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Germain Honda of Naples - Service Center

Naples, FL

4.9
703 Reviews

703 Reviews of Germain Honda of Naples - Service Center

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March 18, 2025

I have been going to Honda of Naples for 7 years now and I am always satisfied with their work. On my last visit my customer service Albert Checo was so courteous and helpful I would recommend him as an exc More

by nutpowa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Checo, David Doden
Mar 19, 2025 -

Germain Honda of Naples responded

Your continued business and positive feedback are greatly appreciated. We know Albert enjoyed assisting you with your automotive needs and is always available to support you throughout your ownership experience. Best Regards, James Koser General Manager

March 16, 2025

Logan Clark was a pleasure to work with. He is a credit to your company. More

by susiejaeger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Clark
Mar 17, 2025 -

Germain Honda of Naples responded

We thank you for your business and for highlighting Logan in this kind review. Best Regards, James Koser General Manager

March 16, 2025

Albert Checo explained the work required, it was explained thoroughly and completed in a timely manner. Great service always More

by Irene Klonga-Mendozza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Checo 5 stars!, David Doden
Mar 17, 2025 -

Germain Honda of Naples responded

Thank you for your trust in our service team! We're happy Albert provided you with thorough and informative service. Please don't hesitate to give us a call the next time we may help you. Best Regards, James Koser General Manager

March 14, 2025

My customer service rep, Mike, Hartley, provided excellent information, communication, and service! I know I can call him with any questions I may have. More

by Steventjolly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hartley
Mar 17, 2025 -

Germain Honda of Naples responded

We're so pleased you enjoyed working with Mike and Germain Honda team! Please give us a call whenever we may help you again. Best Regards, James Koser General Manager

March 12, 2025

I have always appreciated the fact that the people at Germain Honda are all very helpful and greet me with courtesy. That statement applies especially to Christopher Elan my service advisor who worked wi More

by Vjubanowsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanne Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Germain Honda of Naples responded

Thanks so much! We sincerely appreciate our continued business and your lovely feedback on Chris. Your complete satisfaction is why we do what we do, so we look forward to making your next appointment just as outstanding. Thanks for always choosing Germain Honda! Best Regards, James Koser General Manager

March 12, 2025

Our experience was very good. Michael Lovejoy was very helpful and courteous. The waiting room was cold. More

by saintclare
Recommend Dealer
Yes
Employees Worked With
Michael Lovejoy, David Doden
Mar 13, 2025 -

Germain Honda of Naples responded

We appreciate you taking the time to share your experience with Michael. We apologize that you were in any way uncomfortable while you waited. Best Regards, James Koser General Manager

March 12, 2025

Christopher Elan provided informative inf. Regarding my service. He took his time explaining all services and went out of his way with helping me connect my new phone with my car navigation More

by Catherine DiGiacomo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christoper Elan
Mar 13, 2025 -

Germain Honda of Naples responded

Hi, Catherine! Thank you for sharing positive feedback on your visit with Christopher. We're glad he made sure everything was handled and explained thoroughly. We hope to emulate this experience at your next appointment! Best Regards, James Koser General Manager

March 11, 2025

Michael Lovejoy was extremely helpful with getting service completed on my 2023 Honda Accord Hybrid. Work required was explained thoroughly and completed in a timely manner. More

by bobhebeljr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lovejoy
Mar 11, 2025 -

Germain Honda of Naples responded

Thank you for your trust in our service team! We're happy Michael provided you with thorough and informative service. Please don't hesitate to give us a call the next time we may help you. Best Regards, James Koser General Manager

March 11, 2025

Michael Lovejoy went out of his way to smoothe the process of having my tires checked. More

by brzewe
Recommend Dealer
Yes
Employees Worked With
Michael Lovejoy
Mar 11, 2025 -

Germain Honda of Naples responded

Michael is dedicated to customer care and we thank you for highlighting him in the kind review. Best Regards, James Koser General Manager

March 08, 2025

Logan Clark was very professional, knowledgeable and personable. He was thorough in explaining the service work and overall condition and service needs of our vehicles. More

by Psimoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Clark
Mar 10, 2025 -

Germain Honda of Naples responded

Thank you. We're pleased to hear that Logan left you with a positive impression. Thank you for choosing Germain Honda of Naples. Let us know if you need anything in the future. Best Regards, James Koser General Manager

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