Germain Ford of Columbus

Service department was friendly and accommodating. The service was performed in a timely manner. The quote was accurate. Kaitlynne made the visit pleasant. The service was performed in a timely manner. The quote was accurate. Kaitlynne made the visit pleasant. More

Kaitlynne was fantastic! She understood what I needed and explained the whole process. Updated my account. Went over the results of everything found. She needs a raise !!! She understood what I needed and explained the whole process. Updated my account. Went over the results of everything found. She needs a raise !!! More

The sale's person was very helpful friendly and patient . i was very welcommed the atmosphere was great i was very welcommed the atmosphere was great More

Austin serviced my vehicle and kept in contact with me during service. What a super nice young man! He gets 10 stars from me! I can’t brag enough on him and the great service I got from him. Austin is during service. What a super nice young man! He gets 10 stars from me! I can’t brag enough on him and the great service I got from him. Austin is top class. Germain Ford is so lucky to have him as an employee! Thanks Austin for renewing my faith in Ford service department! More

Even though I have a dealership that is closer to me, I have used Germain for all my needs. They have served me well from the point of sale, maintenance service, recall service, and recently the use of my have used Germain for all my needs. They have served me well from the point of sale, maintenance service, recall service, and recently the use of my extended warranty after a breakdown. More

Dealership Clean,inside and out staff very helpful easy didn't feel pressured, alot of inventory didn't feel pressured, alot of inventory More

Germain Ford provides an excellent customer care experience both in sales & service. Their staff is friendly & professional. Their service is timely & they provide quality work. Highly recommend! experience both in sales & service. Their staff is friendly & professional. Their service is timely & they provide quality work. Highly recommend! More

Great service experience - highly recommend Germain Ford service department & Quick Lane! They provide excellent customer care with friendly & professional staff, timely service & quality work. service department & Quick Lane! They provide excellent customer care with friendly & professional staff, timely service & quality work. More

The dealership communicated well and was able to fix my car quickly. I appreciated their efficiency and clear updates throughout the process. car quickly. I appreciated their efficiency and clear updates throughout the process. More

Very nice salesmen who went out of their way to ensure I got the truck I wanted. As a first time car buyer things went very smooth. got the truck I wanted. As a first time car buyer things went very smooth. More