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Germain Honda of Naples - Service Center

Naples, FL

4.9
709 Reviews

709 Reviews of Germain Honda of Naples - Service Center

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May 14, 2025

Was in there for service on the Air Conditioner and to get new tires. Aaron Fairchild was the point guy that took care of me that day. The Honda dealership was extremely busy that day, and Aaron had a More

by barryspillman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Fairchild
May 14, 2025 -

Germain Honda of Naples responded

Thank you so much for your wonderful review! We are so glad that Aaron could get you in and get your automotive needs thoroughly taken care of. Offering quality and reliable service is so important to us, and we will certainly provide you with nothing less in the future! We wish you the safest of travels until we meet again! Best Regards, James Koser General Manager

May 12, 2025

Wonderful service from the start. I was explained everything right away so I knew what to expect. More

by paquettemaria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Fairchild
May 13, 2025 -

Germain Honda of Naples responded

Thank you for your trust in our service team! We're happy Aaron provided you with thorough and informative service. Please don't hesitate to give us a call the next time we may help you. Best Regards, James Koser General Manager

May 12, 2025

Aaron Fairchild helped me and was so helpful and kind to me. He helped make my experience stress free More

by KP17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Fairchild
May 13, 2025 -

Germain Honda of Naples responded

Your business and kind words are truly appreciated. Aaron is committed to ensuring a positive guest experience and we thank you for highlighting his efforts. See you next time. Best Regards, James Koser General Manager

May 07, 2025

Service experience with Carlos Lopez was excellent. Very professional, courteous and knowledgeable. Always good to know what to expect when you come in for service. More

by miriamweirick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Looez
May 07, 2025 -

Germain Honda of Naples responded

Thank you for your positive review! Our guests' satisfaction is our utmost priority, and we are glad that our team consistently provides you with quality and efficient service. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Best Regards, James Koser General Manager

May 05, 2025

Logan Clark was professional and honest. A pleasure to deal with him. He got the job done! More

by Mzevits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Clark
May 05, 2025 -

Germain Honda of Naples responded

Thank you for sharing your positive experience with Logan. He will be honored to learn of your kind words. See you at your next visit. Best Regards, James Koser General Manager

May 04, 2025

Salem Matjahic and all of the staff at Germain Honda are amazing. Great service always trying to help remedy any problem I have ever had. More

by RJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Leli
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeanne Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Koser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lesueur
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Germain Honda of Naples responded

Your business and trust in Salem and our team mean so much to us all. Thank you for taking the time to share your recent service experience. See you down the road. Best Regards, James Koser General Manager

May 03, 2025

Aaron Fairchild took excellent care of me on a really busy day for him . His concern and thouroughness was apparent … he is a keeper ! More

by Et
Recommend Dealer
Yes
Employees Worked With
Soren Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Germain Honda of Naples responded

Thank you for taking the time to share this sincere review of Aaron! We appreciate your business and I'm so happy that Aaron was able to provide you with such great experience! We look forward to seeing you again! Best Regards, James Koser General Manager

May 02, 2025

If it wasn’t for Logan Clark I would’ve been a crazy person. He went above and beyond. More

by njsp85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Clark
May 05, 2025 -

Germain Honda of Naples responded

Thanks so much for taking the time to write us such a great review. We’re happy to know Logan was able to help. We really appreciate your business. Best Regards, James Koser General Manager

May 01, 2025

This was my first visit with this Honda dealership for service and I was very happy with my service advisor Aaron Fairchild.. He did a wonderful job for me and I will be back. I had been going to Estero More

by Bill Hopmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Fairchild was Fantastic
May 01, 2025 -

Germain Honda of Naples responded

Thank you for choosing to work with us here at Germain Honda of Naples. Aaron and our team works hard to ensure a positive guest experience. We all look forward to building a long and lasting relationship. Best Regards, James Koser General Manager

May 01, 2025

Chris Elan was not only knowledgeable but extremely helpful and courteous. I hope if I ever need service again he will be my contact. More

by thimtoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Elan
May 02, 2025 -

Germain Honda of Naples responded

Your business and kind words for Chris are greatly appreciated. Thank you for choosing Germain. Best Regards, James Koser General Manager

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