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Germain Honda of Naples - Service Center

Naples, FL

4.9
606 Reviews

606 Reviews of Germain Honda of Naples - Service Center

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December 12, 2024

Very courteous and professional and addressed all my vehicle needs. Would definitely use them again. More

by Toedocri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Checo
Dec 16, 2024 -

Germain Honda of Naples responded

Thank you for allowing our team the honor of assisting you with your automotive needs. We look forward to working with you again. Best Regards, James Koser General Manager

December 11, 2024

Chris did a great job helping me get my truck serviced great snacks and coffee More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Dec 12, 2024 -

Germain Honda of Naples responded

Thank you for sharing your experience with our service team. We are happy to know your enjoyed a positive and comfortable visit with us here at Germain Honda of Naples. Best Regards, James Koser General Manager

December 06, 2024

Christopher Elan , compared to other service advisors, is the best. He is patient and professional. It was a good experience there. Thank you. More

by kathynoll
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Christopher Elan
Dec 09, 2024 -

Germain Honda of Naples responded

We truly value your business and thank you for highlighting Christopher in this kind review. Best Regards, James Koser General Manager

December 02, 2024

My experience at Germain Honda Service Center was favorable. Amaris Vazquez was very professional and helpful. She stayed in communication with me throughout the process. I'll be servicing my vehi More

by Shauna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amaris Vazquez
Dec 02, 2024 -

Germain Honda of Naples responded

Thank you for sharing your positive experience with Amaris and our service team. We look forward to continuing to ensure your complete satisfaction going forward. Best Regards, James Koser General Manager

November 30, 2024

Great customer service. Salesperson Seref Denizeri is the most helpful. Advisor Josue Quintanilla will service your car with extra care. And the complimentary shuttle driver More

by Arzu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seref Denizeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audrey Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josue Quintanilla
Dec 02, 2024 -

Germain Honda of Naples responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Germain Honda of Naples and positive feedback means the world to our staff, particularly the team members that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Best Regards, James Koser General Manager

November 27, 2024

I received excellent customer service and support from Mr Seref Denizeri who helped me selecting my new automobile. Also this is my third vehicle from your dealership.Also you have a great staff thank you ve More

by P_digloria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Leli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Janjic
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Carattinni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Melian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Pens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Germain Honda of Naples responded

Hearing that you had an “outstanding” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Germain Honda of Naples, we wish you many happy miles in your new car. We look forward to our continued relationship. Best Regards, James Koser General Manager

November 27, 2024

My minivan needed a part replaced and Amaris Vasquez was a complete professional. She worked very hard to get my repair completed as soon as possible. Thank you Amaris for your excellent service! More

by Donna
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not work with the sales team only Amaris
Dec 02, 2024 -

Germain Honda of Naples responded

Hi Donna! Thank you for your 5-star review. I'm glad Amaris took such great care of you. She is one of our best. Thank you for choosing Germain. We appreciate your business. Best Regards, James Koser General Manager

November 24, 2024

This dealership is well organized. ..my service advisor Josue Quintanilla was very helpful..and gave me a feeling that he was looking out for me ...not taking advantage of me and my sit More

by stanmforbes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Germain Honda of Naples responded

We're happy Josue set clear expectations and provided you with exceptional service. Safe travels until next time! Best Regards, James Koser General Manager

November 22, 2024

Very friendly and accommodating. Aaron Fairchild made sure everything was taken care of and made sure i was updated throughout the process. More

by debuts-dories.0q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Fairchild
Nov 22, 2024 -

Germain Honda of Naples responded

Thank you for your trust in our service team! We're happy Aaron provided you with thorough and informative service. Please don't hesitate to give us a call the next time we may help you. Best Regards, James Koser General Manager

November 21, 2024

My experience with car service at this dealership site was exceptional because of Aaron Fairchild’s customer service. He was very attentive and helpful and had my car checked in and out with efficient tur More

by Hanah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Fairchild
Nov 22, 2024 -

Germain Honda of Naples responded

Hanah, thank you for your positive review! Our guests' satisfaction is our utmost priority, and we are glad that Aaron provided you with quality and efficient service. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Best Regards, James Koser General Manager

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