Germain Ford of Beavercreek

Drake was very attentive and patient. Drake answered all our questions and concerns and did not rush us. It was a pleasure working with Drake as he made our purchase simple and painless Drake answered all our questions and concerns and did not rush us. It was a pleasure working with Drake as he made our purchase simple and painless. I look forward to working with him again. More

Was told I had to put $100 "pre-order" deposit down on Maverick. Did this in August. Order banks opened up 9-15-22 at 1630 hrs. Called my salesman 3 times over 2 days, trying to get in to place my order Maverick. Did this in August. Order banks opened up 9-15-22 at 1630 hrs. Called my salesman 3 times over 2 days, trying to get in to place my order. It's now 9-17-22 late afternoon. Have not heard from him. Also, they require $500 more down, at time of order. Went to Beau Townsend yesterday. Got right in. Had order placed in 10 minutes. NO MONEY DOWN required. My salesman said the money down is a scam. Do you think my salesman will ever call me? Go somewhere else. Anywhere else. More

I worked with Rhett when buying my Ford Escape this week. Rhett was very helpful & explained everything re the car & answered all my questions. He has been very helpful. Rhett was very helpful & explained everything re the car & answered all my questions. He has been very helpful. More

Beware of the "VIP" test drive. ...scheduled an home test drive, waited for hours for a salesperson and an 2017 Chevrolet Impala Premier to show up, but no one and nothing showed up. ...scheduled an home test drive, waited for hours for a salesperson and an 2017 Chevrolet Impala Premier to show up, but no one and nothing showed up. No attempts were made to schedule another one (because it might have been another no show), or to come the next day. Then just a few days ago, was notified the car was sold! More

I had the pleasure of getting to have Sarah help me. She is absolutely amazing and extremely helpful. My car was totaled and we were trying to decide between 2 vehicles… one was Ford and one was not. Sa She is absolutely amazing and extremely helpful. My car was totaled and we were trying to decide between 2 vehicles… one was Ford and one was not. Sarah never made us feel like she was just trying to make a sale. She was very knowledgeable which helped us to trust her. She was very quick and efficient and also super fun! I would highly recommend paying her a visit. I guess it’s safe to say we decided to go with the Ford and we are very happy with our decision! Thank you so much for all of your help, Sarah! I absolutely love my new bronco sport! More

I had hoped to start to develop a trust relationship with the Ford dealership closest to my home. This week, I needed to test drive a vehicle prior to ordering one and I know that there is one owned by the d the Ford dealership closest to my home. This week, I needed to test drive a vehicle prior to ordering one and I know that there is one owned by the dealership for that purpose. So, I called ahead, scheduled an appointment, and arranged babysitting. You know, all the things you're supposed to do. None of that mattered. As the babysitter was on the way and arrangements had been set in place, we get a text message that the vehicle we had called 5 days earlier to reserve had been sent out as a loaner and would not be available until 3 days later. Either through negligence or sheer lack of respect for customers, I was being blown off. If that's the game-plan your staff has in place to attract customers in this market, you're out of your mind. More

We ordered a new Ford Transit on line and on the phone---super friendly process, great price, and they have arranged to deliver it to our home in Baltimore. Could not have been any better. Bought a phone---super friendly process, great price, and they have arranged to deliver it to our home in Baltimore. Could not have been any better. Bought a Toyota Sequoia last year at Columbus Ohio Germain Toyota and had the same experience. The Germain culture is amazing. More

Tim Duff was a wonderful salesman and took the time to explain everything to me and made the deal easy. He was great with communication throughout the whole transaction. explain everything to me and made the deal easy. He was great with communication throughout the whole transaction. More

No hassle selling my car, Makayela made it simple and quick in a professional way! quick in a professional way! More

I absolutely Love my 2022 Ford Explorer XLT. Sarah was AWESOME and answered all of my questions. If you need a new or used car go see Sarah G at Germain Ford in Beavercreek,Oh . Everyone was rea Sarah was AWESOME and answered all of my questions. If you need a new or used car go see Sarah G at Germain Ford in Beavercreek,Oh . Everyone was really nice. Travis was really Great as well. Thank You to everyone. More