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Germain Honda of Naples - Service Center

Naples, FL

4.9
773 Reviews

773 Reviews of Germain Honda of Naples - Service Center

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July 29, 2025

My service advisor was Justin Daniel’s who let me know he was new to Germain. He did a nice job explaining everything. My service required they special order a part that happen to arrive in the parts departm More

by alcoteofnaples@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I only used Justin
Jul 30, 2025 -

Germain Honda of Naples responded

Thank you for your positive review! We are glad that Justin provided you with positive service throughout your visit. It is our pleasure to serve you and your Honda's needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Best Regards, James Koser General Manager

July 28, 2025

I have always had great service at this dealership. They explained everything to me about my New Honda More

by cbmeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien McCauleigh
Jul 29, 2025 -

Germain Honda of Naples responded

Thank you for letting us know that your visit was handled with great care and communication. See you down the road. Best Regards, James Koser General Manager

July 26, 2025

Albert checho helped me and was great. They took me right n time . No issues More

by sue b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert checho
Jul 28, 2025 -

Germain Honda of Naples responded

We are happy you enjoyed a quality and efficient service experience. Best Regards, James Koser General Manager

July 24, 2025

Great service. My car was completely serviced in a short time. I was waiting in German’s waiting area when I received the text from service adviser, Adri;en MacAu More

by Lorcapwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Lesueur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ MacAulay
Jul 25, 2025 -

Germain Honda of Naples responded

Thank you for your business and your kind words regarding your positive and efficient service experience. We look forward to being of service to you for many more years. Best Regards, James Koser General Manager

July 23, 2025

Albert Cherco was very good. He kept me informed about my car. He is easy to talk with. More

by fltigger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seref Denizeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Leli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Germain Honda of Naples responded

We thank you for taking the time to leave us this kind review of your experience with Albert. Your overall satisfaction is our top priority. Best Regards, James Koser General Manager

July 23, 2025

Albert Checo did an excellent job in resolving our service needs as a result of a warranty issues. He quickly put us into a loaner; kept us apprised of the repair work; and answered all our questions More

by Jeff R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Checo
Jul 23, 2025 -

Germain Honda of Naples responded

We are pleased to know that Albert ensured a positive and informative service experience. See you next time. Best Regards, James Koser General Manager

July 22, 2025

Albert Checo has been amazing ! Very knowledgeable and helpful in every way ! He explains everything to us and is very personable ! More

by debrme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Checo.
Jul 22, 2025 -

Germain Honda of Naples responded

We thank you for your business and are happy to learn that Albert ensured a quality Germain experience. Best Regards, James Koser General Manager

July 22, 2025

Anahi Quizhpe was very helpful and explained everything that was to be done. She also told me up front what the cost would be for each repair needed. The work was done in a timely fashion and she even gave More

by marycarey99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anahi Quizhpe
Jul 23, 2025 -

Germain Honda of Naples responded

Our staff loves reading positive reviews just like the one you left us! It allows our team to know that we are living up to our mission statement. Please let us know if there is anything else we can assist you with. Best Regards, James Koser General Manager

July 20, 2025

Every visit to Germain Honda of Naples is great. Never any issues really, but when there was, my service advisor was quick to get it resolved. Shoutout to Albert Checo 10/10 as always, never any com More

by Brenda J.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Checo
Jul 21, 2025 -

Germain Honda of Naples responded

We thank you for sharing your experiences with us here at Germain Honda. Our team looks forward to continuing to be you choice for your automotive needs. Best Regards, James Koser General Manager

July 19, 2025

I appreciate the dealer's attention and especially the young man who served me, Logan Clark. He was excellent, thank you. More

by jcmariduena2327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Clark
Jul 21, 2025 -

Germain Honda of Naples responded

Thanks for sharing positive feedback on Logan. We truly appreciate hearing from people who have been helped by our amazing team. We sincerely appreciate your business. Best Regards, James Koser General Manager

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