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Germain Ford of Columbus

Columbus, OH

4.6
462 Reviews

7250 Sawmill Road

Columbus, OH

43235

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Showing 462 reviews

November 20, 2024

Good people from sales to service. Work together to make sure I’m satisfied with the work on my automobile when I leave the dealership. Mike in sales Scott in sale 👍 More

by Markt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service and Mechanic both great!, Scott Cropper
Nov 20, 2024 -

Germain Ford of Columbus responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Germain Ford of Columbus, from sales to service, ensured your satisfaction. We'll be sure to pass along your compliments to Mike and Scott!

November 14, 2024

It is always a pleasure to deal with the professionals at Germain Ford. Thank you. More

by Marlene McKee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Hensel, Sarah, who took my payment.
Nov 15, 2024 -

Germain Ford of Columbus responded

Marlene, we are grateful to have earned your loyal business here at Germain Ford of Columbus. Thank you for your review!

October 30, 2024

I purchased this used vehicle from Germain and was pleased with negotiations and purchase. Over the years I have been extremely pleased with the courtesy and professionalism of the service department More

by ruckerdawgs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Yermalovich
Oct 30, 2024 -

Germain Ford of Columbus responded

Thank you for sharing your positive experience with Germain Ford of Columbus! We're delighted to hear that both the purchase and service departments have consistently met your expectations. We appreciate your recommendation and look forward to serving you again in the future!

October 28, 2024

They took good care of me. We had a little delay on timing. everything else was fine. More

by wrandol3.wr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Oct 28, 2024 -

Germain Ford of Columbus responded

Thank you for the 5-star review of Germain Ford of Columbus! We appreciate your patience and hope to welcome you back with a seamless experience next time. Until then!

October 28, 2024

Everything went the way it should: I was able to make an appointment that was convenient for me, they took the truck right away and began the service work, the waiting room was comfortable, the work was com More

by Steven Corotis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Yermalovich
Oct 28, 2024 -

Germain Ford of Columbus responded

Steven, we're delighted to hear that your service experience with Tyler and the team at Germain Ford of Columbus was top-notch! Thank you for trusting us with your truck and sharing such positive feedback. We look forward to serving you again in the future!

October 26, 2024

Germain Ford is a first rate dealership from sales to service and maintenance they really know how to take care of customers More

by swisler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Ellis
Oct 28, 2024 -

Germain Ford of Columbus responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Germain Ford of Columbus has provided top-notch service across the board. We look forward to continuing to serve you in the future!

October 24, 2024

Prompt service Polite knowledgeable customer service people Comfortable waiting area Reasonable wait time Attention to detail More

by Ruby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Oct 24, 2024 -

Germain Ford of Columbus responded

Ruby, thank you for highlighting the prompt service and attention to detail at Germain Ford of Columbus. We're glad our team made your visit comfortable and efficient!

October 19, 2024

Very friendly atmosphere answered all questions with knowledge and responsibilities i would definitely go here again to purchase my next vehicle! More

by Williamhelms1023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddie
Oct 21, 2024 -

Germain Ford of Columbus responded

We're delighted to hear you enjoyed the friendly atmosphere and knowledgeable service at Germain Ford of Columbus, William! Thank you for your kind words, and we look forward to assisting with your next vehicle purchase.

October 15, 2024

Always takes care of my needs. I live 90 miles from this dealership. I purchased my car here and have it serviced here. More

by Jdelvesco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler , Scott Cropper
Oct 16, 2024 -

Germain Ford of Columbus responded

Jdelvesco, we're delighted to know that Germain Ford of Columbus is worth the drive for you! Thank you for trusting us with your vehicle needs. Safe travels ahead!

October 15, 2024

Torrey Who took care of me, and made sure everything was taken care of on my car was terrific and very helpful. I was disappointed that were no discounts for oil changes or on batteries. Discounts are very More

by Markovich11006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey- service
Oct 16, 2024 -

Germain Ford of Columbus responded

We're glad to hear Torrey provided terrific service during your visit at Germain Ford of Columbus. We appreciate your feedback regarding discounts and will certainly take it into consideration for the future. Thank you for sharing your thoughts with us!

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