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Germain Honda of Naples - Service Center

Naples, FL

4.9
706 Reviews

706 Reviews of Germain Honda of Naples - Service Center

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February 10, 2025

My Service Advisor, Mike Lovejoy did a great job resolving a brake issue on my newly purchased Honda Passport. Very happy with the results. More

by ccleaming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Soren Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Melian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lovejoy
Feb 10, 2025 -

Germain Honda of Naples responded

Thanks for sharing positive feedback on Mike. We truly appreciate hearing from people who have been helped by our amazing team. We sincerely appreciate your business. Best Regards, James Koser General Manager

February 06, 2025

I had an excellent experience with the Honda service department! From the moment I walked in, Salem Metjahic was welcoming and professional. The technician Max Saint-Hilaire was knowledgeable, and my ca More

by Larreguin1515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salem Metjahic
Feb 06, 2025 -

Germain Honda of Naples responded

Thank you for your positive review! We are glad that Salem provided you with thorough and efficient service throughout your visit. It is our pleasure to serve you and your Honda's needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Best Regards, James Koser General Manager

February 04, 2025

Very efficent system and i am always kept informed of process and any findings . Its a very hassel free experience More

by Rherscoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden
Feb 04, 2025 -

Germain Honda of Naples responded

Thank you for choosing Germain Honda of Naples for your automotive service needs. David and our team our dedicated to customer care and ensuring your complete satisfaction. Best Regards, James Koser General Manager

January 31, 2025

Christopher Elan was very pleasant to work with. He was attentive to our needs and made every effort to be sure that we were happy with his service. More

by lprknsn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Elan
Feb 04, 2025 -

Germain Honda of Naples responded

We appreciate your kind review. It is always in our best interest to be able to provide exceptional and extraordinary experience for you. Please come back and see us soon! Best Regards, James Koser General Manager

January 29, 2025

The General manager, James Koser and our service advisor, Albert Checo made it a pleasure to bring our car in. Albert Checo kept us advised of what was going on with the car and we were extremely satisfied w More

by Mara
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Checo was wonderful.
Jan 29, 2025 -

Germain Honda of Naples responded

Mara, thank you for your trust in our service team! We're happy Albert provides you with thorough and informative service. Please don't hesitate to give us a call the next time we may help you. Best Regards, James Koser General Manager

January 28, 2025

The dealership is very clean and efficient. My service provider Sal was amazing, very informative, and helpful! More

by devinyoung845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salem Metjahic, David Doden
Jan 29, 2025 -

Germain Honda of Naples responded

Thank you for providing feedback on your recent experience at Germain Honda of Naples. We take pride in providing a clean and inviting space for all of our guests, so our team appreciates that you noticed. We are also pleased to know that Sal and our team took great care of you. We look forward to seeing you again soon! Best Regards, James Koser General Manager

January 27, 2025

Recently, I had my Odyssey in for a 70,000 mile servicing, and Benjamin Kurke was my service representative. More

by pae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Kurke
Jan 28, 2025 -

Germain Honda of Naples responded

We thank you for choosing Germain for your recent automotive needs. See you next time. Best Regards, James Koser General Manager

January 24, 2025

Mike Lovejoys professionalism was greatly appreciated by My Wife and myself. We brought my wife’s CRV there to have multiple things done to increase our vehicles life. Michael was very knowledgeable and too More

by snarebear007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lovejoy
Jan 28, 2025 -

Germain Honda of Naples responded

Thank you for sharing your positive and informative service visit with Mike. Our overall goal is your complete satisfaction. Best Regards, James Koser General Manager

January 22, 2025

Chris Elan was very professional processing my recent maintenance service. He managed a correction to a previous Call Back service without any additional costs to me. Thank you for your courtesies. More

by loistrapp@me.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Elan
Jan 23, 2025 -

Germain Honda of Naples responded

Thank you for sharing your feedback with us! Please don't hesitate to reach out when the Germain Honda team may assist you again. It's always our pleasure! Best Regards, James Koser General Manager

January 22, 2025

Ben Kurke did an EXCELLENT JOB FOR US. BEN WAS VERY ATTENTIVE TO OUR CONCERNS AND THE SERVICE WAS QUICK. BEN'S A GREAT GUY YOU HAVE THERE More

by insbkfin
Recommend Dealer
Yes
Employees Worked With
BEN KURKE, David Doden
Jan 23, 2025 -

Germain Honda of Naples responded

Thank you for your lovely feedback! We're glad Ben's efforts ensured an accommodating visit. We look forward to your next visit! Best Regards, James Koser General Manager

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