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Gerald Nissan of Naperville - Service Center

Naperville, IL

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161 Reviews

161 Reviews of Gerald Nissan of Naperville - Service Center

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October 02, 2021

Great service and very helpful staff. Bought two cars here and would not hesitate to buy another when the time comes. More

by Damon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Gerald Nissan of Naperville responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit! Sincerely, Robert Majesky | rmajesky@geraldauto.com

September 30, 2021

Service was excellent and faster. Good cafe and water.the service for message, excellent and faster. More

by fernando6188
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Gerald Nissan of Naperville responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Robert Majesky | rmajesky@geraldauto.com

September 26, 2021

Excellent experience, very nice, polite and helpful staff! All their staff are wearing masks and the place looks clean and well sanitized. More

by amro7684
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vinod Anslem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Cabrales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Gerald Nissan of Naperville responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Robert Majesky | rmajesky@geraldauto.com

September 19, 2021

Very helpful on the phone. Very professional both on the phone and in the service area. I got in easily and they took care of me right away. More

by lkanov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Gerald Nissan of Naperville responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent experience with us.We look forward to seeing you back again in the future. Take care! Sincerely, Robert Majesky | rmajesky@geraldauto.com

September 12, 2021

Courteous and knowledgeable staff. Mine was a unscheduled visit and service team member gladly offered me the service needed. Gave me detail about the service to ge done, provided ride back home. Kept me inf More

by amurjani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Gerald Nissan of Naperville responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Gerald Nissan of Naperville was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Robert Majesky | rmajesky@geraldauto.com

September 10, 2021

I been getting my car service in Gerald Nissan for more than 20 yrs and always value their recommendations for service. Have done an excellent job of taking care of my car. I had the pleasure to work wit More

by aramirez
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Gerald Nissan of Naperville responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, Robert Majesky | rmajesky@geraldauto.com

September 02, 2021

Timely service but had to remind cashier that service was covered by my maintenance plan. Also did not change windshield sticker for next service date. More

by nateracer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Gerald Nissan of Naperville responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Robert Majesky | rmajesky@geraldauto.com

August 29, 2021

I have been leasing cars with them for 12 years and they are willing to work with you to put you in a car at an affordable rate. More

by MikeW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Gerald Nissan of Naperville responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Robert Majesky | rmajesky@geraldauto.com

August 28, 2021

I have always had very good experiences with this dealership so I see no reason to change. More

by Ed
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Gerald Nissan of Naperville responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Robert Majesky | rmajesky@geraldauto.com

August 27, 2021

The dealership is top notch Scott in service very professional and easy to work with More

by bOB b nAPERVILLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Slattery
Sep 01, 2021 -

Gerald Nissan of Naperville responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Robert Majesky | rmajesky@geraldauto.com

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