Germain Ford of Beavercreek
Beavercreek, OH
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Incredible Integrity and Professionalism I couldn't be happier with the service I received at Germain Ford. The used car I bought a few months ago had an engine issue from the manufacturer. I couldn't be happier with the service I received at Germain Ford. The used car I bought a few months ago had an engine issue from the manufacturer. Even though I bought the car as-is (no warranty), they agreed to pay another shop (I'm 100 miles away) to conduct the repair. I didn't have to beg, yell, threaten, etc. They took responsibility for not catching the issue and did the right thing. It was NOT a cheap repair either! Very very impressed with these guys. High integrity and professionalism. I would absolutely do business here again! More
Amazing!!!!!!!! John and Stephanie were amazing!!! They helped put me into a car that I absolutely love!!!!!! Thank y’all for everything you did for me even though I John and Stephanie were amazing!!! They helped put me into a car that I absolutely love!!!!!! Thank y’all for everything you did for me even though I was a pain in the xxx!! Y’all rock!!! More
Was Awesome to deal with them Stephanie Drayton was awesome to deal with. She offered a no pressure situation. Was very helpful while I was waiting on my Truck to be delivered to Stephanie Drayton was awesome to deal with. She offered a no pressure situation. Was very helpful while I was waiting on my Truck to be delivered to the dealership. I would recommend her to all my friends and family to deal with her . More
Johnathon made it easy! Big thanks to Johnathon! I was in a tough situation, NOT the best timing for looking for/purchasing a new car and Johnathon helped me out. I was Big thanks to Johnathon! I was in a tough situation, NOT the best timing for looking for/purchasing a new car and Johnathon helped me out. I was speaking/texting/emailing with him and at least 4 other dealerships simultaneously and he stood out from the rest. Johnathon did not waste time - just "what do you need", "what vehicle are you looking at", "let me get to work". Heard from him 27 minutes later via text saying that he had gotten me approved (miracle) with no money down! Mind you, all of this took place while I was at work. So minimal time was spent at the dealership, maybe 30-45 minutes to finalize paperwork and sign. And 5 minutes the next day to pick up my new, clean, full-of-gas vehicle. This was my second experience with Germain Ford in a 2 year span (different salesmen) and both were exceptional. Thanks again! Christie More
Great experience shopping at Germain Ford Landon was extremely friendly, knowledgable, and helpful. I had an overall good experience buying my first new car! I did not feel rushed or pressured Landon was extremely friendly, knowledgable, and helpful. I had an overall good experience buying my first new car! I did not feel rushed or pressured. More
Great service Stephanie was amazingly courteous and helpful. She assisted us in finding what we were looking for without any pressure to look or buy anything. Was a Stephanie was amazingly courteous and helpful. She assisted us in finding what we were looking for without any pressure to look or buy anything. Was a great experience!! More
Great Customer Service This was a great place to buy a vehicle. The customer service was great. The salesperson I had was named drake, he was awesome! They found me the vehi This was a great place to buy a vehicle. The customer service was great. The salesperson I had was named drake, he was awesome! They found me the vehicle I wanted and left with it that same day. It was a great experience. Thanks drake for finding me my truck. More
Great experience I just made my first big purchase and Stephanie helped a lot. I never felt forced into picking or buying a car, which most dealerships do. Overall gre I just made my first big purchase and Stephanie helped a lot. I never felt forced into picking or buying a car, which most dealerships do. Overall great experience and I’m very pleased with customer service and my new car. More
Enjoyable! This was my first time ever buying a car from a dealership, so I do not have a lot to compare too, but I hope in the future that my next car buying ex This was my first time ever buying a car from a dealership, so I do not have a lot to compare too, but I hope in the future that my next car buying experience is just as simple, & stress free as this one! Landon was super helpful & motivated to help me get the car I wanted. He was very easy to talk to in general while waiting for paperwork to be done! Thanks for making this a great process. More
Wonderful Experience Stepahanie contacted me to let me know a vehicle I was looking at was sold. She promptly followed it up with another option, same make and model enoug Stepahanie contacted me to let me know a vehicle I was looking at was sold. She promptly followed it up with another option, same make and model enough actually fit my parameters better. The in store experience was quick and simple and Stephanie went above and beyond in making sure we were comfortable and the transaction went well. From being brownies, to attempting to find better financing, she even offered to personally purchase my old vehicle. I would highly recommend Miss Stepahanie Drayton. More