Germain Honda of Beavercreek
Beavercreek, OH
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I drove from Columbus to look at a 2020 Civic Si that was originally listed at 34,000 a month ago and was now listed at 31,000 these are rough but close guesses. My consultant who was very nice brings out an originally listed at 34,000 a month ago and was now listed at 31,000 these are rough but close guesses. My consultant who was very nice brings out an offer with the car listed at $34k and not 31k that was listed on their website. I called the used car manager out on it to the consultant and said why is he trying to rip me off. I never spoke to the used car manager (David Allen) had he came out and BS me that it was an honest mistake I may have listened and try and strike a deal. Instead I end up dealing with two consultants trying to talk me into a deal. Once he didn’t come out to talk to me I was done. All I am saying is stay on your toes. I can’t say they’re all shady but the used car manager is definitely in this circumstance. It was a wasted trip but one I’ll never make again. More
My wife and I purchased a 2022 Honda Passport Trailsport from Germain Honda of Beavercreek. From the first contact to picking-up the vehicle, the process went very smooth. Our Internet Sales Specialist, N from Germain Honda of Beavercreek. From the first contact to picking-up the vehicle, the process went very smooth. Our Internet Sales Specialist, Nicole Landers, was most helpful through the entire process. Nicole was professional and friendly and took the time to always keep us posted on status. Job well done Nicole! We highly recommend this dealership if you are in the market for a Honda. Work with Nicole if you can. More
Mr. Stacy Ferrence helped me find a nice vehicle which I test drove with him and he explained everything about it, all the ins and outs about the vehicle. He assisted me through the entire purchasing proces test drove with him and he explained everything about it, all the ins and outs about the vehicle. He assisted me through the entire purchasing process. Great personality and very professional. More
I was contacted by Heather Williams about a car I had listed for sale. We discussed briefly what might be the fair value and made an appointment for me to bring it in. Everything was fast and easy and I listed for sale. We discussed briefly what might be the fair value and made an appointment for me to bring it in. Everything was fast and easy and I sold my vehicle for what I feel was the right price. More
Once again outstanding service from Alex on our recent visit. He is always honest and upfront about what work is needed and what can wait…always appreciated. Gives excellent rundown on how service went visit. He is always honest and upfront about what work is needed and what can wait…always appreciated. Gives excellent rundown on how service went and makes sure to advise on issues we requested to be checked. Germain Honda is our go to shop for all our automotive needs. More
Everyone there was wonderful! After meeting Ed I knew this was where I wanted to buy my car! Ed showed me several cars and found the perfect one! ❤️ After meeting Ed I knew this was where I wanted to buy my car! Ed showed me several cars and found the perfect one! ❤️ More
I asked about availability. Robo email said it was no longer available. Links to several other vehicles. I asked to schedule test drive of one after entering information to calc Robo email said it was no longer available. Links to several other vehicles. I asked to schedule test drive of one after entering information to calculate payment (down payment + financing period). Robo email informed the business would not be open until Monday, and someone would contact me. (This all occurred on Saturday PM). Phone call Monday AM to schedule. I asked for that same day. Said car had just come in on trade-in and would have to be detailed. Scheduled for Tuesday AM. Phone call Tuesday AM 1-1/2 hrs before appt to confirm that I would be there. I arrived 15 minutes early. After some confusion, it was determined that the car was no longer on the lot and had been sold wholesale. Eager to find another car for me. Began by looking at $12,000-$14,000 above my requested range. I observed that I was being treated deceptively, and had been suckered into the dealership so they could upsell me. Salesman told me that manager said it would be impossible to find a vehicle meeting my financial specifications, and suggested that I increase my down payment and agree to a higher monthly payment. I pointed out that the vehicle I had driven 40 miles to test drive DID meet my specs based on the payment calculator on their website. Later that evening, she sent me an email asking if I had any questions about the Armada. I was looking at a Honda CR-V! I will not do business with this dealer even if I am offered the bargain of the year!!! More