Germain Honda of Naples - Service Center

Christopher Elan is very professional. He explained required work and once I approved job was done quickly. He explained required work and once I approved job was done quickly. More

Stranded in Florida with a check engine light Michael Lovejoy and his team of technicians got me safely back in the road. Michael got my 2012 odyssey in to be repaired right away and kept me informed of Lovejoy and his team of technicians got me safely back in the road. Michael got my 2012 odyssey in to be repaired right away and kept me informed of the progress. He did so in a caring compassionate way for my situation. He made me feel like a valued customer that has been having my car serviced at Germain for years. If I’m ever in that part of the country again I will not hesitate to bring my car in for service. More

Logan Clark was very helpful in answering the questions that I had. He took time out from his busy schedule to inform me what my service policy is at the present. He told me that I can come any time to that I had. He took time out from his busy schedule to inform me what my service policy is at the present. He told me that I can come any time to him, if I need help with anything pertaining to my car. More

I’m very satisfied with the service. The adviser Marko Clanak was very professional, knowledgeable, and went above and beyond to ensure l had all the information I needed. The adviser Marko Clanak was very professional, knowledgeable, and went above and beyond to ensure l had all the information I needed. More

Marko clanak was great to deal with. He was very informative and helpful. Truly an asset to your service department. He was very informative and helpful. Truly an asset to your service department. More

My service advisor, Marko Clanak, was exemplary. He was knowledgeable and personable and communicated with me throughout the service. He was knowledgeable and personable and communicated with me throughout the service. More

Mike Lovejoy and Adrain Pena were a big help in getting my getting my car back. Responsive to my emails and calls. Thank you my getting my car back. Responsive to my emails and calls. Thank you More

Very professionally run organization 👍 The only constructive criticism I would make is the chain of command is long-and not every service person is aware of what was told to customer constructive criticism I would make is the chain of command is long-and not every service person is aware of what was told to customer More

Mike Lovejoy and Adrain Pena were both helpful. I made three visits in order to get the problem corrected. Both were persistent in getting the problem resolved. Mike in particular was very attentiv I made three visits in order to get the problem corrected. Both were persistent in getting the problem resolved. Mike in particular was very attentive and professional about getting the problem rectified. I thank them for their patience and professionalism. More

Our service manager Michael Lovejoy did and excellent job taking care of our needs during our last service visit taking care of our needs during our last service visit More