
Germain Honda of Dublin
Dublin, OH
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I went to Germain with a goal to buy out my lease because I really like the car I leased from them 3 years ago. Chris Glover took me from start to finish with the process with much greater ease than I expect I really like the car I leased from them 3 years ago. Chris Glover took me from start to finish with the process with much greater ease than I expected. He listened to my needs, came up with a few different options, then made sure that what I chose to do was exactly what took place. Sierra Hall in Finance took me through that process easily, too, educating me the whole way. I highly recommend this dealership and appreciate the way they are doing business now. More
I researched a bit for buying a new CR-V and my overall experience with Germain Honda was quite good. Woody was pretty patient in discussing the model options and showing each CRV in different configuratio experience with Germain Honda was quite good. Woody was pretty patient in discussing the model options and showing each CRV in different configurations. Mike(Sales Manager) was also very helpful in finalizing the pricing options and the deal. Also, pricing at Germain Honda was pretty competitive as compared to other Honda dealers. Based on my experience I would surely recommend Germain Honda to anyone looking out for a new Honda. -Jasdeep More
We now have three cars in our family that all were purchased from Germain Honda with the excellent guidance of Frank Pulsinelli. In each case, he found a perfect fit for our circumstance. My wife is d purchased from Germain Honda with the excellent guidance of Frank Pulsinelli. In each case, he found a perfect fit for our circumstance. My wife is driving a 2011 Civic, which we are leasing because we wanted a new car without a large monthly payment. My driving-age kids have an older, higher-mileage Accord that we bought used. When our van was totaled this year, I called Frank for help because we needed a vehicle in the price range of the insurance settlement. He called me back immediately with a range of options and we quicklty had our third Germain vehicle. When you add the efficient and friendly service department to the mix, I have no reason to take my business anywhere else. More
Everyone at the Dealership was very helpful. Very fast and friendly service.I will be returning in the future to purchase my next Honda. Thanks Cindy for everything. and friendly service.I will be returning in the future to purchase my next Honda. Thanks Cindy for everything. More
My service light came on a few days ago (time for oil change) and my schedule is PACKED. I called and they were able to get me in and out with 30 minutes notice. While there, a customer service perso change) and my schedule is PACKED. I called and they were able to get me in and out with 30 minutes notice. While there, a customer service person asked to do a survey about my experience with the dealership and it was a lovely conversation. I mentioned that I was dying to look at a Crosstour but did not want to give anyone the impression that I am currently in the market for a car (I'm not). The customer service person had Kirti give me a tour of the Crosstour and he asked spent time answering all my questions, even though he knew I was not a buyer. For $60 I got an oil change, fluids top off, car wash, exceptional customer service, and all my questions answered about a future purchase I hope to make. Not a bad deal, in my opinion! :) More
My first service experience at Germain was top notch. I would definitely recommend this service department. I was in a hurry and needed a service. I was not sure if it was a simple oil change or something would definitely recommend this service department. I was in a hurry and needed a service. I was not sure if it was a simple oil change or something more. The manager, Jim Cruikshank, was helpful in explaining the different types of service my vehicle would require and which one I was in need of at that time. He even got me in and out in such a reasonable amount of time. I felt that he really cared about my business and my vehicle. He explained everything he was doing and what I would need for my next visit even. The employees were very respectful to me as well. I have never had such a positive customer service experience and will definitely be back. Thank you Jim for answering all of my questions and taking your time with me. More
Kirti is great! I knew what I wanted and Kirti didn't try to pressure me into more car than my budget. He's straight forward and honest. Marcello (Finance Director) is professional and efficient. He, too, li to pressure me into more car than my budget. He's straight forward and honest. Marcello (Finance Director) is professional and efficient. He, too, listened and wasn't high pressure! YAY! Having dealt with extreme high pressure car sales in the past (one time I almost had to call the cops to get the keys to my trade-in back!!!!), my Germain Honda of Dublin experience was truly a pleasure. Thanks guys! More
I was in the market for a new car, one that I could afford, that had everything I was looking for. I shopped around and Honda was able to offer me the best deal. After visiting Germain and meeting wit afford, that had everything I was looking for. I shopped around and Honda was able to offer me the best deal. After visiting Germain and meeting with Josh, he put my mind at ease that I was making the right decision. He took the time to thoroughly explain the vehicle options, payment options, and did not pressure me for a sale! Since I bought my CR-V he has gone above and beyond to make sure me and my car, are taken care of, even though the sale is complete. I have and will recommend Honda, and Josh Wiswell, to all of my friends and family! More
Overall, a good buying experience. Sales person was super friendly and easy to talk to. All-in-all, a hassle free experience. Would have liked sales person to demonstrate more of the features of the vehicl friendly and easy to talk to. All-in-all, a hassle free experience. Would have liked sales person to demonstrate more of the features of the vehicle at delivery. Sales person also did not offer any accessories to be included with vehicle at time of purchase. More
I was in the market to buy my first car. I had a lot of questions and wasn't sure where to start. Frank Pulsinelli at Germain Honda understood that and talked through the process and the options for me. Th questions and wasn't sure where to start. Frank Pulsinelli at Germain Honda understood that and talked through the process and the options for me. There happened to be a used Honda that was perfect. I went into the process thinking that I could only lease, but Frank worked with me and my budget to make a payment plan so I can BUY. I've already referred Frank to two of my friends. I highly recommend their service, promptness and of course the quality of Honda automobiles. More