Germain BMW of Naples - Service Center

Wonderful experience at German BMW! Adrian Pena is a pleasure to work with! He is extremely knowledgeable, professional, and trustworthy. From the moment you walk in, you are treated with a high level o pleasure to work with! He is extremely knowledgeable, professional, and trustworthy. From the moment you walk in, you are treated with a high level of professionalism and hospitality. We have been very happy with the service we have received over the years. 100% recommended! More

I purchased my X5 (used) from an out-of-state dealer about 4 years ago. Within a month of purchase, I brought it to Germain for some general maintenance and to get a feel for the dealership. George Dono about 4 years ago. Within a month of purchase, I brought it to Germain for some general maintenance and to get a feel for the dealership. George Donovan has been my advisor since my first visit and he is truly a great advisor! He always shoots me straight, keeps me posted on everything that is happening during my service (large or small), he doesn't try to oversell me on things that I don't need AND he is a pleasant guy! Five stars and 2 thumbs up!!! More

Chuck Griffith and all the BMW of Naples staff were great to work with. Professional, efficient, and friendly service from start to finish! Thanks so much! to work with. Professional, efficient, and friendly service from start to finish! Thanks so much! More

Service Ron is a great help. Goes above and beyond. Makes sure you are completely satisfied. He is the reason I’ve stayed with the service at this location. Ron is a great help. Goes above and beyond. Makes sure you are completely satisfied. He is the reason I’ve stayed with the service at this location. More

Great product Great friendly service from Chuck Griffith. He is always helpful and always provides my with a loaner vehicle when needed. I appreciate his caring s Great friendly service from Chuck Griffith. He is always helpful and always provides my with a loaner vehicle when needed. I appreciate his caring service attitude. More

I rated Germain BMW located in Tamiami Trail, Naples, Fl with 5 stars because all personnel is very professional. They have always treated me with respect and they are very good to me. Their service is uniq with 5 stars because all personnel is very professional. They have always treated me with respect and they are very good to me. Their service is unique. Moreover, I went for regular maintenance few days ago and Moses Marante was super nice and it is very dedicated to his job. I truly recommend Moses Marante as your advisor. Thank you all. More

Adrian is always helpful and pleasant. He gets the job done for me and makes it easy! I appreciate all that he does! Thank you Adrian! done for me and makes it easy! I appreciate all that he does! Thank you Adrian! More

Excellent service Chuck Griffith was excellent! He evaluated a scratch in my paint and gave me an accurate estimate of the cost. The work was done quickly and the car l Chuck Griffith was excellent! He evaluated a scratch in my paint and gave me an accurate estimate of the cost. The work was done quickly and the car looks wonderful. Thanks Chuck. More

I brought my 2016 BMW 650i in for service the other day. I work with Adrian Peña who is a very attentive, knowledgeable and professional advisor. He takes the time to review any issues with me and has been I work with Adrian Peña who is a very attentive, knowledgeable and professional advisor. He takes the time to review any issues with me and has been helping me a lot to get familiar with my car. I know I’m in great hands with Adrian. More

Chuck Griffith Chuck is easy to work with and provides excellent customer service. Let's me know what my vehicle needs and when my next service time is coming. Gre Chuck is easy to work with and provides excellent customer service. Let's me know what my vehicle needs and when my next service time is coming. Great guy! More