Gerald Nissan of Matteson

Out of every single dealership I have ever visited, this was the worst experience I have had-- by far. To say Hawkinson Nissan is a nightmare, would be offensive to nightmares. was the worst experience I have had-- by far. To say Hawkinson Nissan is a nightmare, would be offensive to nightmares. More

My wife went in for an oil change and tire rotation, drove the car home saying the car was making a loud noise, after I did an inspection I found both front rim lug nuts were loose. I had to take my car drove the car home saying the car was making a loud noise, after I did an inspection I found both front rim lug nuts were loose. I had to take my car back to make sure nothing was damaged. thank God my wife was not in a serious accident. BE CAREFUL PEOPLE More

My husband and I walked in with a price in our head and a check waiting for us at the credit union. All we asked for was a good deal. We were told there were no incentives being offered and no deals availab check waiting for us at the credit union. All we asked for was a good deal. We were told there were no incentives being offered and no deals available BUT let me go check with my manager. WHAT A JOKE! Anthony returned with a price that was almost $10,000 dollars above the sticker price. MAKE THAT MAKE SENSE. He proceeded to discuss possible savings if we were to finance through the dealership. This was the very first thing we told him we were not interested in. Sticker price was approx. $46,8XX the offer on the desk read $56,XXX. It was explained to us that the vehicle was PLATNUIM. That's exactly what I asked for when I walked in. The additional fees for miscellaneous things were ridiculous. The $995.00 charge because the owner made a conscious sound business decision to etch the VIN # in multiple places on ALL vehicles in case they are stolen was the most ridiculous. I appreciate the effort but we all live in the Chicago area and additional etching does not serve a higher purpose. Anthony was very professional but for reasons unknown he was unable to satisfy us. My husband and I walked out with a smile drove to 94 Nissan of South Holland and purchased the SAME EXACT 2023 MAXIMA PLATNUIM vehicle for $49,XXX all I can say is Desiree Williams was more than happy to accept the already pre-approved check from our credit union. My husband drove his new car home yesterday...just in time for his birthday on Friday. Thank you More

We went to Hawkinson to look at a used car. Anthony Adams was a great salesman- he gave us the keys and told us to enjoy our ride. We decided to buy the car. The actual buying experience- well, Anthony Adams was a great salesman- he gave us the keys and told us to enjoy our ride. We decided to buy the car. The actual buying experience- well, how can anyone say buying a car was "great"? But it was a good as could be expected; the waits were reasonably short, the folks were nice, and we weren't too stressed out. Anthony then took us through the car's operation. He was pretty knowledgeable. Overall, a good experience- I would recommend Hawkinson Nissan. More

Josh was great to work with, he actually knows what he’s talking about. Plus he had a pleasant scent to him. talking about. Plus he had a pleasant scent to him. More

Great experience in the new express service center. Got in at my scheduled time and out sooner than expected. Can was also clean when it was returned. Brandon was very pleasant. in at my scheduled time and out sooner than expected. Can was also clean when it was returned. Brandon was very pleasant. More

It was wonderful working with Jessica, she was professional and thorough. I told her what I was expecting and she delivered it. I did not spend a whole day at the dealership, was the shortest stay professional and thorough. I told her what I was expecting and she delivered it. I did not spend a whole day at the dealership, was the shortest stay purchasing ever. More

Excellent dealership, Sales and Service are outstanding. I bought my last three cars here oh, and that's the reason I keep coming back I bought my last three cars here oh, and that's the reason I keep coming back More