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Germain Ford of Beavercreek

Beavercreek, OH

Overview
Reviews
Vehicles
4.6
653 Reviews
Call Dealership (937) 429-1300
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2356 Heller Dr

Beavercreek, OH

45434

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Showing 653 reviews

May 18, 2015

Awesome Experiernce.. I went in to look at the Honda CRV's, ended up buying one.. Say the least I am one happy customer! Thanks To Ed Horton in Sales and Nate in Finance. T More

by tweetystyle2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Horton
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May 22, 2015 -

Germain Ford of Beavercreek responded

Thank you for your business and for the positive review on Ed and Nate!! We are honored that you made the trip to us here at Germain Honda of Beavercreek to purchase your new CR-V!! Please let us know if there is anything else that we can do for you!!

April 10, 2015

AVOID!!!!!!!!!!!!!! Do not go to this dealership for anything. The manager Mel will lie to try and put a deal together. Then after the sale they will try to do everything More

by zeke13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mel
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Apr 30, 2015 -

Germain Ford of Beavercreek responded

We apologize that we were unable to meet your expectations; however, we provided multiple options for you in hopes of finding an appropriate resolution. Here at Germain Ford of Beavercreek, we take pride in the level of service that we are able to offer our customers. Unfortunately, we were not once given the opportunity from you to allow our qualified and trained Technicians to look at your vehicle or properly diagnose your concerns. Because we truly value the trust and satisfaction of our customers, each transaction is done with honesty and sincerity. In our efforts to assist, we offered to arrange a visual inspection for you to address the concerns in person with myself, the Service Manager and General Manager. We also recommended taking your vehicle to a collision center of your choice for an inspection that would be financially covered by us- in addition to several alternatives- all of which you refused. We are confident that we did everything in our power to accommodate, and we wish you the best in the future. Best, Hollie Savage- Director of Customer Relations

February 04, 2015

Outstanding Service! I purchased an F-150 from Hidy Ford in 2011. I was recently in the service department and Jamie Sites took excellent care of me. I will definitely b More

by fordman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Sites
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Apr 30, 2015 -

Germain Ford of Beavercreek responded

We are so happy to hear that your expectations were met by Jamie and our Service Team here at Germain Ford of Beavercreek! Please let us know when you are in the market for another vehicle- we are always happy to help and look forward to providing you with excellent service again soon!!

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