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Germain Ford of Beavercreek

Beavercreek, OH

4.6
651 Reviews

2356 Heller Dr

Beavercreek, OH

45434

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Showing 651 reviews

December 30, 2016

Car buying experience My dad works at the honda store right next to the ford store. I seen a car (my acura TL), we took it for a test drive and I fell in love. My dad has k More

by Samantha Hanson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ Yates, Scott Cassidy, Mitchell Gadd
Jan 04, 2017 -

Germain Ford of Beavercreek responded

Thank you for allowing us to be a part of your purchasing process! We are so pleased to hear that DJ helped make the experience a positive one! Please don't hesitate to let us know if there is anything else that we can do for you. Enjoy your new ride!

December 30, 2016

Overall Great Experience I worked with Ryan Hauger and had a great car buying experience. He is very knowledgeable and cared about my interests and needs when looking at cars More

by snika42
Recommend Dealer
Yes
Employees Worked With
Ryan Hauger
Jan 04, 2017 -

Germain Ford of Beavercreek responded

Thank you for choosing Germain and allowing us to be a part of your purchasing experience! We are happy to hear that Ryan was able to assist in making the process a seamless one for you. Enjoy your new ride!!

December 30, 2016

Excellence in Service DJ is an enthusiastic person who shows that he legitimately cares about his clients being happy with the car that they buy. While shopping for my most More

by Blackout Mustang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ Yates, Scott Cassidy
Jan 04, 2017 -

Germain Ford of Beavercreek responded

We really appreciate the great feedback on DJ and your overall experience with us here at Germain Ford of Beavercreek! We truly value your satisfaction as a Germain customer, and we look forward to working with you again soon!!

December 29, 2016

One of a kind!! When I decided to take the plunge and purchase a new vehicle, I knew DJ was the person I needed to see. I have known DJ for many years and can say, wi More

by Ginger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ Yates, Scott Cassidy
Jan 04, 2017 -

Germain Ford of Beavercreek responded

Thank you for the exceptional review and recommendation to both DJ and our Team here at Germain Ford of Beavercreek! We certainly agree that DJ is wonderful and has each customer's best interest in mind, and we take pride in the level of service that we are able to deliver as a Team! Please don't hesitate to let us know if there is every anything that we can do for you!

December 29, 2016

Unique Experience We are a large family & needed something to comfortably fit our needs. This was both in price & size of vehicle. Germain had exactly what we needed More

by Steve Jackson
Price
Recommend Dealer
Yes
Employees Worked With
DJ Yates
Jan 04, 2017 -

Germain Ford of Beavercreek responded

Thank you for taking the time to provide feedback on your experience with us here at Germain Ford of Beavercreek! It is our goal to assist in finding the vehicle that best fits your needs, and we are happy to hear that you have found one that ultimately fits your family! We hope you are enjoying your new purchase!

December 29, 2016

Exquisite Service and Exceptional Knowledge I had an awesome experience working with Ryan. This guy sure knows his cars. He made my experience exciting and memorable. You are lucky to have him a More

by bigcountry7203
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hauger
Jan 04, 2017 -

Germain Ford of Beavercreek responded

Thank you for the great review on Ryan (we agree- we are definitely lucky to have him on our Team)! We appreciate you allowing us the opportunity to assist, and look forward to doing so again soon!

December 29, 2016

Car buying made fun! Ryan did a great job assisting my family in the car buying process. He was fun,and very well knowledged! We left feeling like we had a great car, dea More

by Ryleewagner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Hauger
Jan 04, 2017 -

Germain Ford of Beavercreek responded

Congrats on your new purchase- we are honored that you chose Germain! We are thrilled to hear that Ryan was able to meet your expectations and make the overall process enjoyable for you- just as it should be!! Please let us know if there is anything else that we can do for you!

December 28, 2016

Not sure about my experience, but just want to share. We were not buying a car, looking to sell one. My dad owned his truck less than two months, earlier th More

by Brian F.
Recommend Dealer
No
Employees Worked With
Justin Jones
Dec 28, 2016 -

Germain Ford of Beavercreek responded

Brian- Thank you for sharing your feedback with us. We cannot begin to express our deepest sympathy for your loss. Being a family-owned business, we and truly value the importance of honesty and integrity. We genuinely strive to deliver overall satisfaction to each and every customer, and are disappointed to hear that you do not feel confident in the fairness of the transaction. If you could please contact me directly at your earliest convenience, I would really appreciate a few moments to speak with you directly and further discuss the situation. Best, Hollie Savage- Director of Customer Relations (hsavage@germainmotorco.com / 614-383-4811)

December 28, 2016

Very satisfied with my purchase. Decided Saturday morning to just look at some Ford F-250's. Saw what looked like what we wanted in Car-Fax website, went to Germaine, talked to DJ, More

by Doug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ Yates
Jan 04, 2017 -

Germain Ford of Beavercreek responded

We sincerely appreciate your 5 star review for DJ with us here at Germain Ford of Beavercreek. Please do not hesitate to let us know if you need anything in the future. Enjoy your new truck!

December 28, 2016

Attention to Detail DJ went above and beyond to make sure my daughters vehicle was prepared for her. He did most of the detailing and cleaning himself. He went out of his More

by packfamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ Yates
Jan 04, 2017 -

Germain Ford of Beavercreek responded

We sincerely appreciate your 5 star review for DJ with us here at Germain Ford of Beavercreek. Please do not hesitate to let us know if you need anything in the future. Enjoy your new car!

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