Germain Honda of Naples

Devin Demetsky was a pleasure to work with on the lease of our new Crosstour. He was very patient, courteous, and informative. He is an example of what a salesman should be like during negotiations. We nev of our new Crosstour. He was very patient, courteous, and informative. He is an example of what a salesman should be like during negotiations. We never felt pressured or pushed but instead informed of our options and that he was working with us and not against us. Devin is an asset to Germain Honda. More

Great customer service, great price, great car! We drove 150 miles just to get the car from this dealership, all because the sales person was amazing and very helpful! 150 miles just to get the car from this dealership, all because the sales person was amazing and very helpful! More

My visit was less stressful than at other dealerships. The staff ensured that my questions were being answered. I appreciate that they eliminated the "back and forth" price haggling and just offered me a The staff ensured that my questions were being answered. I appreciate that they eliminated the "back and forth" price haggling and just offered me a good deal. More

Our Honda is 10 years old and running like a champ due to the quality of service and maintenance by George Donovan and the Germain mechanics. We have never been sold a service we didn't need and have always the quality of service and maintenance by George Donovan and the Germain mechanics. We have never been sold a service we didn't need and have always been treated very well. It can be stressful when there is something wrong with one's primary means of transportation: George immediately attends to our vehicle and gets it back to us the same day, cleaned and in perfect working order. The level of service provided exceeds our expectations every time--to find a Service Advisor that you can trust is an added bonus. We would not go anywhere else! More

We were especially pleased with the care and attention that your service personnel gave us. Lee was right there to answer every question we had and made sure to get back to us promptly. We were also satis that your service personnel gave us. Lee was right there to answer every question we had and made sure to get back to us promptly. We were also satisfied with the price that was quoted us for replacement of the IMA battery, especially since our warranty had run out 6,000 miles before. More

After having few unpleasent experiences with other Dealers, Seref Denizeri was a fresh of breath for my wife and I. He answered all our questions with honesty. Seref did not rushed us in to buying the Dealers, Seref Denizeri was a fresh of breath for my wife and I. He answered all our questions with honesty. Seref did not rushed us in to buying the vehicle same day, he spend his time to explain and demonstrate the features of the vehicle with great knowledge. After we visit with several more dealerships and Brands, we decided to come back to Seref. Sales people need to learn how to be like him. It is not easy to decide which vehicle is Practical, Safer, more Reliable, and Cost Efficent. It takes time to find the right vehicle, Sales People are the only source other than internet to learn from. When Sales Person looks at us as a walking $$$, and all they care is to sell, it is not very comforting us customers. Thank you Seref for makeing our visit with you the most pleasent experience we ever had in car buying, we'll send you our friends when they are in need of a HONEST and PROFESSIONAL Sales Person. Mike C. More

I am really economically strapped now as we all are, I am just out of waranty by 800 miles and service advisor Lee Glesmer really stepped up with compassion and good will to allow this break replacement at n just out of waranty by 800 miles and service advisor Lee Glesmer really stepped up with compassion and good will to allow this break replacement at no charge. Wow you don't see this kind of care much any more. More

Life has a funny way of bringing all of us challenges, especially in the economy these days. I had run into some hard times and needed to reduce the payment of a current lease I had agreed upon with germ especially in the economy these days. I had run into some hard times and needed to reduce the payment of a current lease I had agreed upon with germain honda about 16 months ago. on my original call to germain honda i spoke with peter, the finance manager who was very pleasant and very willing to help. this was different than i had experienced at other dealers. soon after the initial phone call seref denizeri called me back and made me feel very comfortable and positive that we would be able to work out a deal that would fit my current situation. by the time i arrived at germain honda the following morning, seref had prepared exactly what i needed to see and hear. he listened to what my objectives were and he guided me through the options we had discussed with great patience and care. steve in the used car department was helpful in finding three options that fit my needs but were all just different enough to give me choices. the experience was enjoyable, and its not often you can say that when it comes to car buying. seref was fun to be with, he truly cared about my situation, and he worked hard to ensure my goals and objectives were met. the staff at germain were all very helpful and friendly; they portrayed a family-like atmosphere that was pleasant to be around. i would recommend anyone in the market for a car to visit germain honda, and don't forget to ask for seref! thank you to all of you for helping my family out! More

Dalia was very knowledgeable about the Honda product. She was very prompt in getting back to us and made sure we got what we were looking for. She was very prompt in getting back to us and made sure we got what we were looking for. More

This Honda Dealership was honest and it was important to This Honda Dealership was honest and it was important to them that we were completely satisfied with our decision in purchasing our new This Honda Dealership was honest and it was important to them that we were completely satisfied with our decision in purchasing our new CRV. Our sales associate, Seref, was a knowledgable about the CRV and very honest in answering our questions..............We liked him and felt very comfortable dealing with our new car purchase. More