Gerald Toyota of Matteson
Matteson, IL
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Bought my new Toyota in 2005 and then my husband switched from Lincoln to Toyota in 2009 because he loved my car and thought the service at Planet Toyota was exceptional. So, we have two autos from Planet To from Lincoln to Toyota in 2009 because he loved my car and thought the service at Planet Toyota was exceptional. So, we have two autos from Planet Toyota, purchased new. The salesmen were so helpful during the purchases and the service man, Pete Nania, never fails to meet our high expectations. The whole aura at this dealership is outstanding -- professional, friendly and considerate. We recently recommended Planet Toyota to a friend who needed a very specific used van because of several children with disabilities. The dealership came through brilliantly and our friend is delighted. Altogether we've probably recommended Planet Toyota to a dozen individuals and many have purchased autos through them. This dealership is top drawer, just look at their "thank you" letters on their bulletin board! More
We have been going to Planet Toyota since the 1970s. For the past 10-15 years we have been buying vehicles through Larry. My parents are very senior citizens and he never tried to "upsell" them into more ca the past 10-15 years we have been buying vehicles through Larry. My parents are very senior citizens and he never tried to "upsell" them into more car than they needed. He made several follo-up calls to me and my parents when each of us has purchased a car. On the occasion when I have referred a cousin or nephew to the dealership, and they purchased a used vehicle, they were given courteous service with follow up phone calls. I would not hesitate to refer any friend or family member to this dealership. I have done so in the past and will continue to do so. More
Al D, had my wife and I bought and paid for within two hrs, for our used Honda Odyssey, financing and everything ! We will definitely return to work with him.. Thanks ! ! I was a little nervous about my p hrs, for our used Honda Odyssey, financing and everything ! We will definitely return to work with him.. Thanks ! ! I was a little nervous about my past credit problems.. But our sales person made sure that we drove out with a vehicle.. " We just had our car totaled" More
I have bought many cars over the years and each time it comes to going to the dealer there is a certain feeling of uneasiness that takes over. It is due to the bad car salesman jokes and the urban legends comes to going to the dealer there is a certain feeling of uneasiness that takes over. It is due to the bad car salesman jokes and the urban legends of a "friend" that got screwed. I am happy to report that the Planet Group put that to rest for me. I was treated with professionalism by every employee I had the pleasure of meeting. The salesman helped me pick a car that was right for me and was not in the least bit invasive of my space in doing so. When it came time to decide on warranty options, they were explained in layman's terms so I could make a choice best suited to my needs. The Planet Group is the anti- dealership and I would encourage anyone to give them a try on their next car buying adventure. Sincerly, Steve Brandis More
I have in the past taken my camry to a local mechanic for routine service. I had a knocking noise when driving at higher speeds that they were not able to diagnose after having taken two longer road trips. routine service. I had a knocking noise when driving at higher speeds that they were not able to diagnose after having taken two longer road trips. I took my car to Planet Toyota, they quickley found the problem...and fixed it. I was pleased with the level of service from the service team. Would take my car there again. More
I bought a 2010 tundra, from Planet Toyota a couple months ago. Before actually purchasing the tundra I met with the salesman and asked ALOT of questions about many different things, and options regard months ago. Before actually purchasing the tundra I met with the salesman and asked ALOT of questions about many different things, and options regarding the tundra(different engine displacements, tow package, SR5 package, etc). The salesman answered all my questions, with great knowledge and patience. After test driving the tundra and playing with the many options, I had more Questions about things like, XM radio, ipod and aux, imput ( which is awesome..) , stability control, towing, 4X4 , and more. Again I was impressed with the knowledge in the answers. I had research the prices for months , at other dealers, and on the internet, after deciding that I was going to purchase a tundra, I wanted to get it exactly like I wanted it. Planet Toyota made a search and found the tundra I wanted with all options I wanted, and I was back to pick it up 2 days later, exactly the way I ordered it, with no surprises!!! The price, spray bedliner, everything was the way we had discussed. At last it was time for the finance department, where I received 0% for 60 months... and beyond that the finance manager was very knowledgeable, regarding finances options, and warranties, however not " too pushy" like I have experience in previous vehicle purchases. In all, great service at dealership, I would recommended to everyone, just like I was recommended by a friend, which also had a great experience at Planet Toyota. More
Vasko got me the venza that I wanted for the price I wanted. Wasn't pushy like most other dealerships. I got the financing that was within my budget. The dealership personal entertained my children with wanted. Wasn't pushy like most other dealerships. I got the financing that was within my budget. The dealership personal entertained my children with balloons and sodas. It was very clean and personable inside the dealership. Finance manager was nice More
We (my husband and I) purchased a Rav4 there in 2006 with help of salesman, Al DiGiannatonio. He listened carefully to our needs and requirements, did not rush or pressure us, and followed up after our purch help of salesman, Al DiGiannatonio. He listened carefully to our needs and requirements, did not rush or pressure us, and followed up after our purchase. The service department has been friendly and lets me know in advance about sales of product or services I may need for my vehicle. Overall, it's been a very pleasant experience with this dealership and I often recommend them to my friends and even strangers who ask about my car! More