689 Reviews of Germain Honda of Naples - Service Center
Very much customer focused in terms of making the service experience as easy and convenient as possible. The shuttle service and car wash coupon are great! experience as easy and convenient as possible. The shuttle service and car wash coupon are great! More
Adam Holguin was excellent. Great customer service. Kept me informed. Pleasant personality. Thank you. I love this Honda location. Great customer service. Kept me informed. Pleasant personality. Thank you. I love this Honda location. More
Germain Honda is always my go-to place for service. The reason for the four stars is the day I went with an appointment around 7 Germain Honda is always my go-to place for service. The reason for the four stars is the day I went with an appointment around 7;30 I didn't get out of there until around 12:00 noon. I was having my 30,000 mile maintenance. I was very frustrated the service department was in total chaos! Never saw this before! On the other hand everyone in the service department was very nice....especially Adam Holguin my service manager that day. He was so sweet and understanding checking behind the scene on my car. Reassuring me it would be coming out soon. I guess they were having and extremely busy day that day. Anyway Adam was great I got to know him a little better an a couple of the other guys. By the end of my visit all was well my car is running like a top thanks to Austin yes I got to meet him as well. I will bring my Honda back and recommend Germain. Adam Holguin is a keeper! More
I was there for an oil change and system check. My advisor Cameron was terrific! He really was concerned that my CRV ( 2019 ) would be all set for my trip up north. I’m considering a new CRV and di My advisor Cameron was terrific! He really was concerned that my CRV ( 2019 ) would be all set for my trip up north. I’m considering a new CRV and discussed that with Soren on the sales side. Thank you! More
Charles Schulze did a terrific job for both of my recent visits! He worked efficiently with the mechanics/techs to address the maintenance reasons the car was scheduled, also remedied a couple finds during visits! He worked efficiently with the mechanics/techs to address the maintenance reasons the car was scheduled, also remedied a couple finds during the visits. Work was done without excess waiting for the car both visits! Charles Schulze has a nice personality to work with as well! Thank you Charles! Thank you Germain! More