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Germain Ford of Beavercreek

Beavercreek, OH

4.6
651 Reviews

2356 Heller Dr

Beavercreek, OH

45434

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Showing 651 reviews

December 18, 2015

New f150 Had a good experience overall at Germain. Jimmy was knowledgeable and friendly during and after the sale. He made sure to follow up with me to ensure More

by jareddewey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Baer, Camillo D'Agostino
Dec 20, 2015 -

Germain Ford of Beavercreek responded

Thank you for taking the time to provide feedback on your purchasing experience! We are thrilled to hear that Jimmy was able to assist in ensuring that it was a positive one! Please don't hesitate to let us know if there is ever anything else that we can do for you!

December 12, 2015

Customer Service Thanks so much to Dennis Wamsley, TJ Tuttle, Andrew Estle, Cliff Gondek and Eric Westley for truly putting the customer first and exceeding all of our More

by nakessi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Estle, Eric Westley, TJ Tuttle, Dennis Wamsley, Cliff Gondek
Dec 16, 2015 -

Germain Ford of Beavercreek responded

Thank you so much for recommending us here at Germain Ford of Beavercreek! We are thrilled to hear that you had a great experience with our Team, and we look forward to providing you with the same level of service in the future!

December 09, 2015

Great experience all around! Jimmy was very friendly, respectful, and trustworthy through the whole process of buying my truck. Great person and great salesman who made for a good More

by big_bake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 20, 2015 -

Germain Ford of Beavercreek responded

Congrats on your recent purchase!! We are so pleased to hear of your satisfaction with Jimmy, we look forward to working with you again in the future!

December 07, 2015

Great buying experience Jimmy did a search for my perfect vehicle and turned out they had one local. I came in after work, dealt a little to get my payments where I needed to More

by Thedrew32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 16, 2015 -

Germain Ford of Beavercreek responded

Thank you for taking the time to share your purchasing experience with us here at Germain Ford of Beavercreek! We are so happy to hear that Jimmy was able to take excellent care of you! Please let us know if there is ever anything else that we can do for you!

November 25, 2015

Jimmy was great . He was very friendly and trustworthy. I enjoyed talking and working with him. I did not like the pressure sales tactics and delays by the other staf More

by Neal Charske
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not know the names of others
Dec 16, 2015 -

Germain Ford of Beavercreek responded

Your kind review regarding your experience with Jimmy is very much appreciated! It is always our goal to ensure an enjoyable and pressure-free purchasing experience. We look forward to working with you again in the future!

November 15, 2015

Great experience Best car buying experience. I totaled my car 2 weeks prior and Nathan was really understating and great to work with. I even brought a car from anothe More

by Fynlcut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 16, 2015 -

Germain Ford of Beavercreek responded

We are sorry to hear of the unfortunate circumstance that brought you to our dealership, but happy that Nathan was able to assist and provide a pressure-free experience. Please don't hesitate to let us know if there is anything else that we can do for you!

October 24, 2015

6 star review!!!! We went to Germain after visiting their website I talked to Carl mccleese and he was interested in my trade in that has gave me nothing but problems. More

by Rturner12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol mccleese
Oct 29, 2015 -

Germain Ford of Beavercreek responded

Thank you so much for the exceptional review!! We are so happy to hear that your experience with us was a positive one, and we look forward to providing you with the same level of service for many years to come!

October 15, 2015

RUDE service personnel Called to make an appointment for the "WORKS" was told no appointment needed, "use the QUICK LANE". When we got there it took like forever to be reco More

by escapeluver
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
not sure of names
Oct 19, 2015 -

Germain Ford of Beavercreek responded

We very sincerely apologize for the negative experience. Here at Germain Ford of Beavercreek, our ultimate priority is complete satisfaction every time, and we are disappointed to hear that this was not evident during your visit. We hope for the opportunity to show you a true Germain experience in the future, and to hopefully earn your trust and business, Please feel free to contact us directly should you have any additional questions or concerns. Best, Hollie Savage- Director of Customer Relations- 614-383-4811 / savage@germainmotorco.com

September 23, 2015

Great Experience I was looking for a new sorts car and DJ Yates helped me every step of the way. He is highly motivated and has great compassion for both you as a cust More

by Mustang14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ Yates
Oct 15, 2015 -

Germain Ford of Beavercreek responded

Congratulations on your new Mustang GT!! We are so happy that DJ was able to assist in finding the right car for you! Please don't hesitate to let us know if there is ever anything else that we can do for you!!

September 14, 2015

Horrible Service Dept , Rude and non caring ! ! I have a 2013 Ford Explorer that has 30,000 miles and still under the factory warranty and I also bought an extended warranty , I have always been a More

by mayelite
Recommend Dealer
No
Employees Worked With
Dustin Smith's boss