Back

Germain Honda of Naples - Service Center

Naples, FL

4.9
645 Reviews

645 Reviews of Germain Honda of Naples - Service Center

Sort by
February 01, 2020

Erica was very attentive and kind! Most of all, very friendly. She knows how to make you feel comfortable while taking care of your cars needs! More

by Willow Huffman
Recommend Dealer
Yes
Employees Worked With
Erica Melchiore
Feb 03, 2020 -

Germain Honda of Naples responded

We appreciate you taking the time to share your overall quality experience with Erica. Best Regards, Steven Hill General Manager

February 01, 2020

Service Dept. was Excellent Ronald Carillo Took my call, I explained my issue with my Tire, He looked up my file and he said to come right in, he would try his best, mind you it More

by amyova7
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Carillo
Feb 03, 2020 -

Germain Honda of Naples responded

Thank you for letting us know that Ronald was able to assist and get you taken care of without delay. Best Regards, Steven Hill General Manager

February 01, 2020

very professional and personable. Being new to the area it was nice to meet a professional. Walked me through the details of the cars issues and did an overall great job in getting thi More

by cxl73810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Calvert
Feb 03, 2020 -

Germain Honda of Naples responded

Welcome to Naples and thank you for choosing Germain Honda for your service needs. We are happy to know that Andrew took excellent care of you and we all look forward to assisting you going forward. Best Regards, Steven Hill General Manager

January 28, 2020

Shawn, as always, was excellent. Checked me in fast and thoroughly. He was very professional, personable and knowledgeable. Shawn is truly an asset to Germaine Honda. More

by sunnye214
Recommend Dealer
Yes
Employees Worked With
Shawn Day
Jan 28, 2020 -

Germain Honda of Naples responded

Shawn and our team thank you for your business and for allowing us the opportunity to serve you. Best Regards, Steven Hill General Manager

January 23, 2020

Great service. They were punctual, fast and they did an excellent job. Andrew Calvert did an excellent job explaining the whole process. The whole experience was enjoyable! More

by Snowbird
Recommend Dealer
Yes
Employees Worked With
Andrew Calvert
Jan 24, 2020 -

Germain Honda of Naples responded

We know you have many options when it comes to servicing your vehicle. Our team thanks you for allowing us the opportunity to provide you with the quality Germain experience you deserve. Best Regards, Steven Hill General Manager

January 23, 2020

Drew Calvert excells in his follow up and service manner. Doing business with Germain Honda is a pleasure! The service department headed up by Claude Babeneau and Drew Calvert excell in every way. Jeff Wiss More

by rexhughes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seref Denizeri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claude Babineau, Andrew Calvert
Jan 24, 2020 -

Germain Honda of Naples responded

Your complete satisfaction at every touchpoint is our ultimate goal. Thank you for your business and for highlighting our team. We are always thrilled to have their hard work recognized. Best Regards, Steven Hill General Manager

January 08, 2020

DEPTDrew Calvert’s service is exceptional. He was very DEPT Drew Calvert’s service is exceptional. He was very knowledgeable and helpful with having my car serviced.I would highly recommend Drew and will More

by Geri
Recommend Dealer
Yes
Employees Worked With
Andrew Calvert
Jan 08, 2020 -

Germain Honda of Naples responded

We truly appreciate your business as well as the trust and faith you have in Drew to provide you with the level of service you deserve. Thank you for taking the time to leave him this awesome review. Best Regards, Steven Hill General Manager

January 07, 2020

oil change; tire rotation; window tint; recall item. Easy appointment scheduling; reasonable amount of time to complete, and am satisfied with, all service items; prompt shuttle service with a very pleas More

by david.weeks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Smith
Jan 07, 2020 -

Germain Honda of Naples responded

Our team is committed to ensuring our guests a quality experience at every touchpoint. Thank you for sharing yours. Best Regards, Steven Hill General Manager

December 28, 2019

My service experience. My service advisor was Erica Melchiore who did an excellent job in providing all the info I needed before and after the work. She is an outstanding ex More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Melchiore
Dec 30, 2019 -

Germain Honda of Naples responded

We appreciate your business and kind words about your experience with Erica. She truly is committed to customer satisfaction. Best Regards, Steven Hill General Manager

December 23, 2019

I would like to thank Germain Honda and especially my service adviser, Tyler Smith, for the excellent and caring way I was treated while waiting for my car to get serviced. The job was done efficiently More

by Babsey
Recommend Dealer
Yes
Employees Worked With
Ana Maria, Tyler Smith
Dec 23, 2019 -

Germain Honda of Naples responded

Thank you for choosing Germain Honda of Naples for your recent automotive needs. Our team strives to deliver 5-star experiences at every touch-point. Thank you for sharing yours. Best Regards, Steven Hill General Manager

...
47
...