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Gerald Nissan of Naperville - Service Center
Naperville, IL
161 Reviews
161 Reviews of Gerald Nissan of Naperville - Service Center
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January 17, 2021
Great experience as always! Clean and comfortable waiting area and Saul my service rep is always helpful and the best I’ve ever worked with anywhere. Gerald Nissan isn’t the closest Nissan dealership to my h area and Saul my service rep is always helpful and the best I’ve ever worked with anywhere. Gerald Nissan isn’t the closest Nissan dealership to my home but I wouldn’t consider going anywhere else! More
by marygal816
Employees Worked With
January 16, 2021
I was happy with the professional and friendly service. The waiting area was kept clean and comfortable. I will be going back there for my next service appointment. The waiting area was kept clean and comfortable. I will be going back there for my next service appointment. More
by Mlkale3
Employees Worked With
January 09, 2021
I always have a great experience at Gerald Nissan of Naperville. Everyone is friendly and professional. Also,they have a very nice waiting room. Thanks for the great service! Naperville. Everyone is friendly and professional. Also,they have a very nice waiting room. Thanks for the great service! More
by Silvia
Employees Worked With
Mark Jillich
January 07, 2021
Great service as ever. I love the quality of service. plus everyone is so friendly, great waiting room w/ snacks and water. Get up to date news while you wait also. plus everyone is so friendly, great waiting room w/ snacks and water. Get up to date news while you wait also. More
by miraallen425
Employees Worked With
Not sure. I forgot what team I was on. None of name above. I believe last name Moreno
January 07, 2021
Great service department. Came in for a oil change service was nice and quick. Nice waiting area as well. Nissan of Naperville thanks again ttyl. service was nice and quick. Nice waiting area as well. Nissan of Naperville thanks again ttyl. More
by Foster.jordan23
Employees Worked With
Mark Jillich
January 05, 2021
Absolute worst service I've ever had in my life. For two years, couldn't diagnose a problem with remote start and continually suggested it was user error instead of ever even attempting to fix it. Took my years, couldn't diagnose a problem with remote start and continually suggested it was user error instead of ever even attempting to fix it. Took my car in for a simple oil change and they forgot to put the plug back in. I got all the way home and found out all the oil leaked out. Called them, they did nothing, denied it, didn't even pay for a replacement oil plug. My car grinds forever now. It was brand new two years ago. Every single time I have left this dealership since I bought my car, I have been furious. More
by corey
Employees Worked With
December 29, 2020
Service has always been excellent and prices are fair. Saul is always honest and professional. Not to mention I love my Murano and will buy another one from Gerald when the time comes. Saul is always honest and professional. Not to mention I love my Murano and will buy another one from Gerald when the time comes. More
by jerrydb4
Employees Worked With
December 26, 2020
I have filled out SEVERAL of these in the past week. Almost daily. I will gone back to this dealership for repairs n maintenance work. Almost daily. I will gone back to this dealership for repairs n maintenance work. More
by JP
December 20, 2020
I appreciated the fact that they took care of me even after I arrived very late after getting lost. They explained exactly the problems they found and what it would cost to fix them. after I arrived very late after getting lost. They explained exactly the problems they found and what it would cost to fix them. More
by rev.sally
Employees Worked With
I can't remember the names of the people who served me.
