Germain Honda of Naples - Service Center

Service was excellent. On time and efficient. Carlos Lopez was very helpful, he explained what was going to be done and about how long it would be to complete the recall. On time and efficient. Carlos Lopez was very helpful, he explained what was going to be done and about how long it would be to complete the recall. More

Christopher Elan was very professional and helpful. The staff at Honda are terrific. I never have a problem they take care of their customers. The staff at Honda are terrific. I never have a problem they take care of their customers. More

Albert Checo gave me an excellent customer service and my car as always had an excellent service. definitely I’ll be back to Honda Naples! car as always had an excellent service. definitely I’ll be back to Honda Naples! More

Professional, pleasant,and seem happy. Often understate time it will take for service. Ex: last visit (May 25) I was told service would take about 2 hours. 3 and 1/2 hours later i was fini Often understate time it will take for service. Ex: last visit (May 25) I was told service would take about 2 hours. 3 and 1/2 hours later i was finished. This has happened several times. More

Love the new service person I am working with. His name is Marco. Great dealership when I bought my Honda..This is my 3rd Honda Odyssey. The last 2 I bought in Santa Monica, Ca. His name is Marco. Great dealership when I bought my Honda..This is my 3rd Honda Odyssey. The last 2 I bought in Santa Monica, Ca. More

I live in Fort Myers but I prefer to drive down to Naples because everyone is so much nicer and professional especially Christopher Elan. because everyone is so much nicer and professional especially Christopher Elan. More

I've had my Honda serviced at Germain for the past 4 years. They have consistently done an outstanding job and been very responsive to my needs. Service advisors are always professional and courteous. years. They have consistently done an outstanding job and been very responsive to my needs. Service advisors are always professional and courteous. More

todo fue muy profesional y muy buen trato de parte del señor Carlos y demás personas que nos atendieron señor Carlos y demás personas que nos atendieron More

I bought a used car here a few years ago and signed up for one of the Germain Service contracts. From the first interaction with Aaron Fairchild I could tell that there would be a rare level of care, cour for one of the Germain Service contracts. From the first interaction with Aaron Fairchild I could tell that there would be a rare level of care, courtesy, professionalism and attentiveness, which is truly outstanding. Since service team has integrity, it gives me confidence in getting my next car here as well, whenever that may be. More

I am happy that Chris Elan is my service advisor. He is working with me to make a situation better after I had a less than enjoyable experience when I brought my 2024 CRV in for 2 recalls & an oil ch He is working with me to make a situation better after I had a less than enjoyable experience when I brought my 2024 CRV in for 2 recalls & an oil change & tire rotation. I can tell he cares about the customer. More