Gerald Nissan of Naperville - Service Center

Get new tires and an alignment. Gerald Nissan of Naperville is outstanding. The service department is the tops in the area. My service writer Joseph went out of his way to make it a positive experie Naperville is outstanding. The service department is the tops in the area. My service writer Joseph went out of his way to make it a positive experience. The service manager Tom is outstanding. He is like an encyclopedia that is busting at the seems with knowledge. I would suggest that any customer try the service department. I guarantee that you’ll be more than satisfied. More

In and out. Loved it. Came for recall service work on air bags. Service was scheduled and they let me know how long it would be and it was right on time. bags. Service was scheduled and they let me know how long it would be and it was right on time. More

I always feel that the service has my back! I wouldn’t take my car anywhere else. We have been going to Gerald Nissan for over 15 years take my car anywhere else. We have been going to Gerald Nissan for over 15 years More

Matt Kraft was a great Nissan worker that took good care of me. I was out of there in just over nan hour. I also want to thank Pam Scahill who set up my appointment and informed me my recall part was in. of me. I was out of there in just over nan hour. I also want to thank Pam Scahill who set up my appointment and informed me my recall part was in. More

I've purchased my car and have had it serviced at this dealership since I bought it. Always satisfied with the service I've received at this location. dealership since I bought it. Always satisfied with the service I've received at this location. More

Gerald Nissan Service Department never disappoints. Cordiality, efficiency, communication and quality of workmanship are all top notch! My Altima has been well taken care of for ten years!! Cordiality, efficiency, communication and quality of workmanship are all top notch! My Altima has been well taken care of for ten years!! More

Saul took good care of my and my Rogue, took care of my issues and had me finished in an hour. Very courteous guy, experience was excellent. issues and had me finished in an hour. Very courteous guy, experience was excellent. More

Always very professional and informed. Listens to me when I explain my car's problem and translates it to what needs fixing, in a reasonable time. Explains other things found wrong and fixes them after consu I explain my car's problem and translates it to what needs fixing, in a reasonable time. Explains other things found wrong and fixes them after consulting with me. Uses my coupons when able.Worked with Matthew this time and he was great. Like your waiting room and coffee. Seems to always be on time, even tho there was an ambulance removing a customer who had falled when I arrived. More

Joe was great to work with and the car feels great! Only thing I can say is to talk more on what labor cost will be. I was explained the cost of parts well but was shocked at total price with labor added on thing I can say is to talk more on what labor cost will be. I was explained the cost of parts well but was shocked at total price with labor added on. If you didn't have the financing option that would have been a major issue as I don't have 1k laying around to pay labor cost in one shot. More

Matt was very friendly and explained everything. He was willing to videochat with my spouse to go over the recommendations. The waiting room was comfortable. willing to videochat with my spouse to go over the recommendations. The waiting room was comfortable. More