Germain Ford of Beavercreek
Beavercreek, OH
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Best experience I've ever had My Wife and I have been looking for a car a while now and we had a 2009 Toyota Corolla but it just wasn't big enough as we just had a son. So my wife My Wife and I have been looking for a car a while now and we had a 2009 Toyota Corolla but it just wasn't big enough as we just had a son. So my wife found Germain Ford and found a few used vehicles she liked but we had a lot of negative equity so we couldn't get a used car. DJ recommended we try for a new car and we ended up on the Escape and my wife fell in love with the car. The process took a few days but DJ called us everyday and made sure we knew what was going on. The whole process was just awesome, DJ is hands down one of the best salesman I've seen and I used to sell cars. He just knows how to take care of people. Along with Jared the manager and Scott the Finance manager, you've gained customers for life. We will definitely recommend DJ and the whole dealership to friends and family. More
Completely satisfied! Excellent communication . Made buy a I have always hated buying cars . Jason was so friendly and no pressure at all. Helpful cordial. It was a great experience. The financing was al I have always hated buying cars . Jason was so friendly and no pressure at all. Helpful cordial. It was a great experience. The financing was also a pleasure .. More
Just Awesome! This was the smoothest buying experience I've every had buying a new vehicle. Tim Flanagan is a gentleman and a true pleasure to do business with. H This was the smoothest buying experience I've every had buying a new vehicle. Tim Flanagan is a gentleman and a true pleasure to do business with. He knows the Ford products and drives them too. There is no doubt where my first stop will be on my next auto/truck purchase. If you have the opportunity, ask for Tim. He's not your typical salesman. Germain Ford is lucky to have such a high quality person on their staff. I will also commend Scott Cassidy in the F&I department. It truly was a quick and painless acquisition and he made it very easy to close the deal and financing. Not only that, he was a pleasure to chat with. Hat's off to Germain Ford. More
Rudest manager I've met so far After 6 months of turning in our lease and buying a car from them my husband gets the rudest call from him stating we have to go back and drive the ca After 6 months of turning in our lease and buying a car from them my husband gets the rudest call from him stating we have to go back and drive the car back to the leasee because they never did it. My husband refused as we considered this their problem. Maybe we would have if he wasn't so rude about it all. Then he asked for us to sign an odometer form - after 6 months of them not returning the car. We understand mistakes happen, paperwork gets lost but, his attitude implying it was our issue and we needed to do these things was incredulous. We received a call from Beau Townsend saying they received the car and would we kindly bring in all paperwork and they will straighten everything out. We'll never go hear again and we should have stayed with Beau Townsend. Lesson learned. More
wach your Ps and Qs when doing business with this place i contacted this place twice in one week for two diffrent Ford Edges. The first one ,i called the sales dept, talked with dennis,asked if car was ther i contacted this place twice in one week for two diffrent Ford Edges. The first one ,i called the sales dept, talked with dennis,asked if car was there he said yes and asked if i wanted to come see it. told him yes i would be rite there.( i live 2 miles away) got there and was greeted by another sales member and told him what and who i was dealing with... he informed me that car had be sold earlier that morning, but they had one just like it (3,200 more)....dont sound just like it to me 2nd one. 3 days later add appeard on car guru and on germains web site for a 2013 ford edge 98000 miles for 11,350.00 i printed both adds out and i called dealer.spoke with andrew told him i would be up after work to see it (mind you this car was only listed less than 24 hours) he informed me that it was going for 12,900.00 told him it was listed on both sites for 11,350.00 andrew said bring up printouts. manager should honer it...... i went there waiste of time........no integrity at all..... my last trip More
Great Service We are life long residence of Beavercreek and have purchased several cars from the local Ford Dealer (Eastgate or Hidy) over the years. We like to buy We are life long residence of Beavercreek and have purchased several cars from the local Ford Dealer (Eastgate or Hidy) over the years. We like to buy local since we were once a small business ourselves. The young man, Eric, was very helpful and polite. We first viewed the car on their website and decided to go see it. When we arrived, Eric greeted us and ansewered all of our questions. This was a pleasant car buying experience. More
Great experience, Great Service Couldn't have felt more comfortable thru the whole process, the entire staff was really great and felt like they were working with me to find the best Couldn't have felt more comfortable thru the whole process, the entire staff was really great and felt like they were working with me to find the best deal for me, instead of against me. Couldn't be happier! More
2011 Mitubishi Galant Jimmy was very professional with me and he really help me out, he went out of his way to get the most with my old car for a trade value and had a smal Jimmy was very professional with me and he really help me out, he went out of his way to get the most with my old car for a trade value and had a small loan payment on there, he help me out by paying off that small loan payment for my car i used to have, i would recommend jimmy for anyone cause he gets his job done and he is very professional and the car dealership was very good to me so i recommend this car dealership to anyone More
Awesome Dealership with awsome people We visited a couple dealerships locally but were not satisfied with the lever of customer service. We really wanted a Ford Explorer. Called Germain af We visited a couple dealerships locally but were not satisfied with the lever of customer service. We really wanted a Ford Explorer. Called Germain after getting seeing it come up on several searches on Truecar and Car Guru. Erik R. Was so nice from jump. He took the time over the phone looking up inventory that matched what we looking for. When we visited Germain we test drove an Explorer and fell in love. Unfortunately it was out of our budget. He worked hard to find us one in our budget and at that point the deal was nearly done...once my husband and I returned home we decided that this isn't the right time or the vehicle for us. We wantted to explore other avenues for vehicles. Called Scott and made arrangements to meet with Erik again. This time Erik was able to find us a Ford Fusion that we absolutely love. Scott was just as amazing as Erik. Scott was very patient and kind. He and my husband talked for over an hour after the "business " was done. Genuine people! More
Love Germain Ford of Beavercreek I came in with my dad to pickup his new truck, and ended up leaving with a brand new 2016 Ford Fusion Se. I was unhappy with the car I had previously I came in with my dad to pickup his new truck, and ended up leaving with a brand new 2016 Ford Fusion Se. I was unhappy with the car I had previously bought a few months back, and Andrew, Jimmy and Dan were incredible to work with to help me get the car I really wanted. Thank you so much! More