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Germain Honda of Naples - Service Center

Naples, FL

4.9
754 Reviews

754 Reviews of Germain Honda of Naples - Service Center

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July 05, 2025

It’s a nice facility, the people are friendly and the communication was very good. More

by John G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Elan
Jul 15, 2025 -

Germain Honda of Naples responded

It means a lot to us to know that our team left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! Best Regards, James Koser General Manager

July 04, 2025

Chris was very helpful and communicated with us about the issue with my vehicle promptly. Thank you for your help! More

by missusmaxwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Elan
Jul 15, 2025 -

Germain Honda of Naples responded

Our team works hard to provide quality and informative service for all. Thank you for trusting our team with the care of your Honda. Best Regards, James Koser General Manager

July 03, 2025

I’d like to give a great review to Christopher Elan he went above and beyond to assist me a keep me updated on the status of my car More

by Amfleitas60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Elan
Jul 15, 2025 -

Germain Honda of Naples responded

Chris is dedicated to customer satisfaction and we are happy it shined through during your visit. Best Regards, James Koser General Manager

July 02, 2025

Exelente service, Logan did a great job he was very helpful and explain everything well More

by danieljusto113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Soren Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Germain Honda of Naples responded

Providing quality and informative service is our goal here at Germain Honda of Naples. Best Regards, James Koser General Manager

Jul 15, 2025 -

danieljusto113 responded

Excellent service

Jul 15, 2025 -

danieljusto113 responded

Excellent

Jul 15, 2025 -

danieljusto113 responded

Excellent service and efficiency

July 02, 2025

German Honda An Example Of American Exceptionalism , Honesty , And Communicates With Customers Clearly ! Big Hurrah ! More

by joel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Technician Logan Clark
Jul 15, 2025 -

Germain Honda of Naples responded

We are honored by your kind words. Thank you. Best Regards, James Koser General Manager

July 01, 2025

My experience at Honda Germain was excellent. The staff were very polite and professional. Christopher Elan was the agent that took care of my recall and he showed to be very professional and fri More

by rudinahyshmeri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Elan
Jul 01, 2025 -

Germain Honda of Naples responded

Thank you for sharing positive feedback on Chris! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's what Chris provided for you. We look forward to your next visit! Best Regards, James Koser General Manager

July 01, 2025

Service advisor Logan Clark was beyond professional and knowledgeable, all my questions were answered and the service performed was above what was expected. More

by grandfatherof002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan clark
Jul 01, 2025 -

Germain Honda of Naples responded

Thank you for your positive review! We are glad that Logan provided you with thorough and informative service throughout your visit. It is our pleasure to serve you and your Honda's needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Best Regards, James Koser General Manager

July 01, 2025

Service Advisor Albert Checo was fantastic. I was visiting Naples and he was able to quickly help me with getting my issue resolved so I could get back to enjoying my vacation. He was very frie More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Checo-Service Advisor
Jul 02, 2025 -

Germain Honda of Naples responded

Thank you for your business and positive feedback. Our team was happy to assist and get you back on your way to enjoying your vacation. Best Regards, James Koser General Manager

June 27, 2025

Everyone one is very nice and friendly, Christopher Elan was excellent he answered my questions and gave me options. It is always nice and clean, you can relax while you wait on your vehicle. Thank you all! More

by Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Elan, Mary
Jun 27, 2025 -

Germain Honda of Naples responded

Kay, thank you for sharing positive feedback on Christopher! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's what Christopher provided for you. We look forward to your next visit! Best Regards, James Koser General Manager

June 27, 2025

The people at Germain Honda of Naples really work hard to ensure the customer gets the best quality of care. More

by Jason Bigler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Clark
Jun 30, 2025 -

Germain Honda of Naples responded

Thank you for sharing your recent service experience with our team. Our goal is your overall satisfaction and we are pleased to know you enjoyed a quality 5-star experience. Best Regards, James Koser General Manager

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