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Germain Honda of Dublin

Dublin, OH

4.9
4,273 Reviews

6715 Sawmill Rd

Dublin, OH

43017

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Showing 4,273 reviews

September 04, 2024

Jenn Hess was more than helpful in getting our Honda Accord serviced. She was patient in explaining the options available to us from beginning to end. More

by lisabueche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Hess
Sep 05, 2024 -

Germain Honda of Dublin responded

Thanks so much, Lisa! We're delighted the value of Jenn's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment! Regards, Rich Newsome - General Manager

August 29, 2024

Great customer service and was ready when I stopped by to look at honda pilot. More

by TC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Warner
Aug 29, 2024 -

Germain Honda of Dublin responded

Thanks for letting us know our team provided you with an accommodating and informative dealership visit, TC! Please don't hesitate to get in touch if you should have any other needs or questions. Thanks for choosing Germain Honda! Regards, Rich Newsome - General Manager

August 27, 2024

Ryan Kennedy was my contact during my recent service appointment. He was very helpful in letting me know how long it would take for my service to be completed. He was friendly, professional and knowledg More

by pegre555
Recommend Dealer
Yes
Employees Worked With
Ryan Kennedy
Aug 28, 2024 -

Germain Honda of Dublin responded

We're happy you enjoyed an accommodating and thorough visit with Ryan! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Germain Honda for the best service! Regards, Rich Newsome - General Manager

August 25, 2024

My family has been purchasing Honda vehicles from Germain Honda of Dublin for over 20 years. Great cars, great service. Most recently Cole Smith helped me with getting my car serviced. More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Smith
Aug 28, 2024 -

Germain Honda of Dublin responded

Thank you for your lovely feedback, Tina! We're pleased you continue to receive the best care and guidance from Cole and our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure! Regards, Rich Newsome - General Manager

August 20, 2024

Germain Honda of Dublin has a great service shop. Kevin Withers personally made sure I was comfortable and that my service went quick and smoothly as I had my 6 week old baby with me during my servic More

by jperrill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Withers
Aug 21, 2024 -

Germain Honda of Dublin responded

Thanks for your awesome feedback on Kevin! We're happy he provided you with a pleasant and convenient service visit. Please don't hesitate to reach out if there's anything else we can ever help you with! Regards, Rich Newsome - General Manager

August 20, 2024

I bought a car on July 06th. Had a temporary tag till August 20th. Today is last day and no sign of title or renewal for the temporary tags and nobody cares to answer the phone. More

by Gurudath
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joseph Frustaci, Jackson Speakman
Aug 20, 2024 -

Germain Honda of Dublin responded

Thank you for bringing this concern to our attention. We apologize that our team has not followed up regarding this matter. We are unable to locate any customer records using your username. Please contact our director of guest experience, Cricket Miller at 614-805-3000 and she will be happy to assist. Best Regards, Rich Newsome General Manager

August 20, 2024

Jeissy Rodriguez was awesome to work with. Went on to purchase my lease and he was able to get me into a new car at a great price. Highly recommended! More

by Mecca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Banter
Aug 21, 2024 -

Germain Honda of Dublin responded

Mecca, we truly appreciate your awesome review and recommendation of Jeissy! Thank you for sharing your experience with us. Congratulations on your new car! Best wishes for amazing travels, from the whole team at Germain Honda. Regards, Rich Newsome - General Manager

August 20, 2024

Steve Barnard did a wonderful job keeping me informed on the status of my vehicle's repair. More

by Debra M
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Barnard
Aug 21, 2024 -

Germain Honda of Dublin responded

Debra, thanks for stopping by to share your 5-star review of Steve! We're glad he addressed your vehicle's repair process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure! Regards, Rich Newsome - General Manager

August 17, 2024

Amy Pikens is a awesome person she take care of me when be there was diligent and respectful. More

by lobotelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Pickens
Aug 19, 2024 -

Germain Honda of Dublin responded

Thank you for reporting on the exceptional work Amy and our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Germain Honda! Regards, Rich Newsome - General Manager

August 08, 2024

Jenn Hess, AKA #J10 is the best advisor hands down at this location! Go to her for all your service needs! More

by Stacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Hess
Aug 09, 2024 -

Germain Honda of Dublin responded

Stacey, thank you for recognizing Jenn's excellence by sharing your 5-star review! We're certain she'll be honored by your kind words, and we hope you won't hesitate to call the next time Jenn and the Germain Honda team may serve you. Regards, Rich Newsome - General Manager