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Germain Honda of Naples - Service Center

Naples, FL

4.9
700 Reviews

700 Reviews of Germain Honda of Naples - Service Center

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April 30, 2025

Albert Checo was very helpful. Went above and beyond. Can’t really say that much for the mechanic More

by Pattikelly03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Checo
Apr 30, 2025 -

Germain Honda of Naples responded

We appreciate your business and thank you for trusting our team with your automotive care. Best Regards, James Koser General Manager

April 29, 2025

Agent: Chris Elan Very nice, very helpful, prompt service, respectful, understanding. My first time coming to Germain Honda. I moved to Naples in June 2024. Was glad to find a Honda dealership not to More

by melissagrace.josey/ Mel's Honda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Elan
Apr 30, 2025 -

Germain Honda of Naples responded

Welcome to Naples. We appreciate you choosing to work with our team for the care of your Honda. Our team appreciates your kind words and we look forward to building a long and lasting relationship. Please let us know if you need anything further. Best Regards, James Koser General Manager

April 29, 2025

Aaron Fairchild is a reliable service agent at Germain Honda.. He is courteous and gives an approximate price for the service I requested. More

by l.sheft
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Aaron Fairchild
Apr 30, 2025 -

Germain Honda of Naples responded

Providing our guests with an overall positive experience at every touchpoint is our goal here at Germain Honda of Naples. Thank you for your business and for taking the time to leave our team this awesome review. Best Regards, James Koser General Manager

April 29, 2025

My new service rep Logan Clark was excellent. He got my car done quickly, explained everything clearly, and facilitated fast payment. I will ask for him again. More

by ksmargol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan clark
Apr 29, 2025 -

Germain Honda of Naples responded

Thank you for your kind review. We are happy Logan ensured a quality and efficient service visit. See you next time. Best Regards, James Koser General Manager

April 25, 2025

The dealership was clean , comfortable, and friendly. Every employee had a smile on their face. My service advisor Salem Metjahic was great . More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salem Metjahic
Apr 25, 2025 -

Germain Honda of Naples responded

Your overall satisfaction is our top priority. We appreciate your business and thank you for sharing your experience. Best Regards, James Koser General Manager

April 25, 2025

this dealership was extremely clean, organized, and professional. I was instantly greeted with a friendly smile, And the people were very attentive More

by elycesc3
Recommend Dealer
Yes
Employees Worked With
Seref Denizeri
3.0
This rating includes all reviews, with more weight given to recent reviews.
Soren Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Doden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Fairchild
Apr 28, 2025 -

Germain Honda of Naples responded

Thank you for your great feedback! Our team here at Germain Honda of Naples sets a high standard of excellent customer service and we're glad to hear your experience reflected this! We look forward to your next visit! Take care! Best Regards, James Koser General Manager

April 24, 2025

I called Germain Honda on Aptil 22 to gey my oil and filter changed and tire rotation as I was offered free maintence for the CRV first the first yeat last July. I talked to a service m,an and told him More

by bill;
Recommend Dealer
No
Employees Worked With
David Doden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Germain Honda of Naples responded

We thank you for choosing to work with us here at Germain Honda of Naples and appreciate you bringing your concerns to our attention. Our Service Director, Dan Whittington will be reaching out to address this matter with you. Dan can always be reached at 239-687-1836 or dwhittington@germaincars.com. Best Regards, James Koser General Manager 239-307-0643 jkoser@germaincars.com

April 23, 2025

The person that took care of my car and me explained everything that would be done and very polite More

by brauerpat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Germain Honda of Naples responded

We are happy you enjoyed a positive and pleasant service experience with our team. Please let us know if you need anything further. Best Regards, James Koser General Manager

April 23, 2025

Christopher Elan, my Service Advisor, does a great job handling whatever issues I have with my car. I have complete confidence in his advice. More

by slipway_tinsels_8q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Elan
Apr 24, 2025 -

Germain Honda of Naples responded

Thank you for your business and for sharing your trust in Christopher to ensure you and your car are well taken care of. Best Regards, James Koser General Manager

April 22, 2025

Great place,Great people Great service! Great staff,great waiting room & treats & wifi.. Thank you,, Germain Honda of Naples. More

by tgoss47
Recommend Dealer
Yes
Employees Worked With
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marko
Apr 23, 2025 -

Germain Honda of Naples responded

Thank you for sharing your positive experience. We are happy your had a positive experience and enjoyed the amenities we offer. Best Regards, James Koser General Manager

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