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Gerald Nissan of Naperville - Service Center

Naperville, IL

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161 Reviews

161 Reviews of Gerald Nissan of Naperville - Service Center

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December 22, 2021

Service was handled on time finedservice. I really don’t want to keep doing this every time if I have nothing to add More

by philt56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Gerald Nissan of Naperville responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Robert Majesky | rmajesky@geraldauto.com

December 19, 2021

My pathfinder is almost 16 years old and continues to be a great travel/transportation vehicle. Saul Cabrales takes excellent care of me and my car. He understands my financial situation and works with me f More

by 15 year old Bugaboo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Gerald Nissan of Naperville responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Robert Majesky | rmajesky@geraldauto.com

December 17, 2021

Good quick accurate service. Was finished in one hour and everything was completed very well. More

by mvmensinga
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
scott
Dec 22, 2021 -

Gerald Nissan of Naperville responded

mvmensinga, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Robert Majesky | rmajesky@geraldauto.com

November 29, 2021

Staff was very personable and answered my questions with clear explanations. Thanks for the great service. More

by kochromowicz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan
Dec 01, 2021 -

Gerald Nissan of Naperville responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Robert Majesky | rmajesky@geraldauto.com

November 26, 2021

My service appointment was not showing in the dealership registry after I had registered on line when I got to the dealership for m6 appointment. Service person said no problem we will honor the appointment More

by schmidtfam2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Gerald Nissan of Naperville responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Robert Majesky | rmajesky@geraldauto.com

November 25, 2021

Slattery put me in even though i realized that my appt was for the day before More

by Oberwetter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leonard Diaz
Dec 01, 2021 -

Gerald Nissan of Naperville responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Robert Majesky | rmajesky@geraldauto.com

November 11, 2021

The Service guy was great to deal with. Thanks again Jacob, see you for my next oil change. Rick More

by brutis86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob
Nov 16, 2021 -

Gerald Nissan of Naperville responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Robert Majesky | rmajesky@geraldauto.com

November 11, 2021

Easy to schedule service on line. Check- in noted the areas of concern I wanted checked. Was informed via text about other items due for service with the option to defer or accept. (Selected only one f More

by Kal4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Gerald Nissan of Naperville responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Robert Majesky | rmajesky@geraldauto.com

November 08, 2021

I was able to make an appointment on very short notice and get the work done quickly More

by plamar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Gerald Nissan of Naperville responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Robert Majesky | rmajesky@geraldauto.com

November 06, 2021

Service was an excellent experience! My vehicle was taken in for my appointment time right away. The waiting time was actually less than I had been told. Staff were all very friendly and professional. They e More

by KenD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Gerald Nissan of Naperville responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Robert Majesky | rmajesky@geraldauto.com