Germain Ford of Beavercreek

Friendly, low-pressure service. Many thanks for helping us select a new Explorer, and teaching my wife how to work the electronics. We are expecting many years of reliable use. Many thanks for helping us select a new Explorer, and teaching my wife how to work the electronics. We are expecting many years of reliable use. More

Awesome Experience! After looking at several dealerships we met Justin Jones of Germain Ford in Beavercreek and he made everything so easy and enjoyable. We purchased a After looking at several dealerships we met Justin Jones of Germain Ford in Beavercreek and he made everything so easy and enjoyable. We purchased a used Lincoln MKX and I absolutely love it! More

The Sales Ninja! We didn't really have any intentions on buying a truck but glad we stopped at Germain. We found one we really liked and D.J. was very helpful and just We didn't really have any intentions on buying a truck but glad we stopped at Germain. We found one we really liked and D.J. was very helpful and just great! He made sure everything was perfect and done in a timely manner! It was a great experience with his help! More

Professional and World Class I met DJ about a year ago, at which point I was just looking for a vehicle for my wife. He periodically would contact me to follow up on any questions I met DJ about a year ago, at which point I was just looking for a vehicle for my wife. He periodically would contact me to follow up on any questions that might have arisen. Finally, on March 27, 2017 I went into see DJ about a SUV. DJ was able to work with my price point and find me the right vehicle. He took additional time to review the electronics with my wife. The next day, DJ called to see if we were 100% satisfied with the service he provided and the car that was purchased. DJ approach to selling cars is secondarily to that of providing a service to ensure a customer is satisfied.I believe DJ approaches his job as the world class athlete he is, when he represented USA Karate Team in 1998 World Olympics, which he finished 6th. If you are looking for a dedicated winner, DJ will help you achieve satisfaction. James Roddy More

Sales Ninja! Excellent service and outstanding customer relations to get the customer what they and need and help them in any way would highly recommend! Thanks Excellent service and outstanding customer relations to get the customer what they and need and help them in any way would highly recommend! Thanks again to DJ and the team for making this a great experience! More

Kirk Levy put me in the vehicle of my dreams! The sales staff was extremely knowledgeable and professional. They helped me through the more advanced functions on my Flex ("sync"IMG my phone and a The sales staff was extremely knowledgeable and professional. They helped me through the more advanced functions on my Flex ("sync"IMG my phone and adjusting to the back up camera and much more). While the finance department found me an unbelievable loan at 2.89 percent. Once again, an absolutely fabulous experience with an incredibly professional staff. Thanks Kirk! And thanks Dan also! More

Buying new Truck Ryan was very pleasant and very easy to work with unlike your "typical" car salesman! He was patient, not pushy at all, and very informative! Thanks Ryan was very pleasant and very easy to work with unlike your "typical" car salesman! He was patient, not pushy at all, and very informative! Thanks again ! More

Great experience DJ left no stone unturned to ensure that we received the best deal. He kept us continuously up to date on the progress of the sale. He was pleasant an DJ left no stone unturned to ensure that we received the best deal. He kept us continuously up to date on the progress of the sale. He was pleasant and informative. We will definitely recommend him to our friends. More

Outstanding Customer Vision Several days ago I posted a "one star" review about my experience with Germain Ford. I was angry, upset and frustrated by some issues with a used car Several days ago I posted a "one star" review about my experience with Germain Ford. I was angry, upset and frustrated by some issues with a used car I purchased and a lack of follow up to messages I left on voicemail trying to reach them. I am chagrined and want to make a public apology. My review turned out to be wrong and unfair and I have deleted my comments. As soon as the management team was made aware of the problems I was having they called me and made arrangements to resolve the concerns I had. There were no questions or excuses on their part. Only action. The management staff, specifically John Martin and Joe Collins wanted nothing more than to make everything right with my purchase. Their dedication to Customer Satisfaction is beyond anything I have experienced in a car buying situation. I seldom post reviews but when a company goes out of their way to make certain the customer is taken care of, no matter what the cost, they deserve to be recognized. If you are in the market for a car/truck and Germain has what you're looking for ... give them a try. They are honest and fair and will work to not only earn your business but your loyalty as well. More

Back home in a beautiful Ford Escape. Thanks to DJ Yates, my Sales Ninja, I am back home in a brand new 2017 Escape. My 6-speed Fusion was fun to drive but I've always wanted to get back i Thanks to DJ Yates, my Sales Ninja, I am back home in a brand new 2017 Escape. My 6-speed Fusion was fun to drive but I've always wanted to get back in an SUV. My granddaughters are going to love the panoramic sunroof. DJ worked very hard to get the best money for my trade-in. With his warm, friendly, caring personality, he is truly an asset to Germain Ford. Thank you, DJ. More