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Germain Honda of Naples - Service Center

Naples, FL

4.9
689 Reviews

689 Reviews of Germain Honda of Naples - Service Center

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October 28, 2020

We always get above and beyond service from Tyler Smith at Germain Honda in Naples. He is honest, caring and trustworthy in his advice. He has a strong knowledge of vehicles and always looks out for the More

by JennP
Recommend Dealer
Yes
Employees Worked With
Tyler Smith
Oct 29, 2020 -

Germain Honda of Naples responded

Jenn, Thank you for your kind words and for taking the time to leave us this 5-star review. It is wonderful to hear that Tyler was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Best Regards, Steven Hill General Manager

October 22, 2020

Tyler Smith at Germain Honda Naples makes car servicing efficient, high quality, and even enjoyable in bad situations. He’s knowledgeable in as ll situations. More

by diana1231
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Smith
Oct 22, 2020 -

Germain Honda of Naples responded

We are pleased to know that you had a positive experience with Tyler. Providing our guests with an informative and quality experience is our goal here at Germain Honda of Naples. Thank you for sharing your visit with others. Best Regards, Steven Hill General Manager

October 21, 2020

I found it very reassuring to have Tyler as my rep. He explained what was wrong with my car, and what needed to be done to it in order to ensure proper function. I’m no car guru, but it was a great feelin More

by yvonne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Smith
Oct 21, 2020 -

Germain Honda of Naples responded

Yvonne, Your continued business is truly appreciated. We are pleased to know that you receive a quality service experience every time you visit. We will see you next time. Best Regards, Steven Hill General Manager

October 15, 2020

Tyler did a great job. When I arrived he came out and told me the lady that was to take care of me was out . He knew that I was there for a recall, told me how long it would take and that they would chec More

by Wild Bill
Recommend Dealer
Yes
Employees Worked With
Tyler Smith
Oct 16, 2020 -

Germain Honda of Naples responded

Thank you! We are happy to know that Tyler took great care of you during your recent visit and that you were pleased with the level of service he provided. See you next time. Best Regards, Steven Hill General Manager

October 14, 2020

Fantastic dealership. Very efficient and professional. Tyler Smith assisted me and he was incredibly helpful, responsive and knowledgeable. Wonderful to see the teamwork displayed by all at this dealers More

by London.fw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Smith
Oct 14, 2020 -

Germain Honda of Naples responded

Your business and positive feedback are truly appreciated. Our team works hard to ensure our guest's complete satisfaction and we are happy to know that you recognized the team atmosphere displayed by all. Best Regards, Steve Hill General Manager

October 13, 2020

Very efficient service . And good explanations of work Very efficient service . And good explanations of work done.Team is friendly and give extra care to customers. Service was very timely.Follow up call More

by Carol S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Melchiore
Oct 13, 2020 -

Germain Honda of Naples responded

We are happy to know that you enjoyed your recent service visit and that you found our team provided you with the quality service you deserve. See you next visit. Best Regards, Steven Hill General Manager

October 07, 2020

Great place to do business! Tyler Smith is a very professional knowledgeable service advisor deserving of much recognition, .Service Manager. Claude Babineau excells in customer service. More

by rexhughes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Smith, Claude Babineau
Oct 08, 2020 -

Germain Honda of Naples responded

We appreciate your business and thank you for leaving us this kind review. Best Regards, Steven Hill General Manager

September 19, 2020

David goes above and beyond all expectations from a customer standpoint. He will keep you informed about the progress of your car and will take tremendous care of you while you wait. He is very kind an More

by Mdoden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Germain Honda of Naples responded

Thank you for choosing Germain Honda of Naples for your automotive service needs. We are happy to know that David takes exceptional care of you every time you visit. Best Regards, Steven Hill General Manager

September 11, 2020

Dead battery, jump started, went directly to Honda Dead battery, jump started, went directly to Honda service, immediate friendly , courteous attention, quick evaluation, new battery installe More

by Greatful
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Moisiv , Shawn Day
Sep 14, 2020 -

Germain Honda of Naples responded

We appreciate you choosing to service with us here at Germain Honda of Naples. Your business and positive feedback mean so much to us all. See you next time. Best Regards, Steven Hill General Manager

August 17, 2020

Tyler is awesome, he's very knowledgeable but never pushy. He has helped me several times and now I only ask for him! Thank you! More

by Jamie Wilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Smith
Aug 18, 2020 -

Germain Honda of Naples responded

We are happy to know you think Tyler is awesome as we do as well. It is wonderful to know he continually provides you with a quality experience. See you next time. Best Regards, Steven Hill General Manager

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