Hawkinson Nissan - Service Center

Fast and friendly I was very pleased with the overall service. The staff is always warm and inviting . My car was very clean and the wait wasn't long I was very pleased with the overall service. The staff is always warm and inviting . My car was very clean and the wait wasn't long More

The Doctor is in! TJ, is very friendly and efficient. Listens to why you are there. Get's you in and out in a very brief amount of time. TJ, is very friendly and efficient. Listens to why you are there. Get's you in and out in a very brief amount of time. More

Great Service! Went in for an oil change. Very friendly staff and great service! There was free WiFi so I could do some work. Beverages and cookies! Went in for an oil change. Very friendly staff and great service! There was free WiFi so I could do some work. Beverages and cookies! More

Great Job! I bought a used car from Hawkison in November from Ramon. The car buying was very smooth! There was a communication problem on the service side but Ti I bought a used car from Hawkison in November from Ramon. The car buying was very smooth! There was a communication problem on the service side but Tim Curran was dedicated to making sure I was taken care of. They went above and beyond in my eyes and will stand by what they sell.👍🏻 More

The reception and attention to my needs and request have all been met whenever I come in to seek service for my vehicle or when I just want to see what is new. I have been given advice on the type of vehicl all been met whenever I come in to seek service for my vehicle or when I just want to see what is new. I have been given advice on the type of vehicle that would meet my driving needs. Ramon has been an exceptional representative of Hawkinson Nissan that is why I referred my daughter to him. Who purchased a gently used vehicle two years ago and she was pleased. Please continue to alert us to sales to keep your clients informed about recalls or rebates. Keep up the good work. More

I took my 2008 Nissan Xterra to Hawkinson Nissan in Matteson, IL, and now I regret it. What a mistake! After $160 and no service done, I have been screwed! It all started when I received a recall no Matteson, IL, and now I regret it. What a mistake! After $160 and no service done, I have been screwed! It all started when I received a recall notice from Nissan. I figured I had better get it fixed. The day before I took the car in, it died. I was able to get running again. I wasn’t sure if the recall part had anything to do with the car not starting. The next day I took my Xterra to this dealership and explained what happened. He told me it cost $160 for them to look at the car. What can I do? I let them look at it. After a couple of hours, he came back with a list of problems unrelated to the cause of the vehicle not starting, hoping I will buy a bunch of stuff, that the car or may not need. proceeded to tell me, he can’t complete the test without replacing the battery at a cost of $160. I asked him why he can’t put a battery in and finished the tests, so we know what is wrong with the car. He told me he would have to charge me for labor. I am no mechanic, but the battery is in a very accessible position for a professional mechanic to replace within 5 minutes and finish the tests. At this point, I felt they just wanted my money and really didn’t care about fixing the problem. I told him to give me my car back. He gave it back with a bill for $175. I asked him why I am getting a bill when he didn’t do anything? He said he did. We argued. I then asked him why is there another charge for $15? He said will remove that charge without explaining why it was there. In short, don’t go to this dealership and watch for hidden charges. I have taken my dispute to Nissan USA and to VISA. PS: I went to Costco and replaced the battery myself in under 5 minutes for a cost of $60. More