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Germain Honda of Naples - Service Center

Naples, FL

4.9
702 Reviews

702 Reviews of Germain Honda of Naples - Service Center

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March 26, 2025

Getting my vehicle serviced at Germain Honda was easy and quick thanks to Michael Lovejoy taking the time to get me a ride home while car was kept overnight and making sure I got a ride back to the Dealershi More

by j_mckague
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lovejoy
Apr 02, 2025 -

Germain Honda of Naples responded

We are pleased to know Michael provided you with a quality and convenient service experience. Please let us know if you need anything further. Best Regards, James Koser General Manager

March 25, 2025

Service was great. Christopher Elan was excellent as my service advisor. He is very knowledgeable, friendly, and helpful. He walked me to my car when it was ready and More

by Chickeegirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Elan
Apr 02, 2025 -

Germain Honda of Naples responded

Thank you for your kind review. Our team works hard to ensure a positive experience for all and ensuring a quality guest experience. Best Regards, James Koser General Manager

March 24, 2025

Very helpful and polite. Logan Clark went above and beyond to make sure I left as a satisfied customer. More

by JK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Clark
Apr 02, 2025 -

Germain Honda of Naples responded

Thanks so much for your kind words! It's important to us that our guests and their vehicles are treated to a fully transparent and attentive service visit, so we're happy to know Logan delivered nothing less at your appointment. See you next time. Best Regards, James Koser General Manager

March 21, 2025

Service tech Logan Clark was very kind courteous and respectful to my needs for a battery replacement under warranty On my Honda accord He also went above and beyond To make sure I had in service pi More

by Jrichichi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Clark , David Doden
Apr 02, 2025 -

Germain Honda of Naples responded

Your continued business and trust in our team mean so much to us all. We are pleased to know that Logan ensured you had another quality experience with our team. Best Regards, James Koser General Manager

March 21, 2025

Exceptional service and attention to detail. From the moment I arrive, the service team is friendly, professional, and knowledgeable. The atmosphere is clean and well attended. My service adviso More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salem Metjahic
Apr 02, 2025 -

Germain Honda of Naples responded

Thank you for letting us know that our team works together to ensure you continue to receive that quality service you have come to expect from us here at Germain. See you next time. Best Regards, James Koser General Manager

March 21, 2025

Communication was good and work done properly. Dealership seems very modern and up to date. More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Elan
Apr 02, 2025 -

Germain Honda of Naples responded

Your overall satisfaction is our priority. Thank you for choosing Germain and our state of the art dealership. Best Regards, James Koser General Manager

March 20, 2025

I recently took my 2020 Honda Accord for servicing at Germain Honda of Naples and I had Michael LoveJoy as my service Advisor. Michael was extremely professional and knowledgeable. He advised me of the s More

by cymorris2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden
Apr 02, 2025 -

Germain Honda of Naples responded

Thank you for letting us know that Michael provided you with a quality service experience. We appreciate your business and thank you for choosing Germain. Best Regards, James Koser General Manager

March 19, 2025

Germain service is well-organized and timely, the waiting area is comfortable and the snacks available are excellent, and most importantly, the service reps are TERRIFIC, especially Mike Lovejoy. Wish we liv More

by skow53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lovejoy
Mar 19, 2025 -

Germain Honda of Naples responded

Thank you for your awesome feedback on your dealership visit. It is always our pleasure to deliver the best experiences for our valued guests, and we're thrilled to be your ideal dealership. Thanks for choosing Germain Honda of Naples. Best Regards, James Koser General Manager

March 18, 2025

I have been going to Honda of Naples for 7 years now and I am always satisfied with their work. On my last visit my customer service Albert Checo was so courteous and helpful I would recommend him as an exc More

by nutpowa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Checo, David Doden
Mar 19, 2025 -

Germain Honda of Naples responded

Your continued business and positive feedback are greatly appreciated. We know Albert enjoyed assisting you with your automotive needs and is always available to support you throughout your ownership experience. Best Regards, James Koser General Manager

March 18, 2025

Albert Checo was excellent in his communications and responsiveness during my last Honda Odyssey visit> More

by don_kowalski
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Checo
Mar 18, 2025 -

Germain Honda of Naples responded

We are happy you enjoyed a positive and informative service visit with Albert. Our team looks forward to assisting you again. Best Regards, James Koser General Manager

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