Germain Ford of Beavercreek
Beavercreek, OH
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Purchase of new 2019 F150 Buying my new 2019 F150 was a really good experience . The truck with features and color I was looking for was on Germain Ford of Beavercreek’s lot.. Buying my new 2019 F150 was a really good experience . The truck with features and color I was looking for was on Germain Ford of Beavercreek’s lot.. My sales rep. , Drake Haley was great! He was knowledgeable , answering every question I had for him. He made sure I was aware of all the features and he demonstrated how to use them. This was very helpful and appreciated while trying to decide if this was the truck I wanted to buy. Big decision!! This truck only required side steps and a bed mat to be my perfect truck. Drake took care of arranging to have those items ordered and installed, keeping me informed along the way. I will be recommending Germain Ford of Beavercreek and Drake Haley to my friends and family. More
Good people/Easy process Very friendly folks here! Never felt pressured to buy and was treated very well by everyone I encountered. I would highly recommend this dealership i Very friendly folks here! Never felt pressured to buy and was treated very well by everyone I encountered. I would highly recommend this dealership if you're looking for a new ride! More
2013 F-150 My experience could not have been better. Drake was awesome, very professional one of the best salesman I have ever worked with. He was very informa My experience could not have been better. Drake was awesome, very professional one of the best salesman I have ever worked with. He was very informative and trustworthy. If you want someone you can trust Drake is your salesman. When it is time to purchase my next vehicle, Drake will be the first person that I will contact. I was in and out with a new vehicle in 1.5 hrs, doesn’t get in better than that. More
NO HASSLE WENT IN JUST TO LOOK AT A CAR EXPECTING THE SAME OLD CAR SALESMAN PITCH. THE SALES PITCH NEVER HAPPENED KIRK GAVE US A WONDERFUL CUSTOMER SERVICE EXPE WENT IN JUST TO LOOK AT A CAR EXPECTING THE SAME OLD CAR SALESMAN PITCH. THE SALES PITCH NEVER HAPPENED KIRK GAVE US A WONDERFUL CUSTOMER SERVICE EXPERIENCE. HE STREIGHT FORWARD AND DIDN'T MAKE YOU FEEL LIKE YOU WERE UNDER PRESSURE. NEEDLESS TO SAY WE ENDED UP PURCHASING A CAR THE SAME DAY. THE EXPERIENCE WAS VERY CALM AND EASY. More
Great Experience I was driving home from school (Virginia to Illinois) and was having car trouble. My dad called Germain Ford Service department and told them the prob I was driving home from school (Virginia to Illinois) and was having car trouble. My dad called Germain Ford Service department and told them the problems I was having. Right when I showed up, they took a look at my vehicle and started working on it. They even gave me a ride in a company vehicle to a local Advanced Auto Parts so that I could exchange the bad part for a new one. TJ and his main mechanic fixed my car in about 45 minutes and were really genuine guys. They talked with me and showed me what they were doing while they were fixing it. On top of all that, they did it all free of charge. They definitely blessed my day and my family was very grateful for them. Thank you for your amazing hospitality. :) More
Car buying experience Drake went out of his way to make sure my purchase was exactly what I wanted. Best service I've ever received when car shopping! Drake went out of his way to make sure my purchase was exactly what I wanted. Best service I've ever received when car shopping! More
Awesome Experience I really appreciate all the staff!! They did a phenomenal job through the whole process! Kirk was very friendly and knowledgeable! Ryan (the finance m I really appreciate all the staff!! They did a phenomenal job through the whole process! Kirk was very friendly and knowledgeable! Ryan (the finance manager) was very insightful and helped us the whole way through! Also a big thanks to Billy and everyone in management for the great deal!! More
Buy from Mark Lee at Germain Ford From the time I scheduled a test drive through signing on the dotted line in addition to service after my purchase Mark Lee has been excellent! I req From the time I scheduled a test drive through signing on the dotted line in addition to service after my purchase Mark Lee has been excellent! I requested a test drive of a Ford Fusion Hybrid online 20 minutes before I arrived at Beavercreek Ford and Mark had it warming up at the front door by the time I got there. When I went to purchase the car the dealership had the VIN number swapped with another Fusion but Mark was able to resolve the issue very quickly and professionally in addition to contacting me even when he was off of work on a Friday night. When I came back Saturday morning to sign the paperwork Mark had everything corrected, the car detailed, filled up and ready to go for me. If you need a car go see Mark Lee at Germain Ford! Regards, George V. More
THE BEST PERSONALIZED SERVICE I HAVE EVER RECEIVED-PERIOD I had to come from over an hour away because Germain was the only Ford dealership that had the truck I wanted. I was lucky enough to get Mark Lee on t I had to come from over an hour away because Germain was the only Ford dealership that had the truck I wanted. I was lucky enough to get Mark Lee on the phone when I called. I explained to him that needed to work out my trade and a good price before I was willing to make the drive. I also explained to him that I had friends coming in from out of town and had to be back home by 5 PM. With a cheer in his voice he said no problem. It only took and few minutes fr him to get back to me and I left my house at 11;30 AM. Remembering that my time was important, Mark arranged to get all of my information over the phone on my drive up and when I arrived, all there was to do was to drive the vehicle and sign a few papers with Travis (who was also spectacular, personable, and quick!). I was on the road in my new truck heading home by 2 o'clock! and most of the time spent was me cleaning all of my junk out of my trade. If you are looking for truly above and beyond service and price, do yourself a favor and see Mark at Germain. I PROMISE YOU WON'T REGRET IT! Thank you Mark and Travis!!! More
Dublin to Beavercreek for a great deal! Drake was amazing, young, but very knowledgeable. We clicked immediately & he made me comfortable while answering all my questions. Worth the drive to Drake was amazing, young, but very knowledgeable. We clicked immediately & he made me comfortable while answering all my questions. Worth the drive to Beavercreek. Ask for Drake. More