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Germain Honda of Naples - Service Center

Naples, FL

4.9
689 Reviews

689 Reviews of Germain Honda of Naples - Service Center

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June 08, 2023

The Honda Germain service advisor Adam Holguin explained each recommended service item clearly Thanks very much More

by Pkkenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Nelson
Jun 09, 2023 -

Germain Honda of Naples responded

We thank you for leaving Adam this kind review and for sharing his dedication to customer satisfaction. Ensuring our guests receive clear and concise information regarding their automotive service needs. Best Regards, Don Nelson General Manager

May 23, 2023

Very much customer focused in terms of making the service experience as easy and convenient as possible. The shuttle service and car wash coupon are great! More

by sjd227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Holguin
May 23, 2023 -

Germain Honda of Naples responded

We’re so happy you enjoyed a convenient service visit with our team. We hope to do the same at your next appointment. Thank you for choosing Germain Honda of Naples. Best Regards, Don Nelson General Manager

May 20, 2023

Prompt, efficient, addressed issue effectively, courteous, respectful. Advisor William Skandaliaris was very knowledgeable and helpful. More

by Pauls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Skandaliaris
May 22, 2023 -

Germain Honda of Naples responded

Thank you for choosing Germain Honda of Naples for your automotive service needs. We are happy that William took great care of you and your Honda. We look forward to replicating your experience upon returning visits to our dealership. Best Regards, Don Nelson General Manager

May 16, 2023

Charles Schulze was very helpful! He made the visit very easy and I found him to be very efficient. More

by debert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Schulze
May 16, 2023 -

Germain Honda of Naples responded

Thank you for taking the time to leave this review, it means a lot to us. A positive service experience is what we strive for every day. We appreciate you letting us know how we did and for choosing Germain Honda of Naples for your automotive needs! Best Regards, Don Nelson General Manager

May 12, 2023

Adam Holguin was excellent. Great customer service. Kept me informed. Pleasant personality. Thank you. I love this Honda location. More

by kmphilli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Holguin
May 12, 2023 -

Germain Honda of Naples responded

Thank you for taking a moment to recognize Adam's excellent work with the honor of your 5-star review. We are happy to know that he provided you with the quality service you deserve as a valued Germain customer. Best Regards, Don Nelson General Manager

May 11, 2023

Germain Honda is always my go-to place for service. The reason for the four stars is the day I went with an appointment around 7 More

by donnaloco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Holguin
May 11, 2023 -

Germain Honda of Naples responded

We appreciate your business and feedback. Our team apologizes for the longer-than-anticipated wait and looks forward to doing better next time. Best Regards, Don Nelson General Manager

May 10, 2023

Adam Holguin was a great service tech. Recommended the service I needed and did not try to oversell me on anything else. More

by Honda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Holguin
May 11, 2023 -

Germain Honda of Naples responded

We thank you for choosing Germain Honda of Naples for your automotive service needs. Your business and kind words about your experience with Adam are greatly appreciated. Best Regards, Don Nelson General Manager

May 09, 2023

Adam Holguin was amazing at Honda if you need assistants at Honda of Naples he is the guy to go to More

by Kenneth Howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Holguin
May 09, 2023 -

Germain Honda of Naples responded

Thank you so much for sharing your experience with Adam and our Service Department. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every single experience to be “five stars”! We appreciate you, your business, and the positive feedback. All the best! Regards, Don Nelson General Manager

May 04, 2023

I was there for an oil change and system check. My advisor Cameron was terrific! He really was concerned that my CRV ( 2019 ) would be all set for my trip up north. I’m considering a new CRV and di More

by Grateful90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron / service writer , Claude Babineau
May 09, 2023 -

Germain Honda of Naples responded

We appreciate you, your business, and for taking the time to leave these kind words. It’s so nice to hear that Cameron helped to make your experience such a positive one and has earned your trust to know that he only has your best interest at heart. When you are ready for that new Honda, Soren will be here eager to assist you in finding the perfect fit. Best Regards, Don Nelson General Manager

April 30, 2023

Charles Schulze did a terrific job for both of my recent visits! He worked efficiently with the mechanics/techs to address the maintenance reasons the car was scheduled, also remedied a couple finds during More

by mdc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Schulze
Apr 30, 2023 -

mdc responded

Charles Schulz & team of mechanics/techs were terrific servicing my Honda CR-V! Thx Guys!

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