Germain Ford of Beavercreek
Beavercreek, OH
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The excellent sales rep. led to my my decision purchase. The rapport that the sales person establishes with me from the beginning is what keeps me interested in looking at cars the dealership has available. The rapport that the sales person establishes with me from the beginning is what keeps me interested in looking at cars the dealership has available. Ed Horton was patient, knowledgeable, and helped to make my experience with purchasing my car a pleasant one. I am very happy with my purchase and very grateful to have had Ed as my sales rep. I will definitely return to this dealership for my next purchase. More
A pleasure Met Jimmy, a very personable young man . Polite and well dressed Something I haven't experienced at most dealers! Next time we need a vehicle , we'll Met Jimmy, a very personable young man . Polite and well dressed Something I haven't experienced at most dealers! Next time we need a vehicle , we'll be heading to Bevercreek . Thank u for providing us with a dependable Truck ! More
New f150 Had a good experience overall at Germain. Jimmy was knowledgeable and friendly during and after the sale. He made sure to follow up with me to ensure Had a good experience overall at Germain. Jimmy was knowledgeable and friendly during and after the sale. He made sure to follow up with me to ensure I was happy, and he takes his time to do the job right. They are willing to make deals, and I would recommend them in the future (Jimmy 5/5, overall 4.5/5). Only knocks would be the amount of time at the dealership and small amount of overstay on the bed liner; very good overall though. More
Customer Service Thanks so much to Dennis Wamsley, TJ Tuttle, Andrew Estle, Cliff Gondek and Eric Westley for truly putting the customer first and exceeding all of our Thanks so much to Dennis Wamsley, TJ Tuttle, Andrew Estle, Cliff Gondek and Eric Westley for truly putting the customer first and exceeding all of our expectations! They went above and beyond what we would expect from a car dealership and would recommend anyone looking to make a new purchase to check out Germain Ford in Beavercreek! Love our new F-150 XLT FX4! More
Great experience all around! Jimmy was very friendly, respectful, and trustworthy through the whole process of buying my truck. Great person and great salesman who made for a good Jimmy was very friendly, respectful, and trustworthy through the whole process of buying my truck. Great person and great salesman who made for a good experience. More
Great buying experience Jimmy did a search for my perfect vehicle and turned out they had one local. I came in after work, dealt a little to get my payments where I needed to Jimmy did a search for my perfect vehicle and turned out they had one local. I came in after work, dealt a little to get my payments where I needed to be and was home for dinner. Jimmy worked with me and ensured I was taken care of even when I got a flat tire a week later. He got me in with service and my vehicle was back on the road. Great service! More
Jimmy was great . He was very friendly and trustworthy. I enjoyed talking and working with him. I did not like the pressure sales tactics and delays by the other staf . He was very friendly and trustworthy. I enjoyed talking and working with him. I did not like the pressure sales tactics and delays by the other staff. More
Great experience Best car buying experience. I totaled my car 2 weeks prior and Nathan was really understating and great to work with. I even brought a car from anothe Best car buying experience. I totaled my car 2 weeks prior and Nathan was really understating and great to work with. I even brought a car from another dealership and compared the 2 side by side and they didn't try to persuade my decision. I would definitely go back to Nathan when I need another car. More
6 star review!!!! We went to Germain after visiting their website I talked to Carl mccleese and he was interested in my trade in that has gave me nothing but problems. We went to Germain after visiting their website I talked to Carl mccleese and he was interested in my trade in that has gave me nothing but problems. I made an apt and went in and had a great time. These people really make u feel at home. When most people would give up they took that extra mile and time. It may have taken 3 hours but we went in with a van that gave us headaches and walked out with a 2016 car. Once we was about to leave we was greeted my all the managers which whom congratulated us.. I defiantly would recommend this dealership to everyone 100%. More
RUDE service personnel Called to make an appointment for the "WORKS" was told no appointment needed, "use the QUICK LANE". When we got there it took like forever to be reco Called to make an appointment for the "WORKS" was told no appointment needed, "use the QUICK LANE". When we got there it took like forever to be recognized. An elderly lady asked when my appointment was. I told her I didn't have one she and she started lecturing me about making an appointment. As I stood there dumbfounded she just walked off. Having enough I told a young man to open the door. As we were in the car waiting for the door a young man told us to wait a sec. He walked inside the offices. A knock on the drivers side window from the aforementioned elderly woman was followed by the most arrogant verbage by berating me. At this time my wife had enough and started getting out of the passenger side. This young gentleman came running up and my wife told him to "get that d........ lady out of our way and please open the door", Which he did. Results, I went to Interstate Ford and was in and out in 45 minutes. Germain will never see us again. They have a serious problem. More


