Germain Ford of Beavercreek

Family Van Thank You for Great Buying Experience! Honestly answered my questions even showed me some things I didn't know about the van! Down to Earth and honest Thank You for Great Buying Experience! Honestly answered my questions even showed me some things I didn't know about the van! Down to Earth and honest makes this a great place to work with! More

Ford Explorer Sport We had a great experience with Germain Ford in Beaver Creek. Our salesman Drake went above and beyond to put us in the vehicle we wanted. Will definit We had a great experience with Germain Ford in Beaver Creek. Our salesman Drake went above and beyond to put us in the vehicle we wanted. Will definitely be back for our next car. Thanks! More

Helpful and honest people My boyfriend went to Germain of beavercreek to look at one car, thanks to their honest and helpful staff he was able to leave with a great vehicle for My boyfriend went to Germain of beavercreek to look at one car, thanks to their honest and helpful staff he was able to leave with a great vehicle for a great price. Everything went smoothly and all of our questions answered. 10/10 experience. More

Used car purchase There was no pressure to buy. All of my questions were answered. The whole process was finished in just over an hour. The experience was professional There was no pressure to buy. All of my questions were answered. The whole process was finished in just over an hour. The experience was professional and efficient. There were no surprise charges, all costs were presented up front. I will definitely buy here in the future. More

My first car purchase great experience! Christine Yarris was very helpful thoughout the purchase of my very first brand new car! She made the whole process very easy and made sure I understo Christine Yarris was very helpful thoughout the purchase of my very first brand new car! She made the whole process very easy and made sure I understood everything that was going on and if I had any questions she knew the answer. Overall I was very happy with my experience at Germain Ford and of course my brand new 2019 Ford Fusion! More

I love my new car! Johnathan helped me find my ford fusion over a year ago and it is still my favorite car I've had. He made the buying experience easy and got me the be Johnathan helped me find my ford fusion over a year ago and it is still my favorite car I've had. He made the buying experience easy and got me the best deal on the car! I recommend Johnathon to anyone who is looking for a new or used car! More

Love my Ford Edge Jonathon was very kind, helpful and easy going. He had the car running and ready for a test drive when I arrived. Once I decided to purchase the Ford Jonathon was very kind, helpful and easy going. He had the car running and ready for a test drive when I arrived. Once I decided to purchase the Ford Edge we made an appointment and finished the deal fairly quickly. This is my for first Ford and I really like it so far! More

REPAIRS Took my 2011 Lincoln MKS in for repairs to be done while I was on vacation. Called in to schedule for service and to leave a list of things that neede Took my 2011 Lincoln MKS in for repairs to be done while I was on vacation. Called in to schedule for service and to leave a list of things that needed done. I told the receptionist everything I needed and asked her if she was writing this down, she stated she was inputting it into her system as we spoke. I told her that I would be out of town and unable to answer any calls and I approved all repairs regardless of cost. Well only 3 things on the list of repairs were completed. I asked that the rear sensors be repaired or replaced, which were only reconnected due to them coming unhooked. I asked for a new key fob to be programmed. I was charged $410 dollars for 2 key fobs (with no key cut) when I only asked for 1. and the added a new front license plate bracket as I requested. I also requested the ambient lighting be repaired, the passenger side door lock be fixed and the TPMS sensors be replaced. Spoke to the guy in service that was over seeing the repairs and I was the repairs to my vehicle and he stated that all repairs had been made. I asked to pay via telephone. Paid my bill over the telephone and told the cashier to leave keys in the car as I will pick it up after hours. When I picked my car up I noticed that the ambient lighting was not fixed, the TPMS light was still on and the passenger door lock was not fixed either. Germain Ford charged me $880 for this. I don't mind paying for good work and good customer service but this is absolutely ridiculous!! I would have paid any amount as long as my vehicle was repaired the way I asked for it to be repaired!! Needless to say I will not be taking my business back to this lot. I feel I was robbed and done wrong!! I hope this helps someone not to make the same mistake I did. More

Stayed late to take care of us. Johnathon did a great job! We knew what vehicle we wanted to look at when we got there! The vehicle was waiting on us and we drove it and bought it! H Johnathon did a great job! We knew what vehicle we wanted to look at when we got there! The vehicle was waiting on us and we drove it and bought it! Had fun in the process! I would recommend Johnathon and the dealership to everyone! More

Johnathan Barbee was great! This was an awesome experience working with Johnathan. He worked exceptionally hard to get exactly what I wanted. I definitely would recommend anyone This was an awesome experience working with Johnathan. He worked exceptionally hard to get exactly what I wanted. I definitely would recommend anyone going to him. More