Germain Honda of Naples - Service Center

I brought my 2018 Honda CR-V in for routine maintenance (oil change and tire rotation) and worked w/ Jim Walgreen. He was very professional and honest with me, which I really liked. There were some recomme (oil change and tire rotation) and worked w/ Jim Walgreen. He was very professional and honest with me, which I really liked. There were some recommended services for my vehicle, to which I declined and he respectfully didn’t push those services. That was very refreshing compared to other dealerships and service advisors I’ve been to in the past. He also regularly updated me on my vehicles progress, which was great! There was a bit of a wait time for the oil change and auto spa services (a little over 2 hours for both to complete), which was maybe the one area the dealership as a whole could improve on. Other than that, I am very satisfied and will come back again for the next service! More

My last visit I had Jim Walgreen as my service My last visit I had Jim Walgreen as my service representative. Jim was patient, kind and thorough..and represented Germain Honda well. Thank you Jim My last visit I had Jim Walgreen as my service representative. Jim was patient, kind and thorough..and represented Germain Honda well. Thank you Jim More

The Service Department and Dave Doden always provide excellent care in a short amount of time. They exceed my expectations. excellent care in a short amount of time. They exceed my expectations. More

The gentleman who took my car in was so kind. He indicated the service dept. would need my car for one hour and he was right on. Great waiting area with coffee and tables that were 6 ft. apart. Ve indicated the service dept. would need my car for one hour and he was right on. Great waiting area with coffee and tables that were 6 ft. apart. Very impressed!! More

Always excellent service !!!! Thank you Frank Silva for the best customer service/experience ever!! Always accommodating , friendly and professional Keep doing what your doing. Thank you the best customer service/experience ever!! Always accommodating , friendly and professional Keep doing what your doing. Thank you More

Very impressed with Mr Santos Vargas, your customer advisor, and service performed. He was attentive, considerate. Service was able to identify the problem and fixed it. advisor, and service performed. He was attentive, considerate. Service was able to identify the problem and fixed it. More

Frank in service was excellent and everyone in the store helping my children as we waited in service. I can’t believe the cost of service either. I thought dealerships were expensive? Ha, best deal in town helping my children as we waited in service. I can’t believe the cost of service either. I thought dealerships were expensive? Ha, best deal in town for your service no matter the make an model. Had new tires, oil, fluids, front end alignment, new headlights on a minivan. $800!!! Are you kidding me!! That’s less then the tires only anywhere else. More

My service advisor was Joel Schuchmann and he was excellent. I could not have asked for a better experience. I left a previous auto dealership as I was extremely dissatisfied with the service and per excellent. I could not have asked for a better experience. I left a previous auto dealership as I was extremely dissatisfied with the service and personnel, after having been with that dealership for at least 20 years. Joel restored my faith in auto dealership service with his knowledge, timeliness, efficiency, and ability to keep me fully informed as I waited for service. I could not be more pleased. More

Scheduled an appointment for an oil change at Germain Honda and David Doden had me in and out in less than one hour. I was pleased with his service and friendly attention to reviewing my car and explaini Honda and David Doden had me in and out in less than one hour. I was pleased with his service and friendly attention to reviewing my car and explaining what future service may require attention. More

David Doden is excellent and takes real good care of us. The service manager, Claude Babineau, is always around if someone needs him and runs a tight ship. The service manager, Claude Babineau, is always around if someone needs him and runs a tight ship. More