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Germain Ford of Beavercreek

Beavercreek, OH

4.6
651 Reviews

2356 Heller Dr

Beavercreek, OH

45434

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Showing 651 reviews

February 03, 2016

Awesome Great experience with Jason he looked after me and made sure my mother and I were treated good couldn't be more happier with my experience More

by Honaker1212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Wisecup
Mar 02, 2016 -

Germain Ford of Beavercreek responded

Thank you for your business and the great review! We are confident that your ownership experience will not disappoint! Please don't hesitate to let us know if there is anything else that we can do for you!

January 29, 2016

I like Germain ford very good dealer this is very good dealer i recommended to all my friends. hi is help me a lot withe all what i need information. I am grateful to (Germain ford) ve More

by amir75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Cassidy, Andrew Estle, Erik Rieger
Jan 29, 2016 -

Germain Ford of Beavercreek responded

Thank you for the GREAT review on your recent sales experience! We are so happy to hear that it was a positive one, and we look forward to providing you with excellent service again soon!

January 27, 2016

VERY KNOWLEDGABLE ASSOCIATE I stopped in at Germain Ford this past week and just wanted to comment on my positive experience. The dealership was very orderly and inviting. The More

by AngieMcKissack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Wamsley
Jan 29, 2016 -

Germain Ford of Beavercreek responded

Thank you for taking the time to share your feedback with us! We are pleased to hear that Dennis was able to assist in making your experience a positive one!

January 25, 2016

Sales Ninja My family and I had recently purchased a vehicle from Germain Ford in Beavercreek. The Sales Ninja, Dj Yates impressed us tremendously with his profes More

by MiskyRae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ Yates
May 19, 2016 -

Germain Ford of Beavercreek responded

Thank you for taking time to share your experience DJ and our team. We also thank you for the commercial idea and will keep it in mind. We are pleased that DJ and our team were able to provide you such a memorable experience that you continued to discuss DJ and your visit at home. Best Regards, Cliff Gondek General Manager

January 23, 2016

Totally Pleasurable Experience Jason made me feel as if I was the most important person around. He was courteous and knowledgeable. He made the whole experience fun! Thanks to Jason More

by ESBARRETT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Wisecup
May 19, 2016 -

Germain Ford of Beavercreek responded

We are happy we could help! Thank you for choosing to make your purchase with our team here at Germain and for leaving us this great review. Best Regards, Cliff Gondek General Manager

January 23, 2016

Waste of time, no repeat business here Full price offer, 3 hrs later salesman thwarts the deal. Salesman DJ was personable, but made promises he couldn't keep. Or should I say that the More

by full pricerejected
Recommend Dealer
No
Employees Worked With
DJ Yates
Jan 28, 2016 -

Germain Ford of Beavercreek responded

We truly apologize for the negative experience you had with us here at Germain Ford of Beavercreek. It is our ultimate priority to provide a seamless and enjoyable sales process for every customer, and we are disappointed to hear that you may have received conflicting information, as we try to ensure we only provide accurate details. While we did not earn your business or trust this time, we hope for the opportunity to provide you with a very different experience in the future. Please don't hesitate to contact us directly if you have additional questions or concerns. Best, Hollie Savage- Director of Customer Relations- hsavage@germainmotorco.com / 614-383-4811

January 22, 2016

A wonderful experience. Mr. Tim Flanagan was the most professional, honest, kind, salesman I have ever dealt with. It was a great pleasure too meet you and hear some good sto More

by Sherry Tillett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Flanagan
May 19, 2016 -

Germain Ford of Beavercreek responded

Thank you for sharing your thoughts with us,Sherry ! Customer service is very important to us and we are glad everything was handled to your satisfaction. Let us know if we can do anything else for you! Best Regards, Cliff Gondek General Manager

January 21, 2016

Wonderful Experience. Making any major purchase should be this easy. To say Tim Flannagan was kind, professional and personable would be an understatement. He exceeded in More

by Jeffrey911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Flanagan
Jan 22, 2016 -

Germain Ford of Beavercreek responded

Thank you for choosing Germain Ford of Beavercreek!! We are honored to have been a part of your purchasing process, and pleased to hear that Tim provided you with excellent service. We look forward to a long lasting relationship and know that your ownership experience will not disappoint!

January 20, 2016

Great Experience Came in frustrated from other dealerships and Kenny was able to find me the perfect car. He not only found me exactly what I wanted, but he fought for More

by Dz1996
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Brown
Jan 20, 2016 -

Germain Ford of Beavercreek responded

We are thrilled to hear that we were able to turn your frustrating experience into a positive one with us here at Germain Ford of Beavercreek! We sincerely value your business and overall satisfaction, and we look forward to being there for you every step of the way!

January 17, 2016

In for an oil change out with a new car I just want to thank Dennis Wamsley, Andrew Estle and Scott Cassidy for a great buying experience. Everyone was so knowledgeable and helpful. I went i More

by red287
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Cassidy, Dennis Wamsley, Andrew Estle
Jan 20, 2016 -

Germain Ford of Beavercreek responded

Thank YOU for your business and trust in us here at Germain Ford of Beavercreek! We look forward to providing you the same exceptional service on your new Explorer!!

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