Germain Honda of Naples

Dalia Levine-Epstein met us as we were inspecting the Odessey vans. She showed us the various models and explained the basic differences between them. She was very knowledgable and very pleasant and e Odessey vans. She showed us the various models and explained the basic differences between them. She was very knowledgable and very pleasant and enjoyable to talk to. After spending a few hours with her we felt we had found a new friend. She was very sincere in her enthusiasm to show us all she could about the van we ended up buying. We would highly recommend someone to search her out when coming to this dealership. It was a very pleasant dealing with Dalia. She followed up a few days later to see how we were liking the car and even offered to help me with some computer questions I had. More

Soon after purchasing this 2009 Honda Civic new from a dealership in Indiana I realized that the IMA did not respond as intended. That dealership gave me no satisfaction. Then a dealership in Bay City Mi dealership in Indiana I realized that the IMA did not respond as intended. That dealership gave me no satisfaction. Then a dealership in Bay City Michigan charged us to have the car analyzed and they said nothing wrong with it and they did not correct the problem. I then met with George Donavan and his tech man at Germain Honda and they diagnosed the problem as a faulty IMA battery within 30 minutes. The unfortunate thing is that we drove the car 3 1/2 years with the faulty IMA battery. This was our second hybrid so we knew something was wrong. The car now drives great and gets much better mileage! More

Our sales person Dalia Levine Epstein was very knowledgable about the suv we were interested in. She told us everything about the suv, after listening to her we decided to buy it. She also has a knowledgable about the suv we were interested in. She told us everything about the suv, after listening to her we decided to buy it. She also has a great personality, which made her easy to talk to. More

Initiated lease through computer. Next day Karen called, told her what my needs were, said she would check and call me back. Within a short time, called back and was able to meet my requirements. Next told her what my needs were, said she would check and call me back. Within a short time, called back and was able to meet my requirements. Next day went to dealership, contract was completed within an hour. It was a pleasure to be able to do business here in Naples. Karen was knowledgeable and sooooo helpful in everything. It was a geat experience doing business with Karen and Germain Honda! More

Lee Glesmer helped us with a complicated repair on our brand new Honda CR-V. He secured another vehicle for us while ours was being fixed (at no expense to us.) Since we were on vacation in south Florida brand new Honda CR-V. He secured another vehicle for us while ours was being fixed (at no expense to us.) Since we were on vacation in south Florida at the time, this was highly appreciated. His explanation of a complicated problem was more than satisfactory. These two snowbirds really appreciated his professionalism in a tough time. More

Seref was very personable and wanted to make sure that the vehicle we purchased was the one that met our needs. We have previously owned a Honda Odyssey and we do miss the flexibility of the vehicle and the vehicle we purchased was the one that met our needs. We have previously owned a Honda Odyssey and we do miss the flexibility of the vehicle and the amount of 'stuff' the vehicle can transport. We like the ride of the Odyssey and have had several passengers that commented on the luxurious ride. Seref was attentive but was not pushy. We would certainly recommend this sales person and the dealership. More

Seref Deniseri is a specially gifted salesperson. We first met him about two months ago. He was so kind and accommodating at that time we specially asked for me just recently. He is a sensitive and kind first met him about two months ago. He was so kind and accommodating at that time we specially asked for me just recently. He is a sensitive and kind gentleman. He went to great length to satisfy the special desires of my wife Anna. He not only succeded in doing this, he found a more special model at an affordable price. We believe that he did this because he became fond of us. We feel the same way.Honda should be very proud to have Seref working for them. More

Our recent purchase of a 2012 CR-V and 2012 Pilot at Germain Honda was a great experience! We worked with Seref Denizeri, and I cannot speak highly enough of him. He was courteous and pleasant, and did Germain Honda was a great experience! We worked with Seref Denizeri, and I cannot speak highly enough of him. He was courteous and pleasant, and did not use any of the "high pressure sales tactics" we have encountered at other auto stores. From negotiating the price to finalizing the deal in the finance department, it was a stress-free experience. We left feeling relaxed and satisfied with both the deals we received. I would say the entire process could not have been any smoother or easier. A big thanks to Seref, Michael, and Alex! Joe Pignatello and Teresa Sharp Naples, FL More

I received excellent customer service and attention while purchasing my new 2012 Honda CRV. My salesman was very personable and non-pressuring, making for a very comfortable and enjoyable buying experience. purchasing my new 2012 Honda CRV. My salesman was very personable and non-pressuring, making for a very comfortable and enjoyable buying experience. I am very happy with my purchase and the great group of professionals at Germain Honda. I will highly recommend Germain Honda over any other dealerships in Southwest Florida. More

Entered the dealerships beautiful showroom expecting my salesman from a year ago when I was hunting down a new lease when I was delightfully greeted at the entrance by Dan, who immediately introduced himse salesman from a year ago when I was hunting down a new lease when I was delightfully greeted at the entrance by Dan, who immediately introduced himself and said that my original fellow had left but he would happily help me. I told him exactly what I wanted to accomplish and didn't want to spend the entire day there, so he reviewed my written notes and in no short order had introduced me to Peter and within a relatively reasonable amount of time, I had a deal. I actually didn't know the deal was accepted until I left and returned and they had passed me through financing, which I thought would be my stumbling block, and they did yoemen work, getting all the finances in order. While I was out running around, returning a friend to her husband, and then going home to walk my dog, returning three times to the dealership, Dan and Peter were able to work around my crazy schedule for the afternoon, and the joy of the day was that I drove home with a magnificent new leased Honda Civic EX, and for me, it is my 'Ferrari'. They spiffed it up, whatever they do in the bowls of the shop to make sure it was spotless in as much as it had been raining most of the time we spent together. Dan transferred all my belongings and off I drove. Peter, organized isn't the word, he is incredibly organized, and within 5 minutes he had me through the financial paperwork and off I went. Dan was fabulous, in that he was the one running the gauntlet for me and did an amazing job of settling my questions and concerns quickly and with expertise, he had a wonderful sense of humor and knew exactly what to do, when to do it and was a gentleman always. Enjoyed the making of the deal, even though I had to skip around town in between. More