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Gerald Nissan of Matteson
Matteson, IL
172 Reviews
Welcome to the Gerald Nissan of Matteson website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Nissan car, truck, or SUV you will find it here. We have helped many customers in or near Matteson, Frankfort, Park Forest, Chicago Heights and Tinley Park find the Nissan of their dreams!
We know that prospective customers are extremely well educated when researching their next vehicle. Gerald Nissan of Matteson has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
As a premier Illinois Nissan dealer, we have a huge selection of new and used vehicles from which to choose. Gerald Nissan of Matteson online and offline customers enjoy vehicle specials every day. We offer Nissan service & parts, an online inventory, and outstanding financing options, making Gerald Nissan of Matteson a preferred dealer serving Matteson, Frankfort, Park Forest, Chicago Heights and Tinley Park area Nissan buyers. Ready to set up a test drive? Visit our Frankfort area Nissan dealership in Matteson, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 172 reviews
March 01, 2019
Sold a lemon . 2018 nissan murrano antifreeze leak and owner Where do I start... I purchased a new 2018 Nissan Murrano awd in Oct 2018. With a Salesman Lonnie, He told us if we would give them $ 200.00 , they w Where do I start... I purchased a new 2018 Nissan Murrano awd in Oct 2018. With a Salesman Lonnie, He told us if we would give them $ 200.00 , they would get us a lower apr. Well he met my husband in the restroom , when I was at the desk waiting and he asked my husband for the 200.00. So I found that out afterwards and called Lonnie personally myself and he told me after I stated I was gonna let the owners know he said let me call you back in the a.m. he didn't and he called in that morning , so I called the dealership spoke to the owner and Mike the g.m. . They said that was him not them, I said yes but he works for your company he is doing shady business like that and I want my $200.00 back. It was given back to me by Mike, the G.m. so that's just the start of this horrible experience from this dealership . My nissan has been there 3 times now for a antifreeze leak, in which the owners called me and said the antifreeze they put in the nissan murrano is non toxic, I almost fell off the phone . I said hod on Googled it while on my phone. It's toxic and we're breathing it everyday. My daughter has a serious medical condition ans is breathing this . It's a documented condition and also were getting headaches from this . Logging all of them, called our doctors . Called the lemon law attorney. I was told by one of the brothers Bob or Jim have to look at my notes , that we signed a arbitration and did we know that..So this dealer has it in there fine print. For a dealer to have this and the owner stresses that, they must have had sold and still sell lemons. My car has this leak in the motor and that's why they can't get to the source of the link. T.j. did smell the antifreeze as we drove it in dock. He went and got mike and he told Mike he did smell it. The dealer also ran my husbands credit maybe a Month ago and ran it for a auto loan double the price of another murrano. I have the legal letter from the bank and the amount they ran it for. We did not authorize that amount double of what we have now. Are you kidding me. They were just trying to get out of buying this car back son they told us his credit mysteriously that was great in Oct 2018 and in Jan 2019 it wasnt. I pulled it it was no different. Maybe a few points. They were asking for a loan double the amount , no kidding the bank didn't give it. This dealership will not take ownership they sold a lemon with a Toxic lethal chemical that is getting in my car through the vents . I've called their consumer affairs. As well. They said it's not toxic as well. Also can they get a record of my daughter's condition. ... left a message today for owner to call back he did not. Left one for t.j. service director on Tuesday no call back. I was told by Mike and owner that they rather I don't write a review, well I bit my tongue long enough. ******Watch the salesman , side deals.. ****selling lemons and take no fault for it and don't offer a solution, just they will tell you we signed a arbitration. ******Buyer Beware!!!!!****** More
by KIM2012
Employees Worked With
Lonnie, Mike, Tj, Jim , Bob
September 01, 2018
An Amazing Experience While visiting Hawkinson Nissan in February of 2018, the environment was very welcoming and inviting. upon my arrival Mr.E. Brown was very patient an While visiting Hawkinson Nissan in February of 2018, the environment was very welcoming and inviting. upon my arrival Mr.E. Brown was very patient and helpful in assisting me with purchasing my very first brand new vehicle. I was really overwhelmed because of going through the whole process, with him reassuring me that was meant to happen will happen. The other staff I encountered as well made sure my visit was a great experience. I am still ecstatic at this moment. I will refer others to Hawkinson Nissan very soon. Thank you all for making this part of my life a reality. More
by TCarter
Employees Worked With
Edward Brown
June 01, 2018
Service visit I've been going to this dealer for over 10 years and my experience has been very good. They have honored their warranties when required. The people ar I've been going to this dealer for over 10 years and my experience has been very good. They have honored their warranties when required. The people are friendly and helpful. When I had a new license plate to put on my car, someone put it on for me which I really appreciated because I couldn't do it. More
by Griv71
Employees Worked With
Paul Stassin
May 04, 2018
Service Visit Everything went great. Vehicle was taken into the back or service in a timely manner. The wait time was about as expected about an hour, and price was Everything went great. Vehicle was taken into the back or service in a timely manner. The wait time was about as expected about an hour, and price was fair. More
by BlackAndMild69
Employees Worked With
Steve Lee, T. J. Blough
April 30, 2018
Great Place Great place to take your car and impeccable service and very highly trained staff. The facility is clean and business friendly and the staff tries the Great place to take your car and impeccable service and very highly trained staff. The facility is clean and business friendly and the staff tries their best to help with any questions More
by Big dog
Employees Worked With
Robert
April 29, 2018
Great Service personel friendly. Car serviced in a timely manmer. Waiting area clean. Stocked with fresh cookies and cold water. Discussed recommended servi Service personel friendly. Car serviced in a timely manmer. Waiting area clean. Stocked with fresh cookies and cold water. Discussed recommended services needed soon.Thanks More
by Racer
Employees Worked With
I forgot. But it was the young man with plate in his shoulder
April 29, 2018
Love my Hawkinson Nissan Service is good people smile and talk to you waiting area clean I was offered water TV was on nice station will always return to service departme Service is good people smile and talk to you waiting area clean I was offered water TV was on nice station will always return to service department More
by Ms Sowell
Employees Worked With
Sorry I forgot his name and the young ladies names but they all where do nive
April 19, 2018
everybody was pleasant did'nt have to wait to long sales person guide me thought my new vehicle with new feather and how to operate the vehicle when I'm lost and how to change over sales person guide me thought my new vehicle with new feather and how to operate the vehicle when I'm lost and how to change over More
by pieface7
Employees Worked With
Anthron,Mclinton
April 17, 2018
Fast & Easy transaction I knew what I was looking for when I walked into Hawkinson Nissan.. Also I have been getting service here for years on my last Nissan. For the new ca I knew what I was looking for when I walked into Hawkinson Nissan.. Also I have been getting service here for years on my last Nissan. For the new car, salesman Cesar Lopez greeting me at the door & after I told him what I wanted & what I did not, he went to work to find the car I wanted. A few minutes later he pulled up in a car in the color & equipment that I was looking for, a Quick test drive & soon after was out the door after he answered all my questions. Fast & easy transaction, this is what car buying should be. More
by ksptrader
Employees Worked With
Cesar Lopez
April 16, 2018
Professionalism I would like to recommended excellent customer Mr. Warren Barnett, his patient and sale technique. My service for old Nissan, start begin for a new on I would like to recommended excellent customer Mr. Warren Barnett, his patient and sale technique. My service for old Nissan, start begin for a new one. He would not give up all with his sale manager Mr. Kendall Gardner. They both still lie about figures or let say I, looked at the basic price forgot about once you approach finance department figures adjustment changes. The service given was excellent from the both of them. Deborah Fields More
by Melinda1
Employees Worked With
Mr. Warren Barnett, Mr. Kendall Gardner
