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Gerald Nissan of Naperville - Service Center

Naperville, IL

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161 Reviews

161 Reviews of Gerald Nissan of Naperville - Service Center

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February 26, 2022

20000 mile service. Scheduling was easy online. Check in was very prompt and time it took to complete service was excellent (45 min total). More

by fjd7163
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
Mar 02, 2022 -

Gerald Nissan of Naperville responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Robert Majesky | rmajesky@geraldauto.com

February 09, 2022

Appreciated the prompt courteous attention to my unscheduled safety fix and explanation and follow up ordering part! Thank You More

by SafetyFirst
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Gerald Nissan of Naperville responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Robert Majesky | rmajesky@geraldauto.com

January 29, 2022

Service was good - good communication on options and any service needs. Overall, very happy with service. Had oil change/break check inspection/flush. More

by SCrane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Gerald Nissan of Naperville responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Robert Majesky | rmajesky@geraldauto.com

January 12, 2022

Always exceptional and service. I like the text with details of the multi-point inspections and what needs immediate attention. More

by vseals96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Gerald Nissan of Naperville responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Robert Majesky | rmajesky@geraldauto.com

January 08, 2022

My blue team is excellent and Saul Cabrales is very professional and helpful. I had to change my appointment for another day and then I came in earlier then my appointment and Saul was able to service More

by a.depisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Gerald Nissan of Naperville responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Robert Majesky | rmajesky@geraldauto.com

January 06, 2022

Great job Scott Slatterly very professional and knowledgeable I Ionly take my vehicle to this location More

by bOB b nAPERVILLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Satterly
Jan 11, 2022 -

Gerald Nissan of Naperville responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Robert Majesky | rmajesky@geraldauto.com

January 05, 2022

The team was Friendly, knowledgeable, not pushy, excellent service. Appreciate the service and work done on time. More

by gclkm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Gerald Nissan of Naperville responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Robert Majesky | rmajesky@geraldauto.com

January 05, 2022

Good comfortable lounge with internet and coffee. The work was well done and nice to have the car washed too! More

by albrow
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Gerald Nissan of Naperville responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Robert Majesky | rmajesky@geraldauto.com

December 31, 2021

Saul does a great job. His knowledge and customer care is outstanding every time that I bring in my Rogue. More

by Jim Torney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Gerald Nissan of Naperville responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Robert Majesky | rmajesky@geraldauto.com

December 29, 2021

My service was quick and efficient and they kept me updated throughout the process, would go back More

by Megmo52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Vargas
Jan 04, 2022 -

Gerald Nissan of Naperville responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Robert Majesky | rmajesky@geraldauto.com

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