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Germain Honda of Naples - Service Center

Naples, FL

4.9
618 Reviews

618 Reviews of Germain Honda of Naples - Service Center

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October 16, 2024

I went in for service on a low tire pressure and Mr. Josue Quintanilla was very attentive to my situation and I appreciated that. More

by Bernie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Quintanilla
Oct 16, 2024 -

Germain Honda of Naples responded

We're always striving to give our customers the best experience possible. Thanks for letting us know we're doing a great job! Best Regards, James Koser General Manager

October 16, 2024

Josue was awesome and would highly recommend him in the service department. He went above and beyond for me during my time of needing new tires. He’s your guy to go to in the service department! More

by Lindseyjade1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Quintanilla
Oct 17, 2024 -

Germain Honda of Naples responded

Thanks for sharing positive feedback on Josue. We truly appreciate hearing from people who have been helped by our amazing team. We sincerely appreciate your business. Best Regards, James Koser General Manager

October 07, 2024

Service writer -Very Prompt. Friendly. Greeted on time. Clean facility. Girl who scheduled appointment does not know her xxx from a hole in the ground. Same with part girl More

by rmonaldi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salem Matjahic
Oct 07, 2024 -

Germain Honda of Naples responded

Thank you for choosing Germain Honda of Naples for your service needs and for your kind 5-star rating. Best Regards, James Koser General Manager

October 03, 2024

Soren Oliva was really perfect for helping me to make my choice. Thank you so much and keep going in this way. More

by cmarckingtoph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Soren Oliva
Oct 04, 2024 -

Germain Honda of Naples responded

Soren and our team is dedicated to your complete satisfaction. Thank you for taking the time to share. Best Regards, James Koser General Manager

October 02, 2024

Laurence Baboolal was remarked efficient and helpful. He kept me completely updated on what services were needed and what the costs were. It was like having a personal friend at Honda. More

by murphyw23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurence Baboolal
Oct 03, 2024 -

Germain Honda of Naples responded

Thank you for sharing positive feedback on Laurence! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's what Laurence has provided for you. We look forward to your next visit! Best Regards, James Koser General Manager

October 02, 2024

Josue Quintanilla was very pleasant to work with. He did an excellent job and explaining the recommended maintenance that was done. I always use Germain Honda when servicing my vehicle. More

by jw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Quintanilla
Oct 03, 2024 -

Germain Honda of Naples responded

Thank you for your positive review! Our guests' satisfaction is our utmost priority, and we are glad that our team consistently provides you with quality and efficient service. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Best Regards, James Koser General Manager

September 27, 2024

The service person who helped me was exceptional, friendly, quite knowledgeable about my car because he was a tech before he went into service . So he explained in detail what was needed and what was More

by terridecesare1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Checo
Sep 30, 2024 -

Germain Honda of Naples responded

Thank you for leaving Albert this wonderful review! He will be honored to hear of your very kind words and to know how confident you are in his efforts! We wish you safe travels. Please do not hesitate to let us know how he and the team may serve you again! Best Regards, James Koser General Manager

September 26, 2024

Josue Quintanilla was an excellent help while my car was under repair. He helped get me in quickly and into a loaner vehicle so I wasn’t without a car while mine was being serviced. More

by kkeck62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Quintanilla
Sep 27, 2024 -

Germain Honda of Naples responded

Thanks for letting us know how satisfied you were with Josue's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb. Best Regards, James Koser General Manager

September 25, 2024

Josue Quantinalla is a great service manager. He takes a personal interest in seeing that his customers every need is fulfilled. He went out of his way to make my experience complete. I will alwa More

by Golfer70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Quantinalla
Sep 25, 2024 -

Germain Honda of Naples responded

Thank you for sharing positive feedback on Josue! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's what Danny provided for you. We look forward to your next visit! Best Regards, James Koser General Manager

September 25, 2024

Laurence Baboolal at Germain was very courteous and knowledgeable and we will be back for the terrific care at this service dept More

by Dmicillo
Recommend Dealer
Yes
Employees Worked With
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurence Baboolal
Sep 25, 2024 -

Germain Honda of Naples responded

Thank you for sharing your feedback with us! Please don't hesitate to reach out when the Germain Honda team may assist you again. It's always our pleasure! Best Regards, James Koser General Manager

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