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Germain Honda of Dublin

Dublin, OH

4.9
4,272 Reviews

6715 Sawmill Rd

Dublin, OH

43017

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Showing 4,272 reviews

February 05, 2024

Amy Pickens was my service advisor. I went in for routine oil change and she let me know my vehicle was due for additional service. She clearly explained what needed to be done and the More

by knistico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Pickens
Feb 07, 2024 -

Germain Honda of Dublin responded

Thank you for taking the time to leave Amy this positive review! Providing thorough and efficient service is so important to us, and we are glad that Amy's efforts met your satisfaction. We look forward to continue providing you and your vehicle with our best care in your visits to come. Safe travels! Regards, Rich Newsome - General Manager

February 05, 2024

Stephanie was exceptional in informing me of the differences between the two vehicles that I was thinking about leasing. Bar far the best customer service I have received from someone in years. High More

by Matt S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Hausherr
Feb 05, 2024 -

Germain Honda of Dublin responded

Great! Thanks so much for your terrific feedback, Matt. We're glad Stephanie took the time to thoroughly address your interests to ensure an eye-opening dealership experience. We certainly look forward to working with you again some day! Regards, Rich Newsome - General Manager

January 30, 2024

I received great service and will definitely come back. Steve Banard was very professional and kept me updated while I was there. More

by Katy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Barnard
Jan 31, 2024 -

Germain Honda of Dublin responded

Katy, thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Steve handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment! Regards, Rich Newsome - General Manager

January 25, 2024

David Myers is king and knowledgeable. He made the process feel relatively easy and quick. Thanks Dave! More

by Gwenlynpfeil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Myers
Jan 25, 2024 -

Germain Honda of Dublin responded

Awesome! Thanks so much for your positive feedback on David. We're happy he provided you with a very accommodating buying experience. We wish you so much happiness in your journeys to come, from everyone at Germain Honda. Regards, Rich Newsome - General Manager

January 24, 2024

Justin Bunkers was such a pleasure to work with during the sale of my Honda HRV. He was very communicative and answered any questions I had about the car or the buying process. He was even kind enough to More

by shenry8616
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Bunkers
Jan 24, 2024 -

Germain Honda of Dublin responded

Thanks so much for your stellar review of Justin! Nothing means more to us than your satisfaction, so we're pleased he did everything he could to make sure you got what you needed in a timely manner. Congratulations! Best wishes for amazing travels in your new HR-V! Regards, Rich Newsome - General Manager

January 16, 2024

Amy Pickens was perfessional and directed me on what needed to be done and what could wait until my next checkup, which was very appreciated. My experiences have always been quick and easy in and out. More

by avwald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Pickens
Jan 17, 2024 -

Germain Honda of Dublin responded

Thank you for sharing your positive experience with us! We are pleased that Amy provided you with thorough and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Regards, Rich Newsome - General Manager

January 15, 2024

DO NOT BUY FROM THIS DEALERSHIP. All they do is lie to you. I paid cash for a vehicle and once they take your money you never hear back. They promised me a new key….. didn’t get it. More

by Boydlyndi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Codey Oty
Jan 22, 2024 -

Germain Honda of Dublin responded

We sincerely apologize for your experience and thank you for speaking with our pre-owned manager, Ryan regarding this matter and allowing him to address your concerns personally with you. Please reach out to Ryan if you have any further concerns. Best Regards, Rich Newsome General Manager

January 15, 2024

Amy Pickens and the Germain team treated us very well. Thank you for taking care of us and serving our vehicle. More

by Jmbreid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Pickens
Jan 16, 2024 -

Germain Honda of Dublin responded

Thank you, Jmbreid! We're pleased you had another great service experience with us, and that Amy made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit! Regards, Rich Newsome - General Manager

January 14, 2024

Came in to get my battery replaced on my civic and Nathan Fielder and his team did an excellent job in a timely manner. Thanks! More

by AJ
Recommend Dealer
Yes
Employees Worked With
Nathan Fielder
Jan 16, 2024 -

Germain Honda of Dublin responded

AJ, thanks for taking the time to review your service experience! We're happy Nathan handled your visit with great care and diligence to get you safely back on the road in a timely manner. We hope you'll continue to choose Germain Honda for all your automotive needs. Regards, Rich Newsome - General Manager

January 14, 2024

So easy and fun! I love their convenient location, same-day service and overall laid-back vibe. More

by Kelseykindig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Glover, Rich Newsome
Jan 16, 2024 -

Germain Honda of Dublin responded

Thank you for your positive review! We sincerely appreciate your assessment of our dealership, and we hope that you'll think of us the next time you have any automotive or Honda needs. We wish you happy travels until we see you again! Regards, Rich Newsome - General Manager

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