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Germain Ford of Beavercreek

Beavercreek, OH

4.6
651 Reviews

2356 Heller Dr

Beavercreek, OH

45434

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Showing 651 reviews

October 31, 2024

Drake was my salesman when I desperately needed a new car. He was very helpful and took time to get me the best deal possible. Thank you Drake! More

by Pauline
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drake Haley
Nov 01, 2024 -

Germain Ford of Beavercreek responded

Thank you Pauline! We're glad Drake made sure you had a great car buying experience, and that he helped you find the perfect car at the perfect price. We appreciate your recommendation and hope to work with you again in the future.

September 22, 2024

Our salesman Nick Nelson and finance rep Sarah were as helpful as could be. We finished up the paperwork remotely, which in hindsight we should've done in person but with a little back and forthing and he More

by Elblanco29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Nelson and Sarah
Sep 23, 2024 -

Germain Ford of Beavercreek responded

Our team here at Germain Ford of Beavercreek works hard to provide our guests with the ultimate guest experience. We appreciate you taking the time to share your positive visit and for highlighting Sarah and her commitment to this goal. Enjoy the road in your new Ford. Best Regards, John Martin General Manager

September 04, 2024

Rhett took care of everything in a very professional manner. Very easy process from start to finish. More

by Matt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rhett
Sep 05, 2024 -

Germain Ford of Beavercreek responded

We work hard to provide a quality experience at every touchpoint. Thank you for sharing your experience with Rhett and his dedication to customer satisfaction. Best Regards, John Martin General Manager

May 26, 2024

Colby and Travis really put in the work to earn my business. Colby followed through on my questions and made sure I was satisfied. I like the high use of tech to fill out the application and fill in More

by Brian O.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colby
May 28, 2024 -

Germain Ford of Beavercreek responded

Thank you for leaving us this kind review. Our team is always looking for ways to enhance our guests experience and we are happy to know your visit was worthy of a 5-star rating. Best Regards, John Martin General Manager

April 30, 2024

Rhett Osborne was easy to work with and Sarah was not pushy at all. Would buy from either of them again. More

by ben.555
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rhett Osborne
May 02, 2024 -

Germain Ford of Beavercreek responded

Thank you! It's great to hear that Rhett and Sarah was so helpful and attentive, and made sure your Ford experience was excellent! We appreciate your business and hope you're enjoying your new Ford. Best Regards, John Martin General Manager

April 17, 2024

Purchased a used Fusion Colby and Travis made the purchase easy on line Thank You both. More

by tonygreen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis and Colby
Apr 22, 2024 -

Germain Ford of Beavercreek responded

We appreciate you leaving this positive feedback and look forward to working with you again in the future. Enjoy the road in your pre-owned Ford. Best Regards, John Martin General Manager

April 02, 2024

Sarah is attentive and trustworthy. We really enjoyed all our interactions for us newbies. I am handicapped and she was mindful of my needs. More

by sporter323
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah
Apr 03, 2024 -

Germain Ford of Beavercreek responded

Thank you for taking the time to share you positive experience with Sarah. We are happy to know that all your expectations and needs were met. We thank you for choosing Germain Ford for your automotive needs. Best Regards, John Martin General Manager

August 25, 2023

If I could give negative 5 star review I would. Inquired about a truck online and was contacted by Johnathon Barbee via email once, after multiple emails, calls and texts to set up an appointment I More

by seanpennington10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Johnathon Barbee
Aug 28, 2023 -

Germain Ford of Beavercreek responded

We are saddened to know that this occurred. With the large demand, quickly moving inventory, and multiple sales staff all our pre-owned inventory is available on a first come first serve basis, we do not hold inventory. As per your conversation with our pre-owned manager Landon, another guest bought this vehicle sight unseen prior to your arrival. We try hard to inform our customers as quickly as we can when leads are on a vehicle that sells. We understand how frustrating this can be and apologize that we were unable to earn your business. Our team hopes your opinion of our dealership evolves and please know that we are always here to assist in your search for the perfect vehicle. Best Regards, John Martin General Manager

June 25, 2023

Took a little longer than I’d hoped to get my vehicle, but completely understand the supply issues. Tim did a great job from start to finish though making sure I was kept up to date in what was happening. More

by Kdgriggs
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tim
Jun 26, 2023 -

Germain Ford of Beavercreek responded

Thank you for choosing Germain Ford of Beavercreek for your recent automotive needs. We are so happy that Tim was able to keep you feeling content throughout the process of waiting for your new Ford to come in! The waiting is the worst part!! Thank you for the great review, and we look forward to seeing you again! I hope you're enjoying your new car! Best Regards, John Martin General Manager

February 18, 2023

Purchased a new Ford Ranger Tremor out of state online with the help of Johnathon. He answered all my question and concerns and was very helpful. Also a big thank you to Drake for helping me when I picked More

by Ktrue68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Martin, Drake Haley, Johnathon Barbee, Tom Aldridge
Feb 27, 2023 -

Germain Ford of Beavercreek responded

We thank you for allowing Johnathon and our team the opportunity to earn your business. We know you will enjoy the ownership of your new Ford Ranger. Please let us know if you need anything further. Best Regards, John Martin General Manager

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