Germain Honda of Naples - Service Center

Albert Checo at Germain Honda of Naples leads by example in customer service! Hope the rest of the staff watches how he gets it done! Thank you Albert! in customer service! Hope the rest of the staff watches how he gets it done! Thank you Albert! More

Christopher Elan gave us excellent service. He was kind and knowledgeable. He kept me up to date on what the progress was on my maintenance and how long it would take. He also explained what I He was kind and knowledgeable. He kept me up to date on what the progress was on my maintenance and how long it would take. He also explained what I could expect when my next oil change is due. I have worked with Christopher in the past and his service is consistently excellent! More

While this is a busy dealership, I was approached quickly and introduced to my customer service rep. Arber Demce who patiently helped me understand what service was going to happen adding a recall service I and introduced to my customer service rep. Arber Demce who patiently helped me understand what service was going to happen adding a recall service I hadn’t mentioned, canceling a future appointment, and made sure I got back to my job, my phone was forgotten on my desk. He followed up calling me, making for a more personal experience. Service was done surprisingly quicker than expected, everything explained again at payment, making for a very happy experience, More

I have been working with Germain Honda since I moved to Florida in 2015. I own 2 Honda’s and have all my service work done at Germaine Honda. Marko Clanak my service advisor was very professional in his pr Florida in 2015. I own 2 Honda’s and have all my service work done at Germaine Honda. Marko Clanak my service advisor was very professional in his presentation and treated me like a friend..I was impressed with the service I received and the updates. Marko Clanak is one reason why I will continue to work with Gemaine. More

This was a recall service and it went smoothly and Logan Clark was very good at explaining everything they did. Clark was very good at explaining everything they did. More

The staff at this dealership are genuinely amazing! I had Albert Checo as my service advisor and he went above and beyond to make sure all my concerns were addressed. Definitely will be returning for f I had Albert Checo as my service advisor and he went above and beyond to make sure all my concerns were addressed. Definitely will be returning for future services/repairs! More

I recently visited Germain Honda of Naples and was truly impressed by the outstanding service provided by Aaron Fairchild. From the moment I arrived, he was welcoming, professional, and incredibly knowledge impressed by the outstanding service provided by Aaron Fairchild. From the moment I arrived, he was welcoming, professional, and incredibly knowledgeable. Aaron Fairchild took the time to explain everything in detail, ensuring I understood the necessary repairs and costs involved. His honesty and transparency made me feel confident in the service I was receiving. He also went above and beyond to make the process smooth and stress-free. Thanks to Aaron Fairchild and the team, my car was repaired quickly and efficiently, and I couldn’t be happier with the results. I highly recommend this auto service to anyone looking for reliable and high-quality work. Thank you, Aaron Fairchild, for your dedication and excellent customer care! More

They were very nice and kept me informed of the work being done and contacted me if there were any other things to be done. being done and contacted me if there were any other things to be done. More

Logan Clark was the person in service department who was very helpful, knowledgeable, who was always making sure my visit was taking care of, customer service was 100 percent, definitely an asset to Germain very helpful, knowledgeable, who was always making sure my visit was taking care of, customer service was 100 percent, definitely an asset to Germain. This was my first time having him assigned to my service. I hope Germain Honda recognizes how he is a loyal employee More

Salem Metjahic was a pleasure to work with at the Germain Dealership this past week when I took my HondaCRV in for an oil change. He was helpful about everything including getting me a ride home while the ca Dealership this past week when I took my HondaCRV in for an oil change. He was helpful about everything including getting me a ride home while the car was serviced! More