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Germain Ford of Columbus

Columbus, OH

4.7
496 Reviews

7250 Sawmill Road

Columbus, OH

43235

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Showing 496 reviews

December 06, 2024

They were very helpful! ! Service was outstanding and staff was professional and knowledgeable- I highly recommend them More

by Amtharp2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Dec 06, 2024 -

Germain Ford of Columbus responded

Thank you for the high recommendation! We're delighted to hear that our team at Germain Ford of Columbus provided outstanding service. We appreciate your support and look forward to serving you again in the future!

November 28, 2024

My salesman, John Durand was incredible. He had me out the door in no time with the vehicle I cam e to purchase. More

by timcarvour
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Durand
Dec 02, 2024 -

Germain Ford of Columbus responded

We're delighted to hear that John provided you with such a swift and satisfying experience at Germain Ford of Columbus. Enjoy your new vehicle, and thank you for choosing us!

November 24, 2024

The most painless car buying experience! The sales team was great to work with and helped us understand all the options. Definitely recommend! Also, the Expedition is amazing! More

by Chris Caravajal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Laughlin, Justin Ellis, Chad Secrest
Nov 26, 2024 -

Germain Ford of Columbus responded

Chris, we're delighted to hear that your car buying experience was smooth and enjoyable with our team at Germain Ford of Columbus. Enjoy your new Expedition, and thank you for the recommendation!

November 22, 2024

Germain service offered several time slots for my app They took care of my Explorer quickly (and completely). Jamie explained the issue and plan of action in a way I could understand (without making me More

by Angie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie in service
Nov 22, 2024 -

Germain Ford of Columbus responded

Angie, we're delighted to hear that Jamie and the Germain Ford of Columbus team provided you with a seamless service experience. Thank you for sharing your feedback!

November 20, 2024

Good people from sales to service. Work together to make sure I’m satisfied with the work on my automobile when I leave the dealership. Mike in sales Scott in sale 👍 More

by Markt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service and Mechanic both great!, Scott Cropper
Nov 20, 2024 -

Germain Ford of Columbus responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Germain Ford of Columbus, from sales to service, ensured your satisfaction. We'll be sure to pass along your compliments to Mike and Scott!

November 14, 2024

It is always a pleasure to deal with the professionals at Germain Ford. Thank you. More

by Marlene McKee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Hensel, Sarah, who took my payment.
Nov 15, 2024 -

Germain Ford of Columbus responded

Marlene, we are grateful to have earned your loyal business here at Germain Ford of Columbus. Thank you for your review!

October 30, 2024

I purchased this used vehicle from Germain and was pleased with negotiations and purchase. Over the years I have been extremely pleased with the courtesy and professionalism of the service department More

by ruckerdawgs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Yermalovich
Oct 30, 2024 -

Germain Ford of Columbus responded

Thank you for sharing your positive experience with Germain Ford of Columbus! We're delighted to hear that both the purchase and service departments have consistently met your expectations. We appreciate your recommendation and look forward to serving you again in the future!

October 28, 2024

They took good care of me. We had a little delay on timing. everything else was fine. More

by wrandol3.wr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Oct 28, 2024 -

Germain Ford of Columbus responded

Thank you for the 5-star review of Germain Ford of Columbus! We appreciate your patience and hope to welcome you back with a seamless experience next time. Until then!

October 28, 2024

Everything went the way it should: I was able to make an appointment that was convenient for me, they took the truck right away and began the service work, the waiting room was comfortable, the work was com More

by Steven Corotis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Yermalovich
Oct 28, 2024 -

Germain Ford of Columbus responded

Steven, we're delighted to hear that your service experience with Tyler and the team at Germain Ford of Columbus was top-notch! Thank you for trusting us with your truck and sharing such positive feedback. We look forward to serving you again in the future!

October 26, 2024

Germain Ford is a first rate dealership from sales to service and maintenance they really know how to take care of customers More

by swisler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Ellis
Oct 28, 2024 -

Germain Ford of Columbus responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Germain Ford of Columbus has provided top-notch service across the board. We look forward to continuing to serve you in the future!

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