Germain BMW of Naples - Service Center

Excellent quick service! I appreciate their honesty while repairing my car. Service area very clean. Which they provided a Quiet room instead of the waiting room they have. I appreciate their honesty while repairing my car. Service area very clean. Which they provided a Quiet room instead of the waiting room they have. More

I bought my car here, and will buy my next one here as well. Anyone can sell you a car it is the service you receive after that sets a dealership apart. I had the same person who helped me with service fo well. Anyone can sell you a car it is the service you receive after that sets a dealership apart. I had the same person who helped me with service for years. This time I was helped by Jeremy bongle who lived up to the level of service I am used to. I have no problem recommending germain bmw to anyone. More

Service was great as usual; Rhoel Gray knows my car and gets me in and out efficiently. Loaner was available immediately and my car was cleaned as well gets me in and out efficiently. Loaner was available immediately and my car was cleaned as well More

Great service. Especially Charles Griffith - he is super helpful and is truly customer focused. Highly recommended! Especially Charles Griffith - he is super helpful and is truly customer focused. Highly recommended! More

I have been working with Rhoel at Germain BMW for over 10 years and he has always been awesome! Very thorough, kind and excellent at his job. I actually look forward to seeing him! years and he has always been awesome! Very thorough, kind and excellent at his job. I actually look forward to seeing him! More

Rhoel Gray is outstanding. I have been dealing only with him for 10 years. I trust him to handle my 2001 Z8 and my BMW 530 I have been dealing only with him for 10 years. I trust him to handle my 2001 Z8 and my BMW 530 More

Sebastian murzanski what’s our service provider. He did an excellent job explaining What needed to be done for our car. Very honest too. He did an excellent job explaining What needed to be done for our car. Very honest too. More

We continue to be so pleased with Germain BMW! We love the cars but we really LOVE Rhoel Gray! Absolutely the best service manager EVER! Patrick Godard is also five star and we appreciate his p We love the cars but we really LOVE Rhoel Gray! Absolutely the best service manager EVER! Patrick Godard is also five star and we appreciate his patience! More

Required service and the dealership was willing to negotiate price. Christine Barta did a great job in helping us recover some costs. We appreciate the dealership working with us. negotiate price. Christine Barta did a great job in helping us recover some costs. We appreciate the dealership working with us. More

Great service from check-in to check out, professional, courteous...wouldn't trust my vehicle to be serviced anywhere else. courteous...wouldn't trust my vehicle to be serviced anywhere else. More