Gerald Nissan of North Aurora
North Aurora, IL
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Great Ferris and Jason did a really great job with explaining everything and helping with great customer service. I will send anyone who asks me about my ca Ferris and Jason did a really great job with explaining everything and helping with great customer service. I will send anyone who asks me about my car to gerald nissan to buy a car. More
Car lease I walked in the Nissan dealership just to test drive a Nissan Altima and walked out with a leased vehicle. My experience at Nissan of North Auror I walked in the Nissan dealership just to test drive a Nissan Altima and walked out with a leased vehicle. My experience at Nissan of North Aurora was excellent. I did not, at any point during my visit there, feel pressured to buy or lease a car. Robert Holguin was very knowledgeable, friendly and extremely patient with me. He asked me what I wanted in a car and showed me the car. It was that simple. The staff at this dealership starting with the manager Yasser Ibrahim were so friendly. I want to thank Yasser and Robert for everything they did during my visit. I love my car! Sincerely, Roberta Hryn More
Thanks Dan Dan Racine was great to work with. When my wife and I came in to pick up the car, Dan spent about an hour with us explaining how everything worked on Dan Racine was great to work with. When my wife and I came in to pick up the car, Dan spent about an hour with us explaining how everything worked on our Altima SV. He took his time and did not rush. He wanted us to be fully comfortable with all the tech stuff. I told my wife, with the amount of time he spent with us, going over the car after the sale, I would have expected this if I purchased a $60K or more car. Thanks Dan, we really appreciated your help. More
Hi Recently purchased Nissan Sentra and I regret till date that it was my life times worst decision to purchase at Gerald Nissan of North Aurora. I already had a pre approved car loan and even of insisti date that it was my life times worst decision to purchase at Gerald Nissan of North Aurora. I already had a pre approved car loan and even of insisting not to run credit check, the finance guy by force run credit check with not one but with about 5 or 6 banks. Due to this ridiculous behavior by finance guy by name Ferris Spikener, I lost so many points on my credit score that it would take atleast 2-3 years to recover to my initial stage. Also, when I walked into this store to buy a car, they were not even ready to bargain or lower price even by $1. I had to buy because I was fed up of going to different Gerald Nissan showrooms in and around Aurora. All the guys are same. I regret now that I should have gone with Toyota or Honda. I would never look back to this store in my life nor would ever recommend to anyone even for a visit. More
I had a great experience at Gerald Nissan of North Aurora. I found the vehicle online, and made the two hour trip to see the vehicle in person and take care of some other business while in the area. Aurora. I found the vehicle online, and made the two hour trip to see the vehicle in person and take care of some other business while in the area. Upon reaching the lot, Dan Racine met me at the vehicle right away and offered to open it up and let me drive it while they checked out my trade. We worked together on a fair price on my trade in and the purchase, and I left that evening with a great deal on a great vehicle. Dan was friendly, professional, and easy to work with. As a full time graduate student, I had a price range that I had to stay within and Dan worked hard to get me a fair price that I could afford. Dan even included a full tank of gas in my new vehicle since I made the two hour drive from Champaign, IL. After closing the deal, I worked with Ferris Spikener to take care of the financial details. Ferris was very friendly and this process went smoothly. He offered the after market warranties and plans, but since I was on a tight budget, understood that I was not interested and was not pushy or rude at all. I would highly recommend Gerald Nissan of North Aurora for a vehicle purchase, and be sure to look up Dan Racine if you do. It really is a no-nonsense, easy car buying experience. More
Dan Racine is very professional he was able to help us find exactly what we were looking for. I liked that he believed in us and valued us as customers. He showed great knowledge and also showed great res find exactly what we were looking for. I liked that he believed in us and valued us as customers. He showed great knowledge and also showed great respect for us. We really liked him and highly recommend him because he is very professional and always willing to help and answer all your questions. We thank you Gerald Nissan of North Aurora for having excellent professionals such as Dan Racine. More
Rene and Erik were extremely helpful and easy to work with. We love our new Pathfinder and the service we received. We highly recommend Gerald Nissan of Aurora! TJ and Melanie Wasmund with. We love our new Pathfinder and the service we received. We highly recommend Gerald Nissan of Aurora! TJ and Melanie Wasmund More
I went 3 times to this dealer. every time I buy a car!. Excellent, friendly and they have huge selection with many price range. Yasser Ibrahim, Dan and Tamer these guys are awesome. Excellent, friendly and they have huge selection with many price range. Yasser Ibrahim, Dan and Tamer these guys are awesome. More
Jon Dewig was very friendly, kind, patient & professional. I was greatly pleased with his help with no pressures. He took the time with me & answered all my questions and showed me all the featu professional. I was greatly pleased with his help with no pressures. He took the time with me & answered all my questions and showed me all the features you don't think about with no rushing. Jon deserves a promotion, he's a very people person. Yes, I would recommend all my family & friends to visit Jon and make a purchase at this dealership. I had a very pleasant experience & will continue to get my service work done here. I've been to many dealers, but never had this type of experience, feeling happy to have made my purchase and not feeling like I was taken advantage of. This is the second vehicle purchased here & I'm so glad I did it here at Gerald Nissan. More
Customer service was excellent great hospitality was provided. Quality of work was rated a 5 because every question that we had was explained in detail. Friendliness was rated a 5 because the employee's provided. Quality of work was rated a 5 because every question that we had was explained in detail. Friendliness was rated a 5 because the employee's were very friendly, welcoming, and patient. Overall experience is a 5 because we felt no pressure and the process was very smooth. Pricing was rated a 5 due to the employee's working with our budget and obtaining a good price on our purchase. More