they imply. More

Tyler was an exceptional salesman. I was not interested in a whole big flashy show.And he was absolutely perfect.It made me feel comfortable.He showed me the car, he seemed excited ab I was not interested in a whole big flashy show.And he was absolutely perfect.It made me feel comfortable.He showed me the car, he seemed excited about it.And financing went perfect.The gentleman that is, the finance man is very honest and caring and I enjoyed spending time with him as well. Overall, this was an excellent excellent experience.And I would definitely go to Germane Kia for my next car. Thank you! More

Braden at Germain Kia AutoMall was so awesome! He explained everything that the service tech would be doing to my car. I have always gotten great service at this location every time. The waiting a He explained everything that the service tech would be doing to my car. I have always gotten great service at this location every time. The waiting area is very nice!! More