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Germain Honda of Naples - Service Center

Naples, FL

4.9
736 Reviews

736 Reviews of Germain Honda of Naples - Service Center

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June 27, 2025

Everyone one is very nice and friendly, Christopher Elan was excellent he answered my questions and gave me options. It is always nice and clean, you can relax while you wait on your vehicle. Thank you all! More

by Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Elan, Mary
Jun 27, 2025 -

Germain Honda of Naples responded

Kay, thank you for sharing positive feedback on Christopher! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's what Christopher provided for you. We look forward to your next visit! Best Regards, James Koser General Manager

June 27, 2025

The people at Germain Honda of Naples really work hard to ensure the customer gets the best quality of care. More

by Jason Bigler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Clark
June 26, 2025

Very welcoming as soon as I pulled up. Logan Clark was extremely knowledgeable and helpful with answering my questions. He worked to make each step smooth while my car was being worked on. More

by Catherine.ellison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Clark
Jun 26, 2025 -

Germain Honda of Naples responded

Thank you for sharing your feedback with us! Please don't hesitate to reach out when the Germain Honda team may assist you again. It's always our pleasure! Best Regards, James Koser General Manager

June 18, 2025

I believe they do great with the mechanical work. Carlos Lopez was excellent. He had good customer service skills. He kept me informed. The wait for my car is usually long so I tried your service to More

by itolman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
Jun 23, 2025 -

Germain Honda of Naples responded

Thank you for your business and for brining your concerns to our attention. We apologize for your experience and look forward to providing you with a better experience going forward. Best Regards, James Koser General Manager

June 17, 2025

I’ve been a loyal customer at Germain Honda for 18 years. Carlos Lopez was very kind and efficient and helpful in helping me get my 2023 Honda Civic safely back on the road. More

by Stephanie Ogilvie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanne Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Glesmer, David Doden, and Carlos Lopez
Jun 17, 2025 -

Germain Honda of Naples responded

We appreciate your continued business and trust in Carlos and our team to ensure your overall satisfaction and to keep you and your Honda safely on the road. Best Regards, James Koser General Manager

June 17, 2025

Service was timely and efficient. Always kept me in the loop. Thank you to my dedicated service advisor, Logan Clark. Helped me with any and all questions and concerns I had throughou More

by alexmathews1367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Clark
Jun 18, 2025 -

Germain Honda of Naples responded

Thanks so much! We're delighted the value of Logan's support and expertise exceeded your expectations at this visit. We appreciate your business, and we wish you all the best! Best Regards, James Koser General Manager

June 13, 2025

Christopher Elan was very polite and professional. He indicated work to be perform and service was done quickly. He kept me up to date on service being performed. More

by Confe01p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Elan
Jun 16, 2025 -

Germain Honda of Naples responded

Thanks for stopping by to share your 5-star review of Christopher. We're glad he addressed your vehicle's repair process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure! Best Regards, James Koser General Manager

June 10, 2025

Fast and efficient service! They were able to hand my service needs without an service appointment More

by bill h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Jun 10, 2025 -

Germain Honda of Naples responded

We are happy we were able to assist. Thank you for choosing Germain for your service needs. Best Regards, James Koser General Manager

June 10, 2025

I have been a Germain Honda car owner for over thirty years. They are exceptional. More

by Dr Leo Mediavilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seref Denizeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Carattinni
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Koser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Clark / Service
Jun 10, 2025 -

Dr Leo Mediavilla responded

Germain Honda lives up to their mission statement and core values. I am very grateful to be working with Logan Clark and the entire service team. Thank you Germain Honda!

Jun 10, 2025 -

Germain Honda of Naples responded

We are truly honored with your continued business and kind words. Thank you for choosing Germain Honda of Naples as your supplier for all things automotive. See you next time. Best Regards, James Koser General Manager

June 09, 2025

Logan Clark was very accommodating professional and helpful I would be happy to work with him any time More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan clark
Jun 10, 2025 -

Germain Honda of Naples responded

Dan, thanks for sharing positive feedback on Logan. We truly appreciate hearing from people who have been helped by our amazing team. We sincerely appreciate your business. Best Regards, James Koser General Manager

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