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Germain Ford of Beavercreek

Beavercreek, OH

4.6
651 Reviews

2356 Heller Dr

Beavercreek, OH

45434

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Showing 651 reviews

December 09, 2019

Germain Ford Beavercreak knows Customer Service What an experience. Ever leave a dealership and think, OMG what have I done. For the first time in my life, I didn't do that. My salesperson KT (Kris More

by fborer22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KT Murphy, Travis Andrews
Dec 11, 2019 -

Germain Ford of Beavercreek responded

Thank you for sharing your positive experience with our team. We are thrilled to know you had a great experience and look forward to building a long and lasting relationship. Best Regards, John Martin General Manager

November 27, 2019

2017 Fusion Purchase Went to look at used 2017 ford fusion. Contacted them via text on Sunday when they were closed. Johnathon reached out that Sunday and we confirmed a More

by joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathon Barbee
Nov 27, 2019 -

Germain Ford of Beavercreek responded

Thank you for contacting us regarding the Fusion. We are happy to know that Johnathon took great care of you and provided you with the quality service you deserve. Your kind words and recommendation mean so much. Best Regards, John Martin General Manager

November 26, 2019

Great Experience I had a great experience at Germain Ford! Howard and Jonathan were both fantastic to work with! I'd highly recommend this dealership to anyone looking More

by Tami.jones20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Kellner, Johnathon Barbee, Landon Hallam
Nov 26, 2019 -

Germain Ford of Beavercreek responded

We thank you for your business and kind recommendation. Please let us know if you need anything further. Best Regards, John Martin General Manager

November 26, 2019

Johnathon went above and beyond for our family. He answered our email on a Sunday morning, on his day off with his family, had us fill out a credit app, and by 10 am on Monday morning he got back with More

by mcbride.21
Recommend Dealer
Yes
Employees Worked With
Johnathon Barbee
Nov 27, 2019 -

Germain Ford of Beavercreek responded

Thank you for taking the time to leave Johnathon this awesome review. He is truly committed to ensuring our guest's complete satisfaction. We are fortunate to have him on our team. Best Regards, John Martin General Manager

November 09, 2019

I normally wouldn't drive over an hour to look at a car! I drove my previous odyssey for nearly 20 yrs and loved it !! So, I started looking for an odyssey to replace my 2000 and found this on a Facebook ad More

by chuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathon Barbee, Landon Hallam
Nov 11, 2019 -

Germain Ford of Beavercreek responded

Thank you for allowing Johnathon and our team the opportunity to assist you in finding the perfect ride. Best Regards, John Martin General Manager

November 07, 2019

Great Place We were treated as if we were the only customer they had at the time we visited. They really make you feel special and valued. Jonathan went above a More

by John
Recommend Dealer
Yes
Employees Worked With
Johnathon Barbee
Nov 08, 2019 -

Germain Ford of Beavercreek responded

Thank you for your business and for sharing your experience with Johnathon. Your kind words and recommendation mean to much to all of us. Best Regards, John Martin General Manager

October 30, 2019

Jeep Purchase Drake was our salesman for the purchase of our Jeep. He was very nice and professional throughout our experience. We couldn’t be happier with the serv More

by Danny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drake Haley
Oct 31, 2019 -

Germain Ford of Beavercreek responded

Thank you for sharing your complete satisfaction with Drake and our team. Enjoy the road in your new Jeep. Best Regards, John Martin General Manager

October 17, 2019

Supplyman This dealership went out of its way to satisfy my complaints. I sent a 3 star review earlier and although I can't erase that l am going to upgrade to More

by Supplyman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Lee, Stevie Eagle, Landon Hallam
Oct 18, 2019 -

Germain Ford of Beavercreek responded

Thank you again for letting us know about your concerns and allowing us the opportunity to turn your experience around. Best Regards, John Martin General Manager

September 27, 2019

Escalade purchase Had a fantastic seamless buying experience with Drake in sales and Travis in the finance department. Highly recommend this team of professionals. Than More

by Escalade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drake Haley, Travis Andrews
Sep 30, 2019 -

Germain Ford of Beavercreek responded

Thank you for leaving Drake and Travis this positive feedback. We know they enjoyed assisting you in finding the perfect vehicle to meet your needs. Best Regards, John Martin General Manager

September 01, 2019

Drake was awesome Had a great experience with Drake. Not too pushy but very engaging. Seemed interested in how we planned to use the vehicle. In general, we tend to More

by Pixie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drake Haley, Travis Andrews
Sep 04, 2019 -

Germain Ford of Beavercreek responded

Thank you for taking the time to leave Drake this kind review. We are sorry that we were unable to earn your business during this visit and look forward to future opportunities. Enjoy your new ride and please let us know when we may be of service to you. Best Regards, John Martin General Manager

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