Germain Honda of Naples - Service Center

I recently visited Germain Honda of Naples and was truly impressed by the outstanding service provided by Aaron Fairchild. From the moment I arrived, he was welcoming, professional, and incredibly knowledge impressed by the outstanding service provided by Aaron Fairchild. From the moment I arrived, he was welcoming, professional, and incredibly knowledgeable. Aaron Fairchild took the time to explain everything in detail, ensuring I understood the necessary repairs and costs involved. His honesty and transparency made me feel confident in the service I was receiving. He also went above and beyond to make the process smooth and stress-free. Thanks to Aaron Fairchild and the team, my car was repaired quickly and efficiently, and I couldn’t be happier with the results. I highly recommend this auto service to anyone looking for reliable and high-quality work. Thank you, Aaron Fairchild, for your dedication and excellent customer care! More

They were very nice and kept me informed of the work being done and contacted me if there were any other things to be done. being done and contacted me if there were any other things to be done. More

Logan Clark was the person in service department who was very helpful, knowledgeable, who was always making sure my visit was taking care of, customer service was 100 percent, definitely an asset to Germain very helpful, knowledgeable, who was always making sure my visit was taking care of, customer service was 100 percent, definitely an asset to Germain. This was my first time having him assigned to my service. I hope Germain Honda recognizes how he is a loyal employee More

Salem Metjahic was a pleasure to work with at the Germain Dealership this past week when I took my HondaCRV in for an oil change. He was helpful about everything including getting me a ride home while the ca Dealership this past week when I took my HondaCRV in for an oil change. He was helpful about everything including getting me a ride home while the car was serviced! More

Marko Clanak provided very good service. Explained needed and recommended devices thoroughly. As a long time customer I appreciate the professionalism. Explained needed and recommended devices thoroughly. As a long time customer I appreciate the professionalism. More

The dealership is very clean and bright. The customer service lounge is well stocked to keep customers comfortable while they wait for their vehicles. And the staff that I dealt with was ver The customer service lounge is well stocked to keep customers comfortable while they wait for their vehicles. And the staff that I dealt with was very helpful, knowledgeable and kept me informed during the process, especially Albert Chico. More

Logan Clark is a gem. When I got to the dealership for an oil change, Logan apologized and said they were very busy and would drive me home and pick me up later. I was v When I got to the dealership for an oil change, Logan apologized and said they were very busy and would drive me home and pick me up later. I was very unhappy about that. I was prepared to spend 2 hours in the waiting room and then go on to doing chores in the area. Now my plan for the day was ruined and I started to complain about an ongoing problem I have with Honda. It feel strongly that when you pick up your car from the dealership after a repair, that it's a much better experience if the car is delivered clean and smelling good. I know I will get a coupon for cleaning but it's not the same as to at least see that something has been done. After waiting 2 hours for the car to take me home, Logan told me the car had been serviced and clean. He made my day! What a great employee! He should get a good bonus! Sandra Brennan More

Logan Clark was outstanding! He was helpful, professional, and knowledgeable. I will always ask for him when I get my vehicle serviced. He was helpful, professional, and knowledgeable. I will always ask for him when I get my vehicle serviced. More

Arber Demce is one of the best ~ period. A great young man. Kudos to Arber ! A great young man. Kudos to Arber ! More