Germain Ford of Beavercreek
Beavercreek, OH
Filter Reviews by Keyword
By Type
Showing 651 reviews
Jimmy is the BEST If you are looking to buy/lease a vehicle, look up Jimmy Madsalee at Germain ford. Buying a car can be very stressful. Well it is a big investment. If you are looking to buy/lease a vehicle, look up Jimmy Madsalee at Germain ford. Buying a car can be very stressful. Well it is a big investment. After shopping different dealership and driving different models our final stop was Germain's. There we met Jimmy!! We met our share of salesmen and he was a buyers dream. We took his time, let me test drive numerous styles, new and used and never once did he try to pressure a sale. At one point while test driving, the manager called to see where he was at since at this point we had been there for 2 hours. He is knowledge and patience was just what I needed to purchase my new vehicle. Once my mind was made up, everyone from that point on was fantastic. More
Great Experience with a wonderful salesman I walked in to Germain not knowing exactly what I wanted. I started by telling Erik my price range and some of my must haves. He knew exactly which ca I walked in to Germain not knowing exactly what I wanted. I started by telling Erik my price range and some of my must haves. He knew exactly which cars to show me, which made picking out the perfect car simple and painless. Erik was also very polite and did not rush me through the buying process. I am very happy with my Ford Focus! More
TEST DRIVE/ DRIVERS TEST I first called and spoke to Joel Arnett, and he basically explained how the whole process with the financing and all that stuff works. Then I immediat I first called and spoke to Joel Arnett, and he basically explained how the whole process with the financing and all that stuff works. Then I immediately got a call back within 5 minutes to speak with Camilo Dagostino. I explained my whole situation with him and also with Joel. He said from his exact words, "We'll take care of you Malcolm, don't you worry my friend." and from there on he gave me his straight words. So about a few days later I called back and he had Jimmy Madsalee call me back and I told him everything I told Joel and Camilo. From there on Jimmy and I had set an arrangement for him to come pick me up and to use the Ford Fiesta and go to the Xenia BMV and have me get my driver's test. The same day I got my drivers test I passed and we went to the Ford dealership so I can personally thank the manager, Camilo, and I told him I appreciate everything they did for me. I asked Jimmy and he said that this is the first time someone did this before to test drive a car and also at the same time get there drivers test. They didn't even charge me a penny for taking the car to get my drivers test!!! FORD IS MY FAVORITE DEALERSHIP AND I WOULD STRONGLY RECOMMEND THEM. SO THANK YOU GUYS. I also explained that I would be back within 1-3 months to get a car from them. ?????? More
Great experience At first I was nervous and skeptical about purchasing a new car. That changed quickly when I walked into the door at Germain and met Erik. He immediat At first I was nervous and skeptical about purchasing a new car. That changed quickly when I walked into the door at Germain and met Erik. He immediately made me feel welcome and comfortable. Within minutes I was going on test drives and discussing options. I knew it was time to purchase. Erik was very honest and fair and took the extra step to ensure my experience was great . I will recommend to my friends and family who are looking for a new car to take a trip and visit Germain and especially Erik. More
wonderful service/experience I had an excellent experience at Germain Ford. Erik was very receptive to the ideas of what vehicle I was looking for. He offered options, and went ab I had an excellent experience at Germain Ford. Erik was very receptive to the ideas of what vehicle I was looking for. He offered options, and went above and beyond to make sure that the things I wanted were incorporated. I am very satisfied with my experience at Germain Ford. All members of the team that assisted me were very helpful. I am extremely pleased with the 2015 Ford Escape that I purchased and I will recommend Germain to others. More
Wonderful D J Yates was wonderful. He is friendly, made us feel like family. Got the perfect car for us. I will be recommending DJ to all my family and friends D J Yates was wonderful. He is friendly, made us feel like family. Got the perfect car for us. I will be recommending DJ to all my family and friends. More
Happy New Year! We came into the dealership today, after driving from our home about 1.5 hours away in Indiana, in order to look at some Certified Pre-owned vehicles We came into the dealership today, after driving from our home about 1.5 hours away in Indiana, in order to look at some Certified Pre-owned vehicles that we saw on the internet. We were greeted by Jimmy with a warm smile. He was extremely patient as we took the time to test drive a 2015 Explorer, and a 2016 Escape. After my wife made the decision to buy another Escape, (her 3rd such vehicle), we chose yet another vehicle of another color to purchase. The entire process took several hours, but Jimmy just kept calm, and patient throughout the entire time. He reviewed all of the new features on the vehicle, and made the sale memorable. The sales manager, Camilo also went all out to earn our business as a satisfied Germaine Ford customer. The friendly finance representative Dan also took the proper amount of time to ensure that we understood all aspects of the purchase. Thank you to everyone involved in making my wife's new year to start off so well! More
A good experience. From the courteous and respectful treatment I was given by the salesperson and all the other staff, to the consideration and follow up in the service From the courteous and respectful treatment I was given by the salesperson and all the other staff, to the consideration and follow up in the service department, this was a good car leasing experience overall. Credit to Eric Westley for orchestrating a smooth lease process and for following up on each of my special concerns, and I feel like I got a good deal too. More
"SIMPLY GREAT" TIM FLANNAGAN OVERALL GREAT GUY, VERY NICE AND IS ALWAYS WILLING TO DO WHATEVER IT TAKES TO HELP! RON CROSBY ALSO VERY NICE AND UNDERSTANDING. TIM FLANNAGAN OVERALL GREAT GUY, VERY NICE AND IS ALWAYS WILLING TO DO WHATEVER IT TAKES TO HELP! RON CROSBY ALSO VERY NICE AND UNDERSTANDING. More
Awesome Sales Experience. Tim Flannagan renewed our faith in car buying. My wife and I had a miserable experience when the dealership was Hidy. This particular day when we cam Tim Flannagan renewed our faith in car buying. My wife and I had a miserable experience when the dealership was Hidy. This particular day when we came in was strictly for the recall on our vehicle. We had no intention of purchasing anything. Tim made us feel welcome, there was absolutely no pressure, and he was actually genuinely concerned for our satisfaction. We would purchase from Germain again because of the experience Tim provided. More